Called in and left a voicemail. Promptly received a callback, but missed it. After some phone tag,…read moreI sent the number a text and connected with Julie. It's great to be able to connect to a business via text, as we were able to converse about a convenient time and she was expecting my call. She was helpful, knowledgeable and passionate about customer service. It was clear that she cared, and quickly walked me through some remote troubleshooting I did while on the phone. In no time at all, she was able to isolate the problem down to a breaker switch that was turned off, and the electrical issue that I thought I was having was resolved. Julie then went on to answer a few of my questions including: explaining some guidelines to look for when considering the purchase of a new appliance, reliable brands, etc. Very informative and patient. Awesome. Overall, what I found most impressive was how she helped me troubleshoot before rolling a service call. She saved me money, fixed the issue immediately, and earned a lifetime customer for being honest. Thanks, Julie and the rest of the team at Tony's Repair Medic Appliance Services!

First rate service for appliance repair. Tony and his team provide an awesome service to their…read morecustomers. He explained each step of the process to me and my options. Spent extra time testing my machine after installing new part. He clearly wants to make sure he is giving you a quality repair. Julie is awesome at getting back to a customer and arranging an appointment. Wonderful team delivering a wonderful service.

We chose Jordan because of past great experiences . Our last…read moreexperience was much different. Difficulty with the contract- they wanted credit checkes even though we paying CASH. Seriously just road blocks. The job was delayed and interfered with our travel plans. They finally came and the chief installer said he had a physio appointment and couldn't do the job. Due to an injury. Shouldn't Jordan send a replacement? We are all sleeping on couches now as we have completely uprooted our home for this. We demand someone come to do the work and they send a single old guy . He laughs when he sees the scope of work and says he can't do it. Finally after threats of litigation the send a crew who bang it all down in a day. HOWEVER...every stair has a gauge in the paint. 2 gauges where the drywall need to be repaired. Multiple other scratches- and one cracked wooden blind. In the contract it says on fine print that Jordan not responsible for any damages. I will never use this company again. I will not recommend this company to anyone. I will tell everyone possible about this TERRIBLE experience. Maria

Complaint Detail / Problem Complaint Type: Repair Issues…read moreProblem: On Jan 19, 2019 this year, we purchased a displayed dining table set (a table with 4 chairs) from Jordans interiors ltd. (store #717) located at #117 1788 Baron Road, Kelowna, BC. At the store where the dining set was displayed, had a runner across the table and a vase with flowers in the center. The delivery was made on Jan 25th between 12-3pm. When it arrived my husband noticed there were marks/scratches on the table top and the delivery man also marked it on the receipt confirmed that scratches/marks as the product arrived and not caused by the buyers. We notified the store, there staff Jeanette acknowledged the problem and agreed to send their repair man (named George) over to fix it for us at the cost of Jordan. George came about a month after the purchase due the both ours and his schedules. He looked at the marks/scratches and said he will return with tools to repair. We waited patiently but each time we follow up, it seems he can never schedule us in. We later on found out his wife was sick so we can appreciate his situation. However, we are well into May and 4 months had past. We received a call last Friday May 10, from Jordan's representative Jeanette, informing us that there company WILL NOT HONOR THERE PROMISED in covering the repair costs. This instruction is given by the Director. Our issues are: 1. if we knew about the scratch before the purchase then we may choose other alternative furniture in our selective list. 2. Jordan acknowledged the defect and agree to look after the repair costs 3. Four months after the purchased, the director reject the repair costs which was promised so long ago. (if it was against there company policy why not state it at the beginning of the purchase? All we wish is to have the table repaired as soon as possible as promised by Jordan's interior. Now, we are stuck with over $3300+ of the damaged goods which Jordan managed to disguise the flaws and sold it to us. Hope no other consumers in the future will have to go through the same experience like us. Buyers Beware and CHECK ALL YOUR GOODS well and thorough from Jordan.

I am from Ontario and I was out this way in august. My ax had stopped working and I looked into it…read moreand there was extended warranty thru Honda . I came to this location and they said they couldn't fix the part that was under warranty! Because there was "rock chips" on it . Fine , I waited till I got home and glad I did because the Honda I go to said they had no clue what harmony Honda was talking about !! Needless to say they figured it was an easy $1500 for them.... Not happy at all

This is the last place I would buy a car new or used. Waited 3 days to view a car that was in the…read moreshop for inspection Only to get a text saying that it was sold????????? Very poor customer service!!!!!!!! No one at the dealership will return my calls to let me know what happened. Don't waste your time or money at this dealership!!!!!!!!!!!!!!!!!

Recently purchase an escape. My sales person was not high pressure and respected me as a buyer…read more They were very personable and very knowledgable. Asked me questions about my needs and wants before showing specific inventory. Only showed me inventory that met my needs. Offered a test drive on my own or with them in vehicle. Liked both offers as the vehicle had features that needed guidance at first. Everyone that I met or dealt with in the dealership was very attentive during my buying process. I enjoyed having access to insurance on sight, very convenient. I was referred to the dealership from the pervious owner/partner and close friends. The experience lived up to their comments. I'm looking for to the first service appointment to fully appreciate the whole experience.

I highly recommend Greg Fleming at Kelowna Ford Lincoln. He was such a helpful salesman and was…read moregreat at helping us find the right vehicle and was so fast to get everything done so we could take delivery quick. Everything was done so fast and thorough and Greg was absolutely amazing to work with.

Dom-Tech fixed our fridge and everything about our experience was great. Jean, in the office, was…read morewonderful to deal with. The very next morning they had the part! Cody came first thing to install it. He was professional, and within a few hours the job was done. I highly recommend them.

Very professional company and is very accommodating. I would highly recommend them for any…read moreappliance repair!!!

On the Coq and had a trouble light appear in our rental Taos. We stopped in at Turner. They…read morechecked the car for us immediately, fixed the problem and sent us on our way within minutes. No wait, no charge, great service! Thanks Turner team!

Blair was an absolute rock star. Great communication throughout the process of sourcing our 2019 VW…read moreSportwagen. We couldn't be happier.

Kenny was extremely helpful hanging, curtain rods and brackets and getting the job done quick…read more Throughout his knowledge was evident and he was able to do everything I asked.

I had my 2019 Tiffin Phaeton motorhome serviced at the new location in West Kelowna and it was the…read morebest service experience I have had right from the reception at the front to the service manager. He showed me exactly what they had done and showed me one problem I had with a small coolant leak that I have had for a few years. Volicity did all my work previously and never showed me anything. I highly recommend any one with a diesel pusher m/home to have their service done there.

An RV shop I purchased a trailer from set up my class 5 receiver hitch incorrectly - too low…read more I was recommended at the local gas station to go see Western Star in Kelowna and sure enough Aaron was friendly and helped out. They swapped the ball 180 degrees around for no charge - just what a road trip needs - a good outcome. Thanks Aaron. Timo