In December of 2024 we had RV Danza install a new toilet on the second floor of our older home in…read moreAlbany. It was a pressure cartridge toilet, which seemed like a good idea because of our older pipes, and we expected a bit more difficulty because we had obtained previous estimates for the job that were quite high. Instead, the tech was competent, efficient, and toting away the old toilet in less than a half hour. The invoice was very reasonable, and we have had no issues with the new toilet. We won't hesitate to call RV Danza for any plumbing issues in the future. They are true professionals. Could not recommend them more highly.

Always top notch service from Bob & his crew. Whether it be a hot water heater replacement or a…read moreclogged line, Danza is the spot to call. We've had both services performed & wouldn't think about calling anyone else. 10 out of 10.

I had an issue with pipes leaking in my basement for years. I had several other plumbing companies…read moreover the years make repairs on said pipes, and the repairs never lasted long. I called John at McDonald Plumbing, Inc., most recently, when my neighbor referred his business name to me. I'm so glad that I called him to come to my house and look at my pipes. He gave me a price to replace all of my pipes in my basement for less than what the other plumbers charged me for repairs. We hired him to do the job, and it was done in an afternoon. No other plumber suggested we handle the problem as John did. They just kept charging us for repairs that never held up. I feel so happy I finally have this process behind me, and John got the job done quickly, efficiently, and left the work area as clean as he found it. Thank you, John. I'm so thankful my neighbor recommended you to me.

Extremely professional, super knowledgable. Happy to take the time to give me a good bit of…read morefree/DIY advice - invaluable as a new homeowner!

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.

They don't provide estimates, they have to come to check (you have to pay a fee) and then they will…read moregive you the estimate. I don't know if this is how the plumbing business works nowadays but just be aware. I am undecided since I am waiting for other plumbers.

We've been having issues with sink backup and then our toilet too. I called Dempster and Bill was…read morehere within an hour. He is very knowledgeable about plumbing and seems like he could handle any problem big or small. He fixed our problem in less than an hour!

I had a leak coming from the second floor to the first floor. It presented a difficult problem…read morebecause of the age of the home. But Bill and his worker Bob were outstanding! A job well done! Mike M.

Update: They had the NERVE to call me AGAIN to see if I wanted to move forward with my estimate. I…read moresaid "you've got to be kidding! You may want to check my YELP! review" and I hung up! Lose my number!!!! Also, Consumer protection and Attorney General both recommended court as they are merely arbitrary (so businesses can just rip you off and be unethical without consequences unless you pursue apparently). Moving forward!

Worker was very polite. $429 to snake a bathroom drain and get hair out 15 minute job. Very…read moreoverpriced. I also told the worker I had new flooring please be careful but he wore his big dirty boots through my home walking in and out multiple times. My drain does work well now and I am appreciative of that.

I was having a backup issue at my home and everyone recommended Vadney's. I called, gave my…read moreinformation and he came over an hour before expected. Called me ahead of time to let me know. Much appreciated during an emergency! They did what they could from the outside, told me what the problem was and that I would need someone else, unfortunately. They did buy me time. Knowledgeable, friendly, thorough, patient with explaining the real problem so I wouldn't get ripped off. Would highly recommend them and will use them in the future for all my septic services. Also very reasonable rates.

When our water line in our front yard had a large leaking hole, they were quick, honest, and…read morehelpful. We were glad we used them - total cost was about a quarter of what we thought it was going to be. Highly recommend.