ive been using this company for my tiny house rental company, I've got mulitple properties ran by…read moremultiple local management teams, Chicago central and Serena are the best in the game! I'm a 23 year veteran landlord developer and investor, I know good when I see it. I 100% give my stamp of approval! amazing responsiveness, market knowledge and overall friendly and to the point!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

Natalia at GC Realty and Development is great! Whenever I have an issue or concerns regarding my…read moreunit, she responds expeditiously with a wonderful attitude. Natalia is always responsive and makes sure whatever my problem was has been resolved. She's the best! Also very patient. Thank you, Natalia!

I don't recommend- I've had nothing but NUMEROUS issues with my house after moving in. My windows…read morecurrently leak and pour water every time it rains (had to literally run around during tornado warnings with towels to try to secure the windows) and just got a message today from the company saying this was a problem from before they took over and they closed the work order. In my window sills there is literal growing mold because of the water that comes in, yet they're not interested in fixing it. Now I'll be contacting the code department to serve that the windows are not up to code and demand they get replaced. & did I mention they know I'm 3 days out from giving birth.. and the first time I contacted them about the windows was June 24, it's now Sept 11th- what a head ache. I believe they stage houses to look nice before you rent, then you move in and realize all of the problems you're about to endure. Also here is texts from there maintenance guys that even agreed the windows need replaced and are irreparable.

Fantastic management company!…read more The owner, Boris, is a very knowledgeable and courteous person. Any problems that arise Boris & his crew are always there with open hands and a smile on their face. Highly recommended! This is what a management company should looks like, keep up the good work!

Boris and his team go above and beyond for their customers! He provides excellent management for…read moreour condo building and I have utilized his team for a few projects in my unit. He is prompt, responsive, competitively priced, and stands behind his work. It has been a pleasure working with Property Synergy!

RentGreat is an absolutely incredible management company. We live in a beautiful 3 bedroom in Buena…read morePark and have absolutely no complaints about management. When Spaces was giving us a hard time with our application for the apartment, Jack worked with us to come to a completely reasonable agreements hat satisfied us both. We absolutely love living here. When we first moved in everything was in great condition and probably the best cleaning I've ever seen done by a landlord. Usually I find I have to go back and clean before I feel comfortable unpacking but we just settled right in. We did have some issues with odor with the carpeting as the previous tenants had undisclosed cats but RentGreat immediately came and fixed any requests we had the next day. Tom our maintenance guy is wonderful. He's incredibly accommodating and gets things fixed right away. He even takes off his shoes when he comes in to fix things which is awesome because in my last apartment maintenance destroyed my white rug only two days after I moved in with muddy shoes. In the first few days we moved in we were not fully unpacked and were shifting things around while he was in unit making repairs, and he offered me help. Overall they've went above and beyond for us so far and are truly the bomb-diggity.com of landlording. We're looking forward to living with them for many years.

Let me start by saying, I would never recommend doing any sort of business with the RentGreat…read moreAgency to my worst enemy. Unfortunately, I didn't have a choice as the building I was renting was purchased by a new owner who had Rent Great managing their properties during the end of my lease. As an educated and certified young professional working in forensics, this Company was screaming red flags from the second that they began communicating with me. Their website contained a page with staff names and the pictures of all the staff were pictures of babies. Nearly every email that was sent to me contained grammatical or spelling errors which I found extremely odd considering they claim to be an "accredited business."  I immediately felt like I was doing business with a bunch of uneducated children.  Before even asking me what I would be doing once my lease ended, they sent me multiple emails with move out instructions. I found it weird that this was the first communication I was receiving from them as the new owner. It took a turn for the worst when one day the power and heat in the building's stairwell, that the owners are required to provide per the terms of the lease, were not operating. This was the second time that this had happened in under two months. I emailed the new owners as soon as I noticed the outage as I feared that we would not have hot water nor heat for another 30 degree night. I also left a voicemail and submitted a maintenance request but heard nothing until the following morning. I received an email stating "you should certainly contact your former landlord and the former owners to ask why they have had this shut off even after we Transferred this service to our name. They are the ones who stuff of the power not us." Please notice the lack of professionalism,accountability, spelling errors, and grammar in this email. Given that they were new owners, I was confused why I or the previous owner would be responsible for finding a resolution. So, I called COMED and they informed me that the current management of the new owners had to contact them in order for services to resume. I informed the COMED agent that I was told by the new owners that I or the previous owner had to figure it out. The agent advised me to call the city to report the management agency. After the call, I emailed RentGreat expressing my frustration with not only the situation but the unprofessional manner that they were handling this. They quickly replied with the email attached stating that the situation was all my fault since I had called COMED reporting and outage, that I made the right decision to move out and that I was a nasty person. I was extremely taken back by the response considering this was coming from an "A+ Rated" Business on the BBB which they loved to share. It began to feel more like a threat and personal attack to ensure that I move out as soon as possible. I shared the email with my friends and family, and they were all stunned. Out of extreme frustration, a relative angrily called and confronted the individual that was sending the aggressive emails. Shortly after this call, I got an email informing me that they had received a "threatening and violent call" that they recorded and allegedly reported to the police. RentGreat "demanded that I cooperate with the police investigation regarding this matter." Before I finished reading the email, I received a phone call from a man named Jack at RentGreat who threatened that I cooperate with their police investigation and hung up before I could even speak. Minutes after the call ended, they sent me an email with a picture of my relative stating "They are assigning a detective from the criminal division to assist in this investigation" because their cowardly employee was seeking medical assistance for severe emotional distress signing the email "Sincerely, jk ." I couldn't help but laugh that their employee could hide behind a screen sending such unprofessional, malicious emails, but couldn't take it when it was given right back to her. If this employee is reading this, I recommend getting a real education and learning how to work in the field of business where you provide professional services to customers. I would also recommend growing some thicker skin if you're going to hide behind your screen firing off such vicious and hateful emails to individuals that are doing business with you.   If readers get anything from this review, I hope it is to NEVER do business with RentGreat. If you do, make sure you keep all the receipts of the comical yet unprofessional emails they will send you! It was comforting knowing that several other tenants in my building shared similar horrendous experiences with this company. Thanks RentGreat, you were so far from great! I look forward to never doing business with unprofessional, uneducated individuals like you ever again .

