Thank you Andy's for sending out Samuel to me ! What a gem...kind and professional and so polite…read more Thankfully my alternator went out in the parking lot of my Aunt's home and not on a highway or busy street. Samuel got the car dollied up in Waite Park MN and was hauling back over to East St Cloud,MN at the shop so it could be looked at in the morning. Thank you Samuel for your kindness and making a horrible and expensive afternoon just a little bit bearable. Be safe out there all of you and may you have a blessed Holiday Season. Anne Thank you Andy's for having such a professional and courteous employee.

Andy's towing fails in so many ways. The excessive cost with many additional and questionable fees…read moreare unbelievable. Along with that I have seldom had to deal with such an rude attitude from the staff. Would recommend using any other tow company.

I just bought my first car here on my own and it was such a great experience! Logan helped us out…read moreand he never pressured us or was pushy. I told him my price range and he didn't show me any cars above it or try and get me to finance through them, he just listened to what I wanted and showed us the cars that fit into that! They also gave me a fair value for my trade in and the price I paid for the used car was $300 under the Kelly Blue Book price, so as a dealership they are very fair. I recommend this place for anyone who just wants a good car at a fair price without any pressure to sign, go over budget, or finance through them!

I just recently purchased a used vehicle from here. The staff was extremely friendly and helpful in…read moreall ways possible. Werner helped me find the perfect car, and Fernando helped us get all the paperwork taken care. We felt our time was valued here, and the staff was all about getting us what we needed. I would highly recommend coming here for a vehicle!

We all needed a new car for our three-person household. My dad warned us to be wary of this place…read moreand while I usually follow his advice, Don Robinson Mitsubishi was the only dealer who advertised on their website that credit didn't matter; only whether you had a job (more on this later!). Since my roommate had a job and none of us had stellar credit, we headed on over anyway. We were all pleasantly surprised! Upon our entry into the shop, one of the salespeople greeted us kindly. Another salesperson came up and started helping us out. We began by looking at a used 2010 Subaru Impreza 2i Limited, which we loved...but (and here's where the above bit about the "credit didn't matter" comes in) the website was deceptive about the truth; they finance everything through a network of banks and your credit absolutely *DOES* matter; whether you have a job is inconsequential, so this is insanely deceptive and knocked a whole star off of my review. For whatever stupid reason, the banks won't approve a car that--in their eyes--isn't worth enough (used cars tend to be worth less in general) for people with lower credit without a monstrous down-payment, so they ended up having to approve us for a new car instead (talk about backwards logic); we ended up with a 2019 Mitsubishi Mirage Limited Edition, which actually ended up being even better than the Impreza! Lots of reviews online talk about how wonderful the Mirage is when it comes to features, safety and overall reliability, but trash on its speed, acceleration and power. I've found that the Mirage is a lot more powerful than everybody gives it credit for, despite its 3-cylinder engine. My only complaint is how crappy the speakers are (and no equaliser settings on the radio!), but I will eventually get the speakers replaced, at least. Anyway, with all of that out of the way, the salesperson and financiers got to work setting up the loan, while Mr. Don Robinson himself came out to greet us! I was shocked; I didn't know that the owner would be in the shop. Apparently that's a common thing for people purchasing cars here, though. It took a long time, but we eventually got our trade sorted, the paperwork signed and a payment plan hashed out. And then one of the financiers took us to finalise everything else, including an extended warranty, which he pushed. HARD. Half a star off for the hard push on the extended warranty, which is a shame, as the rest of the experience was really wonderful. We declined the extended warranty. Finally, a sales rep "delivered" (read: gave us a tour of the features) the Mirage Limited. This was very helpful and I learned how to do many things, including fiddle with the Apple Play features on the radio. However, he said a couple of things which took off another half-star from this review: he told us to always leave traction control on unless we're stuck in snow (total BS; turning that off gives you access to the engine's full power, which I like), to always keep the A/C on when running the front window defroster (more BS; you always keep the A/C turned OFF for defrosting)...and then he audaciously asked us to give him "all-ten-stars" on the review that would come from Mitsubishi Corporate, since "anything less--even all nines--is a fail for us." Umm...no. I told my roommate to give him what they thought they deserved (I would not have given all-ten-stars to Mitsubishi Corporate any more than I would have given five stars here). All in all, it was an extremely long but rewarding process. Everybody was friendly and the experience would absolutely have me going back again. But beware the deceptive advertising on the website, extended warranties being pushed...and sales reps asking for "all-ten-stars" for the Mitsubishi Corporate review.

BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

Asad was friendly, open and honest from when we walked in. He gave us the keys to the car and let…read moreus test it out, without coming with us, or copying our licenses or telling us to be back in a few minutes. While other salespeople we had dealt with were pushy, fake, or dishonest, Asad was fantastic to work with and I felt happy and confident buying the car with him. I had financing arranged with my credit union but Asad gave us a better deal than I had been offered and he explained it in an easy to understand way. I am on day 6 with my 2014 Crosstrek and it is amazing on snow, not an suv but not a wagon. It is exactly what i was looking for and after driving a Rogue, a Rav-4, a CRV, and a cx 5, as well as researching awd cars/suvs with great mileage, i knew i wanted the crosstrek- and seated heats yo! i hugely recommend anyone looking for a great winter car that is sporty, looks hot and gets great mileage to come here and ask for Asad!

