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Lake Pointe Apartments

3.7 (53 reviews)
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The complex is very safe and peaceful to walk your dog around anytime of the day.

I have lived here for 6 months now with my boyfriend and our dog + have been loving calling Lake Pointe home. Ruth and Alex were so patient and kind with any questions we had during the application and move in process. They also continue to help with any questions since being renters. Anytime we have needed maintenance help, we have gotten the help we needed in a reasonable time. Our microwave broke recently and they replaced it with a new one :) They do a lot of work to keep this complex very clean and up to date. The apartments are well ventilated and you can't tell what weather it is outside. We have stayed very warm during the winter not needing the heater on! Guest parking in the back of the complex is a bit tricker than the front. I do wish there was more guest parking in the back, but we have figured it out. The gym and pool area are kept up very well, but I do wish there was a squat rack or barbell for a more well rounded workout. But I really can't express how nice it has been living here, your needs will be met if you have realistic expectations.

We lived here for two years, and unfortunately, the experience was terrible. We lived on the ground floor and frequently complained about noisy neighbors. We never felt safe living there. We had a letter put on our door, and the upstairs neighbor nearly flooded our apartment. Some people can't keep it quiet and show their social status through their poor attitude. Although the apartment has granite countertops and stainless steel appliances, it can't make up for disrespectful neighbors. Folsom Auburn Road is very busy, and you'll constantly hear the noise. It's also impossible to keep the patio clea. it's always dusty, and leaves fall all the time. These tiny apartments are overpriced. If I could give you one piece of advice, RUN AS FAST AS YOU CAN! You can find nicer areas in Folsom where you'll feel respected. I'm glad I left

Really large bathrooms.
Andrea P.

We just moved into Lake Pointe Apartments a couple of weeks ago and I wanted to share our experience so far, while still fresh in my mind. I scoured Yelp for reviews when we were looking so I wanted to help others out that might be looking for a new apartment. I'm hoping this is a comprehensive review and I'll update as we stay here and when we move out. We are moving back to the area and are looking for our forever home. We didn't want to rush the process so we decided to rent an apartment while we are looking. We could be here a few months or we could be here a year - time will tell. We had a few requirements, the primary being an actual garage for one of our cars. We have an assigned parking spot (carport), a garage and we also have a third vehicle and we have never had any problem finding a parking spot for it or for any guests that come to visit. We also wanted a quiet community. The complex is near Folsom Lake Crossing and you can hear traffic noise if the windows are open. When the windows are closed you can't hear a thing. We also like to sleep with the windows cracked open and the traffic noise quiets down enough at night that it has never been an issue. As for apartment living/shared walls type of noise; I have yet to hear ANYONE. Seriously - not a peep, not a television, not a footstep, not a vacuum cleaner running. We are in a new building, tucked way in the back that has less apartments than the other buildings, so that may contribute. It's a very peaceful complex. As for the apartment itself - as mentioned - it is in a newer building and everything was very clean and in great condition. There were a couple of discolored spots on one of the bathroom floors (looks like hair dye), some chipped paint on a door frame but other than that it is great shape. It must have been freshly painted when we moved in and I think the carpet might have been new as well. Couple of other pros - the bathrooms (two in our apt.) are very large, especially the hall/guest bathroom. Storage (except in the kitchen) is plentiful. The master bathroom has a huge floor to almost ceiling cupboard, lots of drawers space and a large under sink cupboard. There is a decent sized linen closet in the hallway. There is a built in shelf unit in the hallway that we are using as a pantry rather than for decor or books (which I think is the intended purpose). Rather than look at all my surplus ziplock bags I hung a curtain on a tension rod to hide everything. There is a washer and dryer behind doors in the hallway (just across from our pseudo pantry in the hall if you look at the pictures). The grounds are very pretty with lots of trees and green space. We haven't used the pool or the gym yet but they look well kept. Getting packages has been a very easy process both using their mailroom with lockers and having stuff delivered right to our door. Pets are allowed (we have two cats) and the dogs I've seen on walks with their people have all been leashed and well behaved and cleaned up after. The staff we have dealt with have been fabulous. I've dealt mostly with Alex in the leasing office and he has been very helpful and responsive. So has Rick, the leasing manager. We had two maintenance issues when we first moved in, the door knob was bit loose and a low battery in a smoke detector - and both issues were resolved very quickly and efficiently by the maintenance staff. The application/move in paperwork process was painless. The only thing I can say that is a little negative is the kitchen is small, and the kitchen cabinet storage space lacking. There was missed opportunity to take the wall cabinets all the way up to the ceiling in the kitchen. That would have provided much needed additional storage. The other is in the laundry closet, coat closet and the two bedroom closets. There are Elfa style wire shelves in all of them and they could easily accommodate another shelf above the existing one, doubling the shelf space in all of those closets. All in all, we are super pleased with Lake Pointe Apartments.