This review is well overdue, considering Lofty has been our property management for the past 4…read moreyears. We have had the most challenging property issues, ranging from dealing with tenants, property damage, city/ village regulations- you name it! Lofty has always come through and been there to help fix anything with diligence, and personalized attention. Tracy Collins (who is a rockstar by the way!) and Jason Williams are super responsive not to mention creative and resilient and I can't thank this team enough! Open to feedback, innumerable calls and texts even through weekends, with a client first approach, that is highly recommended.

I've bought and sold properties with Anthony . Great experience all around. He's very reliable…read moreand responds quickly which I really wanted in this market . I've recommended lofty to both friends and family

I moved out of my South Loop condo on October 13, 2022. It is February 2024 as I write this, and I…read morestill get calls, patched to my cell phone, from people trying to get buzzed into the building. Apparently, 16 months after I escaped the building in a mad dash to avoid getting hammered with a five figure roof and service elevator repair special assessment that had been rumored to be on the way for many months, my name and number are still in the intercom register and I can freely let people into the building's lobby, where all the tenants' UPS/FedEx/Amazon deliveries are just haphazardly strewn about in the mail room. The mail room has camera surveillance, but given the number of people in that building who used to complain about stolen packages, they either don't work or (more likely) the maintenance guy is too busy looking at his phone in the basement to ever check. Life hasn't been perfect since I left that building, and house ownership has its own challenges, but I will never miss being at the mercy of an association management company whose inattention to details like these is perhaps the only thing that stacks higher than the number of dollar bills needed to fix that neglected roof and elevator. I spent 3 months at war with a renter neighbor who destroyed property and played deafenly loud house music every night from 1-4 a.m. Did it matter to TMS? No, not until they learned that the people who owned the unit hadn't disclosed the presence of the renter and she could collect a $500 fine for that. (I only know about this because the entire building was accidentally copied on the email where they demanded the fine be paid.) The third floor had a massive, I mean massive, pantry moth problem that persisted across years of complaints. I finally just resorted to putting a trap outside my unit door, which was extremely off-putting to come home to but caught hundreds of them (literally hundreds!) every few weeks until I had to replace the trap and catch hundreds more. I sent photos and asked what in the world the maintenance guy was doing instead of cleaning the place, and I didn't even get a response until I let slip that a large block of unit owners were considering a bulk sale of their units and things like this were creating issues with saleability, and TMS wanted in on the gossip. The bugs were still all over the hallway walls as I moved out. I wonder, if like my phone number, they're still there today. If I had no scruples I could just buzz myself in and find out! These issues were legion during the decade-plus I lived in the building and they "managed" it. All the while, our monthly association fees continually trended upward -- I was paying roughly $220 when I moved in in 2005 and roughly $650 when I moved out -- and all the while, despite worsening service and lazy moves like dumping packages in the mail room instead of having them delivered to units like they used to be, the building's financial reserves were always hanging by a thread anyway. Prayers up to those holding the hot potato when that special assessment comes/came due. Unless you were part of the block of people who voted against selling the whole building, in which case pass me a mug of your tears and watch me drink it. I'd left a scathing review of TMS back in 2013, following the neighbor incident and a subsequent water leakage problem, among other details I've mercifully paved over in my memory, but I decided to delete it just in case TMS punishes tenants with even worse service in exchange for speaking freely. In between posting and deletion, I received a message from someone who wanted some more details because their building was considering TMS for its management. I didn't see that message until years later and I'm sorry I missed it. This, following yet another reminder that countless people across the Chicagoland area can still waltz into a building they no longer live in via the intercom system -- and probably could while I was living there, complaining as part of the choir about packages going missing -- is my make-good on that. I'm free of that building and free of Tairre Management, and if your building is contemplating bringing them in, I urge you to choose freedom as well.

terrible management service. they have done absolutely nothing for our buildings besides raise our…read moremonthly costs. their maintenance person they hired "missed" a 40,000 dollar water leak but they have plenty of money to hire a lawyer to come scare people to vote for a special assessment. if anyone sees this and they plan on moving into a building that this company manages, RUN! Run and do not look back your pocket book and nerves will thank you.

Julie McKenzie is, by far, