Called and they confirmed they could fix my phone (Pixel 8 Pink line recall), the price and the…read moreestimated time it would take. Once I arrived everything was as they originally quoted. Staff were very helpful and professional. Great service!

Telus Plaza is just okay. It's not really a location that's worth going out of your way to stop at,…read morebut it is worth dropping in if you're in the area. There's a food court with lots of seating and lots of fast food places to choose from. There's a washroom, and a few small retail stores. There's even a flower shop!

The service was great, especially the manager Amardeep Bhamrah she is very kind and such good help!!read more

If you are in the mood for a good deal and have some time to find what you're looking for this is…read morethe store for you. You may not find what you need on your first or second visit but just wait the perfect deal is bound to show up! With lots of parking and the benefits of all the departments under one roof you can't go wrong. It's one stop shopping. You may not find what you were looking for but you will find something you "need" to take home today!

There's a lot of product to find lots of music and movies and to have it immediate instead of…read morehaving to wait to have it shipped when shopping online so it's convenient but you are likely going to pay more for it. The reason for my high rating is that I went to find a few limited vinyl and I wasn't sure where to look. I approached one of the staff and he was helpful to direct me to exactly the records I was looking for. The one they didn't have, they took down my number and then called me a few days later to let me know they were in and they were putting it on hold for me. I went in a day later and the sales associate had it readily available. Even though the prices were higher, they did have a flyer with coupons and I was able to save about $30 off so that was great. Definitely impressed with the good service I had!

When it was announced that Sunrise Records would be taking over many of HMV's old locations I was…read morewondering how Sunrise would be able to make a go of things if a big company like HMV couldn't. Well, if Sunrise continues to charge the prices they are now, they'll be out of business soon too. All this stock is much cheaper on Amazon. To give you an idea of the price differential, The Beatles 1967-1970 BLUE 2LP set is $79.99 at Sunrise. It's $32.99 on Amazon. And, yes, I mean the Canadian Amazon. Sunrise have a deal now where if you buy a T-Shirt you get $5 off a record. So if you buy 9 T-Shirts the price will be on par with Amazon for this Beatles record. As their names indicates, they specialize in vinyl and they have a lot of it. They've even got a small stock of 7 inch records, some of which are Record Store Day titles. Actually, some of their LPs are RSD titles too. (None of the cool ones though.) They have a large stock of CDs as well. Not as many as HMV did. The CDs cost a lot of money too. They have some at discounted prices such as 2 for $10 or 2 for $20 but those seem to be few and far between. For the most part, the CDs average between $15 - $25. There is a section at the front of the store for discounted CDs starting at $6. Their second floor is filled with DVDs and Blu-Rays. Both of those formats are breathing their last breath right now as Netflix continues to twist the knife in their hearts. Blu-Rays are around $7.99-ish. Unless it's Avengers part 6 or Return of the Son of Batman's Daughter or something like that then you're looking at around $30. This store has a large stock of board games which judging from their recent press release seems to be what they're counting on to set them apart from other big box retailers and keep them in business. ??? They cost from $30 - $90. Ish. Sunrise reminds me a bit of Urban Outfitters and not just because they're both radically overpriced. Sunrise also have those cheap, gaudy portable record players which sound like flies in a tin can that they sell to hipsters for $150. Crazy. The staff are friendly and greet you at the front door - Wal-Mart style. They don't stick your bags with happy faces though.

The latest Japanese novelty store to open in WEM, there is a wide variety of toys, stationary,…read morehousewares, electronics, and more. Prices range from $3-$5, with some higher priced items in the $10-$20 range. It's fun to simply browse, but there are a lot of useful things here.

A nice variety of products, most of which are excellent quality for money. Their electronics have…read morenot proved great for me, but others I know have had better expirences so I might have just had some poor luck. My main complaint about this location is it is small and very cramped. If the store is busy you can't help bumping in to people, and there is only room for two people to queue for the register before they start blocking the isles. If you like your personal space, you might be very uncomfortable in there. But otherwise, an very nice place to shop.

My go to spot here slways has King Palm in stock. Awesone! Grabbed King Palm packs and minis, burns…read moreslow and even, no tobacco. Friendly people too!

I live on the north side so don't visit often and this is not my choice of LGS…read more But over the holidays my family was visiting and Taps was close to other errands so we thought it would be good to check out. They have a great selection of games: trading cards, board games, and paintables. And gaming accessories. Building is not wheelchair accessible. The gaming area is upstairs and the sales floor is cramped. I found the customer service to be just.. not helpful? They weren't rude but they certainly under explained every step of the process. I have shopped here twice and and the same odd customer service experience both times. On one visit, I traded one 1 Magic the Gathering card for in-store credit and was asked if I had done an online trade-in order. Their website does not mention that trade-ins should be done online prior to visiting the store so while at the store, I placed an online trade-in via their website and traded in the 1 card. The associate took the card to the back to the card appraiser. The appraiser came back out a few minutes later with another card for another customer and gave the associate at the till the thumbs up on my trade-in. I had requested an in-store credit, so was expecting a gift card or something physical to represent that. So the associate and the till and I just stared at each other for the most awkward 20 seconds of my life until I asked how I get my in-store credit and he finally explained to me that the credit goes onto my email on file. Ah! Thank you for telling me! A few days later I receive an email asking about my trade-in because my sell list didn't match their records. It was cleared up no problem with a few emails back and forth, but makes for another awkward customer service experience. I have placed 2 online orders, both with errors. The first was a couple dollars difference and the second was less than one dollar difference. Not a huge deal but annoying since I didn't notice until I was home. I will double check any future orders while in store.

I had a really great experience as a player sort of new to MTG and making their own decks. There…read moreare very friendly and helpful staff that helped me figure some things out. The card value also seems great, I bought a "heavily played" card for a heavily played price and I almost feel bad, because the condition of the card seems way better than heavily played. It's just fun to hang out there for a bit as well!

Blackbyrd continues to be the best recordstore in Edmonton. They always have the new releases in…read moreon release day, and their used selection always allows for some time spent hunting for treasures. The staff is super helpful and will provide recommendations based on your purchases and questions. Blackbyrd's prices are much better then other stores in Edmonton for the same items (believe me, I comparison shop all the time). If on Whyte and looking for something new to put on your turntable, drop in to Blackbyrd and take a look around - you're bound to find something great.

Whenever I go to this store, yes there is a variety of music in all genres.. lots of great prices…read more. my only complaint is the man-bun wearing staff member that served me made and me feel like I shouldn't be in the store, by correcting me on my pronunciation of a band name and over educating me on my "lifestyle" music.. Not to mention the time I went there on a Sunday and the guy was hung over and disinterested in actually being there. My daughter and I were discussing how there is a snobby air whenever we walk in.. sorry I don't have a man bun, and pronounce things the way he does, excuse me all to heck. If you don't mind feeling like a foreigner, getting corrected on your pronunciation and getting lectured on your taste.. do go here. Just take it with a grain of salt.. he does have a man-bun, so he's allowed to be patronizing and a lil rude.