Karen R.

The Lake Pointe Apartments is an awesome place to live. I moved here a little over 9 months ago and rented my apartment from long distance. I saw a video of the grounds, but was pleasantly surprised when I arrived by how much BETTER it was than I expected! It's a really beautiful property,...surrounded by nature, within a several feet of the American River bike trail, newly landscaped and freshly painted. It's truly a lovely place to live. The people here, for the most part are friendly and warm. There is a real sense of community. The office managers are great! They are so nice and very responsive to any maintenance issues, etc. They do fun contests and holiday celebrations with prizes. They really go out of their way to make it fun. I'm very happy living here, and highly recommend Lake Pointe to anyone seeking a nice peaceful community.

Water damaged walls and carpets  from AC unit leaking in unit 1007

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4 years ago

Love living here 5/5 stars. Kristin Boston is the best! Anything I need she accommodates quickly and professionally. Highly recommend!

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Thank you for your honest review. We appreciate it very much!

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9 years ago

Our increase was 34% for the extra 3 months require before moving out of state.

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Page 1 of 2

Ask the Community - Lake Pointe Apartments

Review Highlights - Lake Pointe Apartments

Shoutout to gina, Ursula, and jamie for being so caring and nice.

Mentioned in 5 reviews

Read more highlights

The Fairmont at Willow Creek

The Fairmont at Willow Creek

(51 reviews)

Great place to live! Safe Neighbourhood, beautiful buildings affordable prices, great amenities,…read moregood parking, and maintenance request were handled quickly. The only thing I have to say is don't even bother cleaning your apartment when you move out and just let them take it out of the security deposit. My wife and I worked hard to clean our apartment and followed everything they said during the pre-move out inspection and they only returned $50 out of our entire $500 deposit due to "$250 carpet cleaning" and a $200 sewage bill that was way higher than any we received while there. Just let them clean it for you and don't go through all that work, you won't get your money back anyway.

A Luxurious Living Experience at Fairmont at Willow Creek…read more Living at the Fairmont at Willow Creek Apartments has been a truly magnificent experience. From the moment I moved in, I have felt like I entered a space of pure luxury. The entire community is beautifully designed and perfectly maintained. The pool area is stunning and includes a barbecue setup that is perfect for relaxing or spending time with friends and neighbors. The property is always clean, well-kept, and visually appealing. The staff, especially Manager Carrie and her team, have been nothing but kind, professional, and easy to approach. They genuinely care about the residents and ensure that everything runs smoothly. Their attention to detail and dedication are exceptional. The location is also ideal. Fairmont at Willow Creek is close to shopping centers, fine dining, fast food restaurants, and two major malls. Whether you are on a tight budget or looking for upscale options, Folsom, California, offers every kind of shopping and dining experience. If you are considering a new place to call home, I highly recommend Fairmont at Willow Creek. Please feel free to mention that Faith Moore referred you--I would love to help welcome more great neighbors to the community.

Sherwood At Iron Point by FPI Management

Sherwood At Iron Point by FPI Management

(81 reviews)

we lived in the Sherwood apartments 3 different times in 3 different sizes. The 2 story 3 bedroom…read morewas our favorite. We liked how the patio had a door from the bedroom and from the kitchen to the outside. Upstairs was nice with 2 bedrooms. The master bedroom was downstairs. The living room was pretty small for it being a 3 bedroom apartment. If I had to live in any apartments in Folsom again this is where I would live. The location is one of the best. You can walk right to the Palladio. Walk to the movies, shopping, 2 grocery stores, many fast food locations, restaurants and even Sam's club. for having kids this is a great location. Lots of families live here and go to Gold Ridge Elementary School which is only about a 12 min walk though the neighborhood. You will find lots of families walking their kids too and from school daily. This complex is also gated. Even though it is gated, we did have our car stolen and the Sheriff found it 12 hours later in a ditch by Loomis..... car theft is pretty common amongst the apartment complexes in Folsom no matter if they are gated or not (it really does not matter)

