When you visit Rogers, you might be looking for a new plan, an upgrade etc. You might also be coming because you are experiencing difficulties with a product. I purchased a new phone on eBay few weeks ago and I had major problems to get it working properly. Despite several visits to the store, the two persons working there made me feel welcomed everytime. My level of frustration and anxiety was to the roof. They were knowledgeable, patient, calm and friendly. Exactly what I needed. I strongly recommend this store. read more