The problem im having at the moment no return phone calls, and im not a Tenant Just yet. the price for this area seems affordable. deposit seems reasonable.. Never the less il give it little longer to hear back.. read more

Moved in 2024 and at first the Leasing Office staff never answered the phone and always lied about completing my work order I caught Shayla, Tiffany and Chris all smoking marijuana together in the pool also picking and choosing who can go inside club house to party with them. Also the Maintenance got both of the Leasing ladies pregnant as well which is another reason why no one was ever in the office! Them three were awful and never got anything done honestly glad that they have new leasing staff inside clubhouse! I have been living in community for two years and whatever Pacifica is doing they need to get this property in order! Now this personal that they have at the property are actually doing their jobs and actually caring about the property and residence instead of a paycheck. Carol and Cedric has been nothing be professional and on top of things and very honest from the jump also the Maintenance I believe his name is David or Deron is very knowledgeable and very professional also always communicates if he can get the work order done in a timely fashion! Surely but slowly this new management staff are turning things around for our community and making it safer for us! read more

RUN! IF YOU ARE IN FRONT OF THE LEASING OFFICE, RUUUNN. I can't even begin to know where to start. The pretty nature is the only good thing about this place. Management is horrible, and wants nothing to do with you, and they are incredibly lazy, they ride their golf cart everywhere like lazy bums. Wet walls, black mold that gets painted over instead of addressed. No pool furniture, hot tub is green and broken, gym is a joke, and the club house has been closed for years. There are hoarders living all over this complex, our trash bays look more like the Sacramento dump than a blue bin. Car coverings are breaking and falling on cars. Management is only in the office 4 hours a week! Our front gates haven't worked in over a year! Too many issues, STAY AWAY! read more

Rollingwood Commons - This door has been broken for months and they refuse to fix it. - Apartments Near Me - Fair Oaks, California

I have lived here for over 20 years and these condos aren't quiet!!!! Management let's the residents, especially renters, not homeowners, to get away with anything!!!! They tell the homeowners to JUST GET ALONG WITH THE NOISEMAKERS, THEY DON'T DO ANYTHING ABOUT IT!!!​ read more

Very unhappy I moved in to this complex. The HOA here has completely abandoned this property. Nothing gets fixed. Hot tub doesn't work, gym is a complete joke, zero pool furniture. Do yourself a favor and look elsewhere. read more

Rollingwood Commons - Hot tub is not working, water is dirty and green - Apartments Near Me - Fair Oaks, California

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I can't wait to have to bring my own chair to lay by the pool. I would love to be wrong, but highly doubt it. Don't let the pool photos mislead you. And if you tour and they say they have furniture ask to see it! Last year the finger was pointed at the hoa and the hoa pointed the finger back at the ON SITE management... but they'd have to be in the office more than 4 hours a week to fix any issues! Per the last hoa meeting it's clear they don't intend to purchase anything for the pool area (I can't even get a lightbulb outside changed). I've worked in property management before and am well aware that most reviews tend to be negative, but please save yourself and run the other way!! Unless you don't take any pride where you live (if you're a squatter or living out of your car-Rollingwood has a few guest parking spots still open for you-just befriend the office and they won't tow you!! Bonus points if you throw your trash outside the car after using) read more

Rollingwood Commons - Just another day at Rollingwood! - Apartments Near Me - Fair Oaks, California

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What used to be a nice complex is going downhill fast due to Management's incredibly poor service. Regularly see people that obviously don't live here rummaging through the trash throwing garbage everywhere and cars being broken into . Management could care less even though they live in the complex they can't even keep something as simple as the gates working they've been non-operational for nearly a year . read more

Management is letting the place turn into a dump, storage yard and auto repair shop. With HOA fees almost $300 I was rather surprised. With trash and junk around it only invites those who will steal and infestation by dangerous animals looking for food. There are other complexes that have a modicum of self respect and where over half the units are owned by a corporation. read more

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Perhaps the worst run complex ever. The pool is dirty. The hot tub never works. Gutters falling off buildings. Managers not even present. read more

Where do I begin with this terrible complex. Pacifica front desk staff are not property managers, they are not trained have not been trained nor do they understand the law. Pacifica will avoid responsibility for the property but once they email the HOA the same 30 day laws apply to repairs. The HOA is just here to take owners money and not repair the property. The HOA is responsible for upkeep of the outside of the property. The property itself is in massive disrepair, trees fallen that the HOA has pushed onto county property to avoid clean up, both gates broken, lights out in the walkways, trash constantly overflowing. I would just say avoid the infighting between Pacifica and the HOA. They also over charge for units compared to others in the area. Unless you want to get a tenant lawyer avoid this place at all costs. read more