I moved in 7 months ago. Where do I start with my…read moreconcerns.... management is RUDE - ... when you walk into the front office they have a demeanor of "why are you in here", or "what concern do you have that I can tell management about, and have them do nothing about it." First Issue - I was in the front office to use the public access iPad and printer that they have out to print out (5) papers - One of the managers came over as I was grabbing my papers from the printer, she told me that I'm not supposed to be doing this....? A week later, I needed a single page printed - the public iPad had been reconfigured with an access lock on it and the ladies told me that no-one can use that, or the printer. Awesome help, for the 2K a month I spend to live here. Second major concern - I was told the second community center would be open a few months after I had moved in - it's been 7 months. I asked again recently and "they're not looking at opening it anytime soon." This is ridiculous.... Third major concern - the main gym. A month into living here, the 55, 60, & 65lb dumbbells were removed or stolen. I am an active body builder and need these. I was informed by management that they would be replacing them in just a few weeks - that was 6 months ago and they HAVEN'T been replaced. Fourth major Concern, I live on the second floor and I have algae and dirt scum on my steps leading up to my apartment. It is a hazard for how bad it is. Management and Maintenance both said that they would take care of it and pressure wash it for me. After having to ask three times, when I was already affirmed that they would handle it, their response now is "We don't have a pressure washer." Seriously absurd. Fifth and last concern, The hot-tubs are warm at best, they're not hot. Disappointing, because I love a nice hot hot-tub, warm ones are bleh. I love this location and where I live but management, timeliness, and false accusations are not okay from a public service community team. They should spend a little money, and act on what they say they are going to do or be fixed to make the tenants happy. I pay a ton to live here at Sherwood, Folsom, CA.

Hub Apartments by FPI Management

Hub Apartments by FPI Management

(13 reviews)

This review is actually for the management not the apartment themselves because these apartments…read moreare BEAUTIFUL BUT the management is very bad. We had a 1 bed 1 bath apartment here. It was only my boyfriend and I who lived here We noticed our smud bill was rising in June of 2023 out of nowhere and we were confused because we haven't started using any new appliances or devices so we asked Management to check our ac unit to see if there was anything wrong. The maintenance guy came back to us saying they checked it and nothing was wrong and to contact SMUD to see what was wrong. (NO REAL TECHNICIAN WAS CHECKING IT). So from June all the way to September when we moved out, our smud bills were over $300 sometimes $500. And within this timeframe smud has been in contact with us , checking every device appliance outlet that was got and they even told us that even if we left EVERY device or appliance on 24/7 it shouldn't be NEAR the amount we were paying. So again in August I reached out to management and they sent a REAL TECHNICIAN into our unit and saw that the ac unit was messed with causing the AC to wrack up all these bills. Now we have over $1000 in smud bills and management isn't doing anything about it to help. We've been in contact with Management since sempteber looking to find a solution to this. We even asked if they would so kindly reimburse us for the smud bills we had to pay. Nothing. If only they sent a real technician in the first time, we wouldn't be stuck with these bills that are INSANE Heather Kelsey all of them have not been of any help to our situation and just stopped communicating to us about this issue. Management never cares they just want your money OH and not to mention there were ROACHES ALL OVER THE PROPERTY.

I called maintenance and he was unaware that the hot tub was not working. I emailed management on…read moreFriday evening and got an out of office reply that they will be back on Tuesday. No one has responded to Yelp. Pretty much crickets from management.

The Park on Riley

The Park on Riley

(16 reviews)

Stilllll enjoy living here marks and I don't plan on leaving anytime soon :)) Jennifer is amazing…read more ! Whenever I need something she is extremely attentive, friendly, and HELPFUL . Tony maintenance is fast efficient and responsive! Thank you !!

This complex use to feel like a community that was fairly nice. It is now unsafe, loud, dirty and…read morereeks of drugs. Dog poop is everywhere so be careful where you step. I guess no one likes to follow the rules that's stated on the lease. The amenities looks dirty so don't even bother using it. I warn anyone wanting to live here or still live here to get out as soon as you are able to. As this place has been declining rapidly in so many ways. Maintenance is to be desirable if you want anything to be done in a timely matter or correctly, very unprofessional. Lots of other tenants seem to have similar issues. Notes on office door with complaints. Such as water heater exploding from old water heater to mold. I wouldn't be surprised if this complex has roaches and internal structure damage on the foundation. Do your homework and look at other review sites and not just this one. Even the sister property overlook has awful reviews. Do they not keep up with servicing these things and just wait for it to flood someone's apartment. Hopefully you are not downstairs as all your stuff will be ruined. The cons outweighs the pros on a massive scale. If you are looking to live Folsom look elsewhere as it is not worth it. Maybe that's why everyone doesn't stay long. Good Riddance!

Lake Pointe Apartments - apartments - Updated May 2026

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