We were so thrilled to end our June 2020 Europe trip at this hotel, however, Covid had other plans. We were given a credit voucher for our paid deposit that was valid 1 year. One year later, the travel restrictions were still in place (France only removed the state of emergency in August 2021) - the hotel will no longer honour the 323 euros of ours they've held on to nor will they refund it. Yes, we understand it is several years later but this is our first opportunity post-pandemic to travel internationally. I would be wary of the customer service at this hotel as it really costs very little to honour the deposit of a guest who wants to come back and spend more money. read more