Management does NOT CARE! They leave trash for weeks and weeks. I mean large pieces of furniture and trash bins in the parking lot. Feels like we are living at the dump. Probably same reason management is refusing to pay vendors. Property is disrepair. read more

My roommate and I moved into this apartment complex about a month ago and have had a great experience so far. Shyla, the leasing office manager, has been great to work with. She is always very friendly and she has fulfilled our maintenance requests in a timely manner. She's always very helpful when I call the office with questions. The apartment itself is reasonably priced and is very nice inside. We have up to date appliances, granite countertops in the kitchen and hard wood floors everywhere except the bedrooms. The surroundings are quiet and comfortable; all the neighbors I have met briefly while walking around have been friendly. We can definitely hear some pitter-patter on the ceiling from the tenants above us, but that's just part of apartment living. All in all, I would definitely recommend Rollingwood Commons to friends looking for an apartment in the Fair Oaks / Orangevale area. read more

Moved here after loving the layout and location of this place back in 2021. We had a unit on the 9200 Orangevale side of the complex and there was never any issues with flooding or pests. Service calls were promptly resolved and we were lucky enough to have a washer/dryer unit in our place so we did not have to use the laundry rooms. Loved the access to the Rollingwood community with lots of hills and trail accesses that made runs and walks exciting. The only issues we came across was my roommate had problems with the automated rent payment system not charging her on the due date and we had to resolve some late rent issues, but since it was split evenly, it only affected the one account and we were able to resolve with Shayla the office manager. I'm moving out and my old roommate is staying at that transition was also very easy. Thank you for giving me a good experience here Rollingwood! Cannot speak to the condo owning side of things, only for the renting process. read more

Scheduled me For a walk-through of an apartment at 4 PM. When I showed up employees told me an automated system that I have back and forth emails from scheduled it. Employees told me that there was nothing available. Plan my whole day around a walk-through that didn't even happen because of an automated system that needs correct it. If you are emailing Rollingwood Commons there is no telling if it is a real person. read more

We are a family of 4, who've been living here for 3 years. We are equally as happy as the day we moved in. The staff (Shyla, Tiffany and Chris) are on top of keeping this community well kept. They also are intricate parts of our community, looking out for the well being of our children. Keeping our community safe, clean and very friendly. Eventually we will buy a house and move but it will be so hard doing so because we really enjoy the culture they has built. Thank you ladies and gent!! read more

ZERO STARS.. (My story is based back in late March/early April). Do not put your trust into the management here. It is SUCH a beautiful complex, and in such a convenient area/neighborhood, but unfortunately does not measure up to the "good looks." Read my story if you are on the hunt for an apartment in this area. It is long but it will save you from going through what I went through. Please read.. My boyfriend and I were walk-ins. We stumbled upon this place and liked the atmosphere. We were offered on the spot to do a walk-through of a 2BD2BATH (not one we could afford at the time but we were told it looked similar to a 1 bedroom that we were hoping for). Very nice upstairs apartment, vaulted ceilings, spacious living room, nice patio and extra storage. We were SOLD. So we applied online, $40 each. Once we were approved, I drove 50 minutes to set a holding deposit ($250.00) on a 1BED1BATH (which I haven't yet seen, but would be the first to see once it was cleaned and available for a walk-through). They told me I have 14 days from the day I put down my holding deposit to make my decision. Well, here I am 13 days later with no answer because I STILL have not been able to see the apartment. I called and called for a week prior and they have told me several different stories on why it is not ready to be seen yet and when I could maybe, possibly, see it. Finally I was told it would be available to see on Wednesday, the 22nd (Three days before my cut off date). Okay, so I called on Wednesday just to make sure they would be ready for my appearance. "Oh, it is actually not cleaned yet and cannot be seen." Wait a minute, they told me I could come in and see it on this day so why is it not ready yet? (Pissed). I dropped all plans and money to come see it on this day. They told me it would possibly be ready on Friday to see. WAIT ANOTHER MINUTE??!!! Our cut off day is on Saturday. I need to make a decision NOW. So I worked something out with them and luckily (sarcasm) got to see it on Thursday. Nothing was ready. Broken trim along the walls, bathroom tub was chipped (which they said, don't worry, we're fixing that tomorrow), the patio was filthy and filled with cobwebs, a few pull out drawers were off of their hinges in the kitchen and the light fixture coverings were unfinished, just resting on the kitchen counter. Oh and did I mention, there were no windows? Total fire hazard. There were two sliding glass doors, one of which could not open because the track was broken. Another fire hazard. They both led to the same area, the small patio that was fenced off. A fence so high I would not be able to climb if ever necessary. ANOTHER FIRE HAZARD. God forbid there was ever a fire by the front door, because that would be my only escape option. Even though I did not like it, I did not tell them what my decision was yet. I waited, and I waited. Until it was Saturday, our "move-in" date. Still had never got a call from them to even check in and see if we had made a decision so they could give us the keys. So I called, no answer. Left a message saying we decided to go in a different direction and I would like my $250 holding deposit put back into my checking account since they did not live up to even the minimum expatations they gave me reason to believe in the beginning. They finally called back and stated that they could not refund me since I only had 48 hours after placing the holding deposit to get my "refund." WAIT ANOTHER DAMN MINUTE. The apartment was not even ready within 48 hours for me to make my decision. It was no where close to being ready at that time. Hell, it wasn't even ready 13 days later! I am taking further action to get my refund since they not only stole my money, but wasted my time, my gas money, trust and respect. Management here put such a beautiful place to shame. It is unfortunate. read more

