I had intended to stay only a couple months, but now I've been here for almost a year...and I can't…read moreimagine a better place to live. The Crest apartments are lovely with great windows, warm gas fireplaces, and perfectly arranged kitchens. The location is superb...within five minutes of the American River Trail and Old Fair Oaks Village. You can hear the summer concerts in the park from my balcony. If you don't want to swim in the river, the Crest has a pool and hot tub. On top of all that, Tammie, Irene, and Ken, the property managers, are incredibly helpful and friendly. Due to selling my house more quickly than expected, I signed up with the Crest within 24 hours of deciding to find an apartment. So I've looked around a little bit since I moved in, just to check my decision. I can't find anything comparable to this great apartment...with respect to price, community, amenities, and location.

This place is the best! Every time I need an apartment they have no vacancies. Understanding so.read more

I just moved into Brookside, and let me tell you it is amazing. From the process of moving in, to…read morethe unit itself, this has been such a smooth transition from my last place. To start, the management really knows what they are doing, and they do not beat around the bush. The process of applying and getting approved was so straight forward, and there are never any hidden fees. Dorena, the manager, is very easy to reach and prompt with her responses and breaks down what is needed. The last place I was leasing was so difficult to get a hold of, and when I did, they made the process so difficult and every time we spoke I had to submit something again and again. The complex is relatively small and quiet, and really clean and quaint. There is a lot of open parking for visitors, and the whole vibe is just so comfortable and safe. We are renting a 2 bed, 2 bath, and let me tell you, it just feels like a home. It's so spacious and roomy, and the bathrooms, both of them, are huge! I'm so happy we were able to find availability for Brookside. Please, please, please, if you are thinking of applying to this place, don't hesitate. You won't be disappointed! - Camille

Doing business with brookside apartments has been a fantastic experience. The apartments are well…read moremaintained and spacious. The management staff is exceptional. They are easy to deal with. They're professional and friendly. I would recommend living at these apartments.

I and my wife moved in The Oaks at Hackberry on September 5,2017 this is one of the great places to…read morelive in extremely clean, very secured, great neighbors . The manager is extremely professional and helpful in every possible way to make the tenants life easier. There is never any complaints and parking lot is extremely clean and systematic with the residents parking tags. Gate security surveillance is enforced 24 hours and maintenance is top priority for the Manager. When the manager is very professional then everything is great. We as elderly folks are very happy living in The Oaks at Hackberry. Thank you Management for providing this clean living environment.

I have been here since January 2026. They're great apartments if you don't have to have maintenance…read moreperformed. I put in a work order on August 3, 2026. To date, the repair has not been made. I reached out to the manager 4 days ago and received an email that the repair would be completed today. I stayed home to ensure I was home. No one showed up nor did I receive any updates. Wouldn't recommend if you count on your maintenance issues being repaired.

I lived at Hidden Creek Apartments for about 19 months, almost two years, and overall I had a great…read moreliving experience. The property is gated, with assigned parking spaces and plenty of additional onsite parking for guests. There are also two large dumpster areas, four laundry rooms, a pool, gym, and other amenities that make living here convenient. The location is another big plus. You have easy freeway access, and Costco, Best Buy, WinCo, restaurants, shopping, a movie theater, billiards, and many other places are all nearby. There is also a police station close to the property. The community itself has always felt safe, clean, calm, and quiet. Most of the residents seem to be working people and families who go about their daily lives, and I never had issues with excessive noise or feeling unsafe. I also cannot say enough good things about the management. Patti, the property manager, is excellent at what she does. She is experienced, communicates well with residents, provides notices when needed, and keeps the property running smoothly. Emanuel, the onsite maintenance gentleman, is also very competent and efficient. Whenever I submitted a maintenance request, they were quick to respond and take care of the issue. Having reliable onsite maintenance makes a big difference when you're living somewhere long-term. After living here for almost two years, I can genuinely recommend Hidden Creek Apartments. If you're looking for a safe, quiet, clean, and convenient place to call home, I would definitely consider it. I had a positive experience here and appreciate Patti, Emanuel, and the management team for making Hidden Creek a good place to live. Maybe this could be your future home! -- Awais

Apartment was fine, but be prepared to not receive any of your deposit back and owe money. We…read morescheduled an inspection before move out in order to address any issues, it only lasted five minutes, was rushed, and brushed off as "too many things in the way." We were also told that we "should be fine." Expect for them to be extremely nitpicky upon move out. If communication was clear about wanting an inspection once the apartment was empty, I would have respected it more. This has truly left a bad taste and overall ruined my experience with this complex and management.

