Phenomenal experience at Gene's. First time here and Justin was just the best: funny, cool, honest,…read moreand efficient. I hadn't really found a garage yet after my warranty expired and I sure wasn't taken my Camry to Larry Miller. I needed a routine inspection just to make sure everything on my car was running soundly - I've had surprises before and have made an effort to be more pro-active about preventive maintenance. Scheduling was simple, I dropped the car off at 8:00am and picked it up around 3:30 in the afternoon. Justin was great about letting me know what needed to be done (really nothing except routine maintenance) and was good at explaining everything to a very auto-illiterate customer like myself. It's very reassuring to know we've found such a great place so close to home to take our car for as long as we'll be in Albuquerque. If you work at UNM (particularly North Campus area), Gene's is close enough that, for anything minor, you can drop off and walk to work then pick up in the afternoon.

Gene's is not about speed, or keeping long hours just to be available to the public. They are an…read moreold fashioned shop. They work a good hard week but take their weekend just like everyone should. They do good work, checking over the enitre car, making sure they are being comprehensive. If you want your problem fixed fast for as little money as possible, go to a franchise somewhere. If you want your car looked after and problems avoided through maintenance, go to Gene's.

Great shop with a knowledgable, likable staff. They will diagnose your problem and give you options…read morefor repair, with no surprises. I've had 2 jobs done there thus far and will be back for future needs. Nice having a good wrench in the neighborhood.

Great service, friendly staff, and quality work. I'm in the military and on a road trip from Nevada…read moreto my new duty station in Florida. My truck began leaking coolant from the water pump. With more than 1500 miles left to go and no way to fix the problem myself, with all my tools packed up and shipped out before hand, I was stranded. I found the shop's number online and they got my truck in that very day and had me back on the road inside of 3 hrs. 1000 miles later and not a drop of coolant lost. Great job... I can't thank them enough for all their help.

These guys replaced my standard transmission on my fiat 500. I called about 10 car repair places…read more(aside from the dealerships) and they were the only ones that would service it. Within a day they found a rebuilt transmission and had my car ready within a week. They're good guys, professional and honest. It was a great find and I completely recommend them.

do not come here unless you want to get your vehicle back with an odd smell and stains on the…read morebackseat

I'm pretty happy with my service on my 525i. The staff are very knowledgeable and courteous. The…read moreowner, Mickey, is a bit difficult to talk to but I think that's just his personality. Speaking with him was a little like pulling teeth. He was very straightforward and I appreciated that. He wasn't trying to BS me. Overall, I'll definitely be going back for future service on my car and I highly recommend them to anyone who has an foreign vehicle that needs work!

I was referred to Jim's Fine Car Service, and Micky was so helpful and scanned my car to find out…read morewhat was going on with some fault codes. Turns out it was just a low battery causing the electronics to not get signals. Mickey was straight forward and honest and didn't try to sell me anything. He's the kind of "old school" mechanic or shop owner that is just real with you. He's super busy and I could see he juggles a lot of stuff. But I was patient, and appreciative of his time once he could get to me and when he did, I felt like I was talking to a friend, and someone who wasn't going to BS me. I wish there were more shops like Jim's, and in fact, Mickey is also going to help me find a good shop by my home, as I live in CA. Who goes out of their way to do that these days, nobody I know except for Mickey now! Thanks a million!

I recently had to have a lot of major repair work to my vehicle. Dearholt has taken care of me and…read moremy vehicle since I drove it off the dealer's lot brand new 8 years ago. I've never taken it to the dealer when I needed any maintenance and repair. Dearholt did some research on my behalf and found out my defective high speed fuel pump was part of a national recall, and that the dealer was supposed to fix/repair it as such. The Dealer refused to fix the problem, but Dearholt fixed it and made it affordable for me. I wouldn't ever go anywhere else!

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

WWA managed to fix our older Volvo in record time! I was impressed too how they managed to fix our…read moreautomatic window at a cost considerably less than the dealership. They also have been a Lori for me in quick when our other vehicle needed maintenance.

I don't know I think 67 galaxy 500 delivered to worldwide automotive after being there for several…read moreweeks I am quired to see what was being done about it it had been even in the shop yet then they finally got in the shop and they did some brake work and then they did some work on the gas tank I came to check on the vehicle and was told that after going and picking up the vehicle I was driving home and realized it had no brake systems that was the most major repair that was done on the vehicle a call back to let them be aware that the brakes were not working and was told to have the vehicle call back to the shop I did that my expense for something that should've been right whenever I picked it up I ask about the review mirror on the car which they charged me 100 bucks for they can find a new one so use one that still falls every time you try to move it to the break systems were too tight so I had to have another mechanic come to my house to loosen the brake systems so that I could drive there so I could drive the vehicle today I realize that I have a leak in my gas tank which they repaired with a lining they were paired with the lining of the gaskets that are used or not proper for the vehicle so I have not only paid them over $4000 I have had to hire another mechanic to fix what I've already paid for so I would suggest that if you decide to use this company that you need to do more research so that you're not you don't have to encounter the expenses of that

Could not ask for better quick service. Awesome job, fair price, awesome young man! Bueno.read more

they only have a 30 day warranty and they refuse to fix my exhaust bracket that broke only a couple…read moreof months after purchasing from them and almost every weld is breaking and leaking exhaust fumes from front to back. welds don't look anything like what they have posted on their website. no pipes were bent to make turns instead they welded corners and i am convinced they used scraps to make my exhaust considering how many unnecessary welds there are.