Let me start off by saying the girls in the office are amazing and so helpful with any and every need. The property is beautiful and clean. i have lived here going on 2 years and by far this is the best complex and I don't see myself leaving any time soon. I would highly recommend to friends and family. read more

I am a current resident here at Rollingwood and have lived here for about 3 years. I like the serene atmosphere, the people that live here, and the quiet location I live in. I really only have one complaint, Managements Professionalism and the poor customer service to those who reside in private Condos. I have a few examples, but will only write one recent here on this review for my time isn't worth getting into too much detail. This is just a warning to those that live or want to own private Condos. On 5/11/2019 I was mailed Flowers to the address above here at Rollingwood. My brother mailed them to me for Mother's Day. When my flowers arrived at the office, they were not suppose to accept them then take them home to their own mother! Someone that is a confirmed employee in the Rental office accepted them. When I called I spoke with Shayla who told me that they will ask Management and they will also ask the cleaning staff. When the flower company confirmed the name of the person, I called and it was confirmed this person works in the office named Diane. My brother happens to live in Rome and served this great country in the US Navy for well over 20 years was obviously upset and wrote a Yelp review about this laughable theft, they deleted it. Stating he didn't live here. Well, I do; shame on you!!! They disregarded him and me. I have yet to hear word about my flowers. Nor have I gotten an apology from them. All they did was cite policies and procedures that they should not accept mail for private owned units. However, they did accept the flowers and they are still MIA!! Where is the integrity? Where are your moral standards? Is an apology too much for these grown supposed professionals? They sent my brother an email letting him know that they are professionals and take their jobs seriously and stood up for themselves. However, no flowers and no apology to me, as of today 5/20/2019. The email to my brother should have started and ended with an apology period! Both my brother and myself stand by our integrity and honesty. We will always be the first to apologize if we wrong someone. We are both Christian God fearing adults. We are both educated professionals, and productive members of society. This is a warning for private sections. They hide behind policies and procedures that they themselves do not adhere to. Previous management gave me my flowers in the past, so I'm not sure your policies or procedures nor do I care. All I know is that you cited these procedures, then you stole my flowers, and you never touched base with me about the theft; you had my number because I gave it to Shayla who also never furnished a grain of empathy towards my scenario. A scenario caused by lack of communication and professionalism on Managements part. Personally I am happy to live here because I have nothing to do with management. However, I do wish they would at least respect all those who reside here no matter what. Feel free to refrain from responding to this Yelp review Rollingwood staff, as I am not prepared to hear anything but "We apologize." Also, you should be friendlier to people when walking the grounds and when you have contact of any kind with residents. This is our home. A smile is free, kindness is free, honesty is free, and integrity is priceless! Let's practice these simple acts of kindness. read more