I just wanna say that Ava the manager is the best! She listens, she understands and she's…read morecompassionate! The grounds are kept meticulously landscaped and maintained. Jose and Jr get things fixed or taken care of in a timely manner. Always a smile on their faces. Thank you!!

Ava who is the manager who lives on site is fantastic. Had a plumbing issue shortly after moving…read morein, called after hours maintenance line to let know what was going on and who should answer? Ava the manager to the rescue. She quickly jumped into action and called appropriate venders to care of situation immediately. On top of that when replacing vanity cabinet she had faucet and vanity handle and towel bars and toilet paper holder updated to match my shower curtain and towels. Not that is real management in my book. This is great apartment complex to be at not to mention quiet and clean too. Thanks Ava!

Great place to live, very clean, not alot of noise. Awesome. The maintenance man, John, is super…read morehelpful. My neighbors are great as well.

I lived in Apt 8 (top floor overlooking Bogue) from Dec 2009-July 2012. On occasion the alarm of…read morethe city lot across the street would go off for the entire weekend, but still this was a great place to live. My unit was close to the rental office, which made picking up packages a breeze. The mail boxes are towards the back of the complex. Trash dumpsters are located around the property and there was one relatively close to my unit, maybe a one-minute walk. Maintenance was always quick to remedy problems, as was management. I never experienced any vandalism or theft while at this apartment and would often sleep with my balcony slider completely open. (Single female.) My favorite parts about the apartment itself was the natural light and the pantry cabinets in the kitchen. This complex is perfectly situated in a residential community with quick access (like you could walk) to Starbucks (also drive thru), a Straw Hat, Tower Mart (I think it's since changed), a nail salon, etc. Also, Winco is just a 5ish min drive up the 99. Parking was never an issue for me or any guests (although I didn't have many). An added bonus for me (as a military member) was there weren't *that* many military renters. Also, W/D in unit is a huge plus. I never used the gym, but the one time I went to the pool there was no one there. Quiet. Would rent here again!

2/14/20 I want to say thank you Tobin replace them loose electrical switch and kitchen faucet which…read moreit made it a lot easier and no problem afterward. I appreciate your efforts and time to help fixing the issue. So far coupled days the switch doesn't seem to be loose and it work great as for the kitchen faucet is better than the old leaking coming out of the hot water cap. Thank you so much. Regards, Lydell

There is a cockroach problem. The $2/mo you have to pay for pest control doesn't solve it. The…read moreprior leasing staff was nice, but ineffective. The new leasing staff is rude.

I was extremely fortunate to find San Juan Hills Apartments when I relocated from out-of-state…read moreabout 1 1/2 years ago. Here's why... First, the resident manager, Leslie, is one of the best property managers I've ever had. She is always friendly, always responsive to any concern or issue, and she takes great pride in caring for the property. Second, the property itself and my apartment are well maintained. The grounds, laundry room, pool, and other common areas are maintained weekly, and although I've only had one maintenance issue since I've lived here, it was handled quickly with no mess left behind. Other tenants echo this -- we all agree we are very lucky to have such attentive management here! The property is smaller (64 units), and gated. There's a tennis court and RV storage/parking as well. And finally, the tenants. Good neighbors are cherished with apartment living, and all of my neighbors are genuinely nice people. No rowdy or loud people, just decent, good people all around. It's going to be very difficult to find another home like I've had here at San Juan Hills!