I've had been having trouble finding a reliable mechanic for over 8 months, knowing that I had at…read moreleast one engine oil leak, how bad I had no clue, but then I started to lose a quart of oil every week, so I knew something was wrong. I knew there was quite a bit wrong with my high mileage 2001 Pontiac Grand Am, but one step at a time with priorities. I love my car and have had it for 15 years now and don't plan for it to slow down any time soon. I came across their name under Overall Services Inc. in the North Valley of Albuquerque. One of the mechanics thought I was looking for a different shop down the road when I mentioned their name, because apparently, he only knew it as Wayne's Automotive Inc. I somehow came across their page with their number, probably using google, they had good ratings, gave them a call. Lisa answered the phone and she was delightful to talk to. She actually listened to what you were concerned about instead of the million other things she could have done, but she didn't. We talked, set up an appt. for Friday at 8:30 in the morning. When I met Lisa, the first thing I thought from not listening to her, but watching her actions. You could tell she was a busy person. Still, she treated me with the upmost respect and courtesy AND she actually listened to everything I had to say. I gave her a sheet of paper listing all the concerns that I had with my car and the parts that I had bought prior to showing up to their shop. She made copies of the sheet right away and gave it to the mechanics. The mechanics looked it over. They started to work on my car on Monday morning. It took them one day to make an estimate and I brought it back the next day, Tuesday. The car ended up having 3 oil leaks and not only did they install my oil pan gasket that I brought, they did a complete oil change with the oil filter, oil drain plug, and 5 quarts of high mile oil that I had bought. They added the Prolong engine treatment into my engine like I asked. They installed a new thermostat that I had. Put back on a plastic "Engine under cover" shield with two bolts. Figured the manufacturer put it there for a reason. They flushed my radiator with Dex coolant that I provided. With all that said, they did not charge me a Single PENNY for any of the parts that I brought and listened to my concerns and did exactly as I asked. Which should always be the case, but unfortunately these days it's hard to find. The only unexpected charges were the timing cover gasket set and extra labor hours for the oil leaks. But you want quality repair, right? Well you got to pay for that specialty. Not only did they do everything I asked, they went above and beyond. Let me explain why. For 1., I had an air filter in the trunk of my car, I was going to replace it sooner than later. Only takes 4 minutes. But they put it in for me with no charge. Not only did they replace my air filter. The day before I had to bring the car back to the shop, I accidently broke my driver's side mirror, which was actually just replaced like 2-3 months ago because my sister smashed my original one with a truck door. I had no expectations of them fixing it. I figured me and my dad could smash it out with a drill and a few bolts and nuts. Nope not needed. It was done, again, with no charge. My mirror was fixed! Expect some time for your vehicle to get settled into the shop and diagnosed or looked at and then for them to finally start working on your car. My intuition tells me that they are not trying to blow anyone off, if they ever give off that vibe, they are FOR 1. A very Busy Shop and it does take some time for them to figure out what's going on exactly. They don't want to give you bad information, so you have to wait longer. Lisa also goes out of her way to call multiple places trying to find the lowest price on parts you don't provide yourself. For instance, an issue that you weren't aware of and needs to be addressed. AND 2. Since they are a very busy shop, that most likely means they are good at what they do and get a lot of business, so if you want that same treatment, you have to wait in line, and Pay Mechanics for their specialty. Building a relationship with your car is important, you know what has and has not been done with it. I will be going to them for jobs that you have to have a mechanic to take care of from now on. Again, Highly Recommended. Yay! My engine got some loving, tender care and no more leaks! Hopefully, I prevented bigger expenses and extended the life of my engine! I think I'm only going to start using synthetic engine oil from now on and eventually pay for higher quality gas after a fuel system cleaning because it's an older car. Thank you, Wayne's Automotive Inc.!

I left my car here a couple of months ago I thought they had did a great job but truthfully they…read moremessed up my Damm car so sad that I had to take my car to another place to get it repaired and I would never bring them business or anything to this place make sure you check your car out i had to pay another 1500 to get it fixed im so hurt with these ppl I cannot believe this shiit but they will get karma rated 0