This place has come a long way to the better. I was there several years and managers ago and it was ugly. (Poorly managed). Now the management team is responsive and willing to listen. They have cleaned up a lot of left over messes. Although I don't live there now (they have no vacancies), I still think it has a charming environment. read more

They refuse to be any help with getting your deposit back. They push it on their corporate office. It has been many days past the legal 21 day window and they don't care. Don't expect to get your money back if you live here. read more

Shayla is an amazing assistant manager that took really good care of us. We had a fantastic experience living at this complex. Highly recommend! read more

Such great service. Shyla is very helpful when I called for information right away I asked if I could come in and she said yes.. got go see a place as soon as I came in read more

Big "shout out" to Robert and Jerry of the Rollingwood Commons Apartments Maintenance Staff. Over the past 2 1/2 years, Robert and Jerry have worked multiple service needs for my roommate and me, most recently installing a brand spanking new stove. They are super friendly, quick, efficient, and NEVER have to come back to revisit anything they have done. Rollingwood Commons Apartments is a great place to live. read more

Reasonable prices, beautiful landscaping, management is helpful and real. Love living here and highly recommend!

Shyla is amazing at what she does!! If you have any questions or concerns ask her. She's terrific!!

I have lived in these apartments for 3+ years and love them. They have had several staff turnover in my time here but the current office staff are very friendly and eager to help. Jerry, one of the two maintenance guys is always quick to try and solve anything needing fixing. With any apartment you will run into issues but I find that if you communicate your needs they will listen and try to find a resolution. I love that when you turn into the complex, it feels like you are away from the main road and have a nice relaxing environment, not just a paved parking lot. read more

helped a family member move in here and go through the rental process. the property management was very helpful and made the moving in process smooth! thanks again! read more

Shyla is so helpful and truly the best at her job! Any question or concerns she's always there to help! The property is amazing, and the staff just makes it that much better! read more

If I could give this place 10 stars, I would! Definitely recommend checking this place out. Awesome amenities, spacious and very clean.

I have to say the HOA, Fries Realty, are absolutely terrible. They are the worst I've ever seen. The HOA Dues paid monthly and it takes them forever to get anything done. I've been a resident for 2 years and in the 2 years I've lived here, the Jacuzzi has never worked property. Furthermore, we lost a tree during the winter of 2015 and it took them a year to remove the bulk of the tree they had cut into pieces and then just left it. The management are amazing, but unfortunately they have no control over the HOA. So while everyone continues to pay there Dues, the only service being provided seems to be for landscaping; but as far as indemnities - Good luck getting what you pay for!!!! Oh, and lets not forget, if you want to rent the Clubhouse, be ready to pay the $100 deposit fee they require in the event you should leave it a mess or damaged. Understandable, right!? I rented it once, but had to clean it before i could use it. Go figure! The HOA cannot even hire good help! read more

Whatever you do stay away from this complex worst place to live or rent do not rent from this place save your money don't waste it go somewhere else the management is the worst I've ever seen in my life they will not do anything for you they will not resolve any issues and all they say is they can't do shit there's a guy that's living in an RV on the property stealing power from a light pole and yet nobody will do anything about it this place is a waste of money I wish I can give zero stars but unfortunately have to give them something read more

My boyfriend and I came to Rollingwood Commons a couple weekends ago to assess if it was a potential fit for us and we were pleasantly surprised with the complex. The apartments cover up a large area of a beautiful and relaxing environment. Shayla is awesome and did a wonderful job helping us get a tour of the complex and unit. She was super responsive via phone and answered all of our questions clearly. We completed the application in the office and were approved fast which we are excited about. Thank you! read more

The staff here I absolutely amazing and has gotten better the past three years that I have lived here and have been living here for 6 years now. Very timely with maintenance easy to get along with and are all about the renters. High key recommend looking to move here read more

If I could give NO stars that's what this place would get. I currently am a tenant here and for ongoing reasons I am not able to specify all the many reasons to NOT RENT OR LEASE HERE. I will update this post at the end of the month when I and my roommates are safe and done with this shady ass place. read more

Office ladies are so lovely! They were super friendly and helpful. We can't wait to be apart of their community. It has a lot of places to walk with your pup. It's beautiful outside and inside. read more