My partner and I lived here for about 7 years, and we enjoyed our stay very much. The apartment was…read morespacious, the location was convenient, and the grounds were well kept. The land lady Leslie is great and friendly, as well is Patrick, the main maintenance person. The pool is very well kept in the summer and a great way to cool off.

I'm a fresh move-in and I needed some work done to my restroom. Junior came by and fixed every…read moreconcern of mine with no hesitation and with extreme courtesy and professionalism. Did everything he could to help me out and was fantastic with his service. The front desk has helped me out with my moving process tremendously after a hiccup with a previous employee and I am happy to be a resident here.

t rent here unless you have no other options. I would never have renewed my lease had I known the…read morenew corporate landlord would be running a very profitable "utility fee" scam. The new owner (C.G. Falls is one of the shell companies identified as owner) bought the property in November and the nightmare started immediately. The last owner was also a corporate one but they were transparent about how much your rent would be each month because it's in the lease (which is a binding contract of course). This owner includes the monthly rent in the lease, but they also include a shady addendum that vaguely states that utility fees above your monthly flat fee would be billed as "excess utilities fees". They originally charged a flat fee as the base utility fee. Mind you, this is just for water, sewer, and trash. Of course, the company immediately increased the fee from $70 per month to $85. From the very beginning of my lease term, the owner charged these fake "excess utilities fees". I was annoyed, but the first month it was only about $20 so I didn't think too much of it. The next month, they charged me $40 above the $85 fee. Then, in March, that extra fee jumped to $80. This was in addition to the monthly flat fee of $85, so the total fee I paid was $165. Then, April, the company stopped collecting the $80 flat fee (without any notice), so I was charged the supposed full amount of usage, which had magically jumped to nearly $200. When I paid the rent today, I found out I was being charged $300 above my monthly rent. This is an illegal monthly rent increase. And keep in mind these extra charges ONLY increase each month and never decrease. Fluctuations in utility charges do not exclusively increase and County utility fees do not increase every month. The company gets away with this scam by using a system called Ratio Utility Billing System (RUBS). This allows the landlord to rob residents blind because it lacks any accounting of the fees and is deliberately opaque, making it impossible for residents to see how the fees are calculated, so the company charges whatever they want every month. It's basically a side hustle for the company. The reality is that you NEVER know what your rent is-just that it will be higher every month. You do not have any time to question these extra fees. And you will never receive an accounting or a copy of the master utility bill to review. I have requested both and been blown off. Instead, the owner uses "ledgers" to show tenants how their total rent was calculated for that month. They just put any amount they want. The ledger just namee each utility item and your supposed usage charge for each. SCAM! These rent increases (since this what the scam really is) are unlawful. Again, think twice about renting here-at least while this company owns the property. You will be stressed every month- especially if you are on a tight budget. Each month I am frustrated and angry. Dealing with this has become hell. Remember that, because of these fees, rent increases every month and you never know how much you're expected to pay, making it impossible to budget. I've lived here 7 years and was happy until now. I was never charged anything more than my monthly flat fee for utilities. Now, I regret renewing my lease. This company needs to be put out of business. No one should be expected to live with the constant stress of not knowing how high your rent will be because of these fake fees. At this rate, it is likely to double and then some in the very near future. If you are thinking about renting at the Falls at Arden, you need to seriously think about how much rent you can afford. If possible, talk to current tenants about these issues and how they are dealing with paying more every month. At some point, it will become unsustainable and you will have to move. The company uses the housing crunch to squeeze tenants for every penny because there isn't enough available housing. Do you really want to deal with this? I know I don't.

Still a current resident, going on 3 years.. Just wanted to…read moreexpress my appreciation of the friendly staff, great neighbors, and true sense of community. This is one of the nicer, quieter apartments in the arden arcade area. I would recommend anyone to check this community out, if they are in need of an apartment. I will likely stay here until I purchase my first home! -Kevin

Absolutely unethical business practices. Please do not share your personal information with them if…read moreyou move, demand a letter on letterhead showing your rental history before turning over your key.