I stopped by Solesbee Collision because the underbelly panel on my car had torn loose and was…read morescraping the ground as I pulled into the lot. Zachary at the front desk noticed it immediately as I drove in, which I appreciated because it meant I didn't have to try to explain the issue. He explained that the underbody shield sometimes attaches to the bumper and that if the mounting points are damaged, the bumper can occasionally need replacement. He gave me rough estimates - around $330 if it was just the underbelly piece, and roughly $2,000 combined if the bumper also needed replacement. I appreciated the transparency about the potential range of outcomes. Even though they didn't have the replacement part in stock, Zachary checked with the technicians in the back and had someone come take a look. They ended up patching the panel so it would stop scraping and be safe to drive, and they did the quick fix at no charge. Overall it was a helpful experience. They took a moment to help me out even though it wasn't a full repair job that day, and the staff was straightforward about what the possible repairs might involve.

They are the best! From beginning to end, their service is friendly, top notch and professional…read more Family owned and run. They make sure that every aspect is fair. They did an awesome job on my bumper. I highly recommend !

I read another review and I agree that I also wish I could give this business more than five stars…read more We were so impressed with every interaction with the owner and staff. I reversed my bmw into the top of our garage door and was feeling stupid for doing it. The owner was really kind and reassured me it happens a lot.(true or not I do appreciate him making me feel better!). The pricing was really fair. They ordered the necessary part and scheduled the work promptly. They had us in and out same day and the car looks like new again. They even detailed our car before we picked it up! Rarely do you find this level of customer service anymore and we will be back for any future needs (hopefully never for the same thing!).

This place is truly amazing. It was like a time warp when it comes to customer service I couldn't…read morebelieve how friendly and fast they were. You drop your car off on time, they start on time and they give it back on time. They shake your hand and thank you for doing business with them and they detail your car for free! When I was leaving, I honestly felt like I was robbing them. Amazing experience and we will never use anyone else.

71 c/20 custom camper- They (Renell and Chris) knew exactly…read morewhat to do! Trusted and real easy to work with.... No need to go anywhere else! Rare to find skill, quality and timely in 1place!

Highly recommend.They did an excellent job repairing my truck…read more The price was fair and the customer service was excellent.

Excellent work and great customer service! They fixed my truck and it looks like new. Paint…read morematched is 100 % ! Very impressive and I would recommend them to anyone who has a vehicle damaged.

I brought my van in after being quoted for paint work and rust removal. Without contacting me or…read moregetting my approval, they did not remove all of the rust and instead sprayed Rhino lining on the roof rather than painting it as I had been quoted. Within a few months the rhino lining was already developing small cracks. When I later posted a review about my experience, Fox Auto Body responded to my review by claiming online that I had approved the work. I unequivocally did not. When I contacted them and vehemently challenged that statement, they subsequently appeared to back off that claim, telling me that they would delete their response. I then asked about a refund because the work performed did not match what I had been quoted for. I was told they could not offer a refund because of my review and my email response to them. Well, yeah, when you lie about what happened, I am going to call you out for it. To give that as a reason for refusing a refund seems both odd and unethical, but I digress. Their justification for the changes was that this was a more "cost-efficient" approach. A euphemism for cutting corners. Moreover, that approach was taken without discussing it with me first or obtaining my approval. I challenge them to present any evidence that I approved these changes. They will not, and cannot, because I never did. From my perspective, the issues are straightforward: the quoted rust removal was not fully completed, the roof was Rhino-lined instead of being painted as quoted, and these changes were made without my authorization. Again, their initial public claim that I had approved the change was later withdrawn. This demonstrates, in my view, not only that I was dealing with a company willing to shamelessly cut corners to maximize profit, but also one that appears willing to say whatever is necessary to avoid accountability when challenged. What will their response be this time, I wonder? Based on my experience, I would highly recommend using another body shop.

The work is always impressive. They listen to your concerns and work with your time and budget…read moreneeds. Clean location, friendly, professional.

Meg was kind and graceous and the techs were able to quickly resolve my issue with no hassle. Very…read morethankful to the folks at the Sandpoint/Ponderay location

My family has unfortunately needed car repairs done 3 times here and they have done nice work each…read moretime! My son's car took some difficulty getting it to match and nothing that was their fault but they made it happen with only the slightest delay !

They drop the ball. I had a quote done by them. They said they would be back in contact with me…read morewhen they had parts. No call back after three months. I called back. They said they would have their rep call me back. No call back. This is a couple guy operation. I hear people talk good about them. Not my experience. Hope the best for them.

Carey's was accurate and fast! They got me in, in 2 business days, and got my job done before 10…read morea.m. that morning. And they came in on budget. Not my first experience, and this one is just like rest, EXCELLENT! M

From the owner: Automotive collision repair. Careys Auto body was started in 1984, Since then Carey and his crew…read morehave had thousands of satisfied Customers.