If you would like your money stolen, this is a great place to live. We filled out the pricy $40 a piece applications and waited over 2 weeks for an answer. My fiancé has a minor misdemeanor and we were told we would basically need to grovel to get accepted. We were never told before the application that they did not accept any blip on background checks. Total scam! After all the hassle and loss of the $80 in app fee's we told them to destroy our $250 deposit check that was meant to hold the apartment. We were told this would happen within minutes. This was the middle of Nov 2014. On Jan 8th 2015 I had a check go through on my account for $250. The complex kept my check and cashed it. When I tried to contact them and advise them that this was fraud I was met with attitude. After threatening legal action they overnighted a check to me for the $250 check they were never authorized to cash. To top it off the a**hat that works at the regional office spelled my name wrong on the check. Definitely a complex full of unethical people who steal money. read more

too bad you can't give minus stars. don't be fooled by the pretty setting, and in fairness the apt was fine BUT 1. You can't get steady cell / internet connection - a big deal, but not the worst. 2. If you have a downstairs unit don't expect you or your family to sleep due to the noise from any normal walking, movement, activities in the upstairs apartment. Very Very Noisy. 3. Last but by far the most important in my opinion: drug use in this complex is blatant- if you're ok with it, what it brings with it, and want your kids to be exposed to it, then I'd say you can go forward. This was discussed with the "management" at the front office; told they were aware of some of the worst offenders but couldn't "catch" them. Had to break the lease - concerns with safety and just too much POT both use by people inside their apt. outside on the grounds and people who were doing some type of business related to pot. I understand people have the right to do as they like in their home but the smell permeates the place and it breeds an unsafe environment. The women in the office said they understood why my daughter had to move which necessitated her breaking the lease; there should be no problem but guess what? They came after my daughter for the money. They should change the name of this complex to Rolling WEED. read more

If you are looking for a place to rent, I would not recommend Rollingwood Commons to anyone. I would not wish for my worst enemy to have the horrible experience of living in this awful place. This is the worst place I have ever rented and have ever lived. It would be impossible to share all the reasons why this place should be avoided like Ebola. A book could be written there are so many bad things that this review is just a small sampling of reasons to run from this place. The property management is very unprofessional and unethical. They have no problem with violating California Civil Codes that regulate landlord/tenant relations. They do illegal and inappropriate things frequently with no concern about how many tenants are negatively impacted by their negligent behavior. There was a horrible flood here on 12/3/2014 that damaged more than 20 apartments. There was 2 to 4 feet of water that completely saturated every square inch of flooring in my apartment. I have been unable to live in my apartment since that night of December 3, 2014. The place is totally uninhabitable, with significant damage to the flooring, walls and my personal property. There is black mold growing on the walls that smells terrible and is a serious health hazard. It has caused major hardship for me and the other tenants that have had to move out very suddenly and pay for a new place to live, hiring movers and storage. THE WORST PART IS THE PROPERTY MANAGERS REFUSE TO DISCUSS THE SITUATION WITH ME OR THE OTHER TENANTS!! They will NOT return phone calls at the local property management office and the corporate office refuses to return calls. I have spoken with many of the tenants and they have all told me that no one in property management will talk to them or offer any assistance or explanation of what they plan to do about it. Some people are trying to live in a gutted out, uninhabitable apartment with mold on the walls, flooring stripped to the concrete, all cabinets and appliances ripped out away from the walls so that damaged drywall could be cut out; because they cannot afford to pay for another place to live. The property managers are NOT offering to relocate tenants to a livable apartment and have not offered help to pay for housing tenants in temporary housing. It wasn't until I sent a legal demand letter citing which civil codes they were violating, did they contact me. They were very aggressive in their tone in bullying with a "this is all we are willing to do; so take it or leave it ". Martin Estrada the regional manager of Pacifica SD Management (the property management firm for Rollingwood Commons apartment rentals) called only after I sent a demand letter. Martin Estrada the property manager said that either I sign a 3 page legal release of liability form signing away all my rights within 2 hours to possibly get some of the money they owe me or I would have to contact an attorney and sue them for the money they owe me! The regional manager takes pride in being a mean bully and agrees that he is mean when this is pointed out. He took a package that was shipped to me as a Christmas gift that I had been looking for and he threatened to ship it back to sender, while trying to bully me into signing away my legal rights to sue them for their liability in how they handled the flood damage. I now have to take them to court to get the money they owe me. Please save yourself from the nightmare of dealing with the mobster criminals that manage the Rollingwood commons apartments on 9160 &9200 Madison Ave in Fair Oaks and find a reputable property manager to rent from. read more