Made a general inquiry about a new Subaru with a tow package. After being contacted by a sales rep,…read moreJeffery Maxwell, I was told that the tow package could be added. Decided to add the tow package to our current Subaru and told Jeff I was no longer interested in a new car. Made a service appointment and had the hitch installed. No sooner than we got home my wife was getting text messages from St. Cloud Subaru wanting to buy our car. ENOUGH ALREADY! Today, I got an email from Jeff Maxwell letting me know that I was pre-approved for a new car loan. WHO THE 'F' asked you to run my credit report. Apparently, this salesman, Jeffery Maxwell, doesn't care about what the customer wants or doesn't want, he won't take NO for an answer. In my opinion, I would not be surprised if he has some kind of a criminal background. Buy your next car anywhere but at St. Cloud Subaru!

i am so happy right now. my dad got an absolutely GORGEOUS ford taurus with only 74k miles for a…read morereally really good price. the man who sold us the car was so kind and willing to negotiate. i'd recommend this place to anyone who's on a budget. they had a lot of beautiful cars that were all priced well and all had under 200k miles. im going to come back for a car of my own soon.

Keep driving by this place! The sales rep (Mahdi) lied to make a sale and now will not stand behind…read morethe issues of this vehicle he led a recent buyer to believe the car was a great running car with NO mechanical issues! He also stated when the car was brought back just days after purchase because of the vehicle not working properly; after he said he made some repairs (my friend asked him for an itemized record of what he did and he stated he does give them when doing repairs for free) I could point out more and would really love to know how many other people have had problems and out-right lies given by the rep Mahdi? I would not recommend this place for any purchase! I have to rate this because there is no option for zero or half star, hence why I am marking it a one! Very disappointed about this situation and lack of effort to resolve the misleading info to make the sale.

Awesome people and great customer service! I have purchased multiple vehicles for myself and my…read morebusiness. Ive reccommended my family and friends here many times and they have always been well taken care of. If you are looking for an easy stress free car buying process this is your place. The warranty options are great too. I have saved lots of money thanks to the extra warranty i got too. I will never go anywhere else

The heater fan on my 2012 Acura quit working while in Willmar on business during the last cold…read moresnap. When I was ready to leave it was -15 degrees, I was 150 miles away from home and I wanted someone to take a look at it before I left town. Stopped at Schwieters service and Brian got me right into a service bay. He had seen several fans get packed with snow and frozen lately so he had his technician remove the cab air filter and check the fan. Fan was ok and spun freely. He also checked the fuse and as it was ok also there was really nothing more he could do for me. I went to settle with him as there is usually a minimum charge for just getting the car inside. He said no charge! His tech had suggested stopping at a local retailer and pick up a small heater that plugs into the cigarette lighter. Between this small heater, my heated seats(still worked) and the general heat coming from the heater core I was really quite comfortable for my drive home that afternoon. Thanks again to the Schwieters Service Department for doing everything they could to get me back on the road.

We purchased a Silverado truck from them last month. They said they were going to fix a couple of…read morethings and detail it for us before we took it home. Should not be long but a few days to get that done. 2.5 weeks later we returned to pick it up. A light bar on the top of the truck had been removed and it was not detailed. When asked about the light missing, they did not have an answer. The holes on the top of the truck look like they had been painted over to cover it up. The headliner would have to have been removed to remove the wiring. The switch was still on the dash though. They would not replace it and asked if we would accept a free oil change instead. Sorry, we wanted the truck as when we purchased it. Paid for it fully right away after the test drive. Was sold as is. They were not good on being honest and calling us to inform us of any delays or changes. We had to call many times to ask what was going on and why the delay. Dishonest! We will never do business with them again! We are still waiting on our plates. We will have to stop by and ask about them now. Very disappointed! Never been treated so poorly by a business. When you spend that type of money you especially want to be treated with respect. Find another dealership to deal with.

Family had been going here for years so I chose to get my next vehicle from Sell's. It turned into…read morea huge mistake. The vehicle I was set on was essentially being pushed heavily on me. It wasn't long after a list of issues, Corey was great at first, helpful, once it came to my request of a write up of what's wrong and a qoute he became short with me, a lot of excuses "I'm new here it's onlymy 3rd month", "I'm not a mechanic, I don't know anything about this". Brought the vehicle back look at something covered by the pathetic extended warranty that I had added into my bill. At the time expressed my concerns and to have a few things looked at, again asked for an inspection and qoute. Pick the vehicle up and it wasn't done. Again got the "I'm not a mechanic, I don't know anything about that". At this point I hadthe vehicle for months. Now I have more issues I'm facing. They tried to cover a preexisting issue by putting new tires on the vehicle and not addressing the cause of the tire wear. Notonly that nothing was mentioned. When I take to the sales Manager Corey he was extremely rude and unprofessional - sternly yelling atme on the phone for 10 minutes, wouldn't listen, cutting me off etc. Then tried to diagnose the car himself and told me what was needed - someone who responded with "I am not a mechanic, Iknow nothing about that". Then fed me BS excuses which was proven wrong information. Now completely ignored by sales and the shop at Sell's.

Wow! They gave me faith in humanity again! Their customer service was great and low-stress. They…read moreshould offer customer service training to all other dealerships in town. I had an engine light come on 29 days into my 30-day warranty provided by Sells Auto. They fixed it with no questions and gave me a car to use while they worked on mine. I didn't even have to beg for a car like they make you do at the big dealerships. I know where I am going for my next car purchase. Thank you Sell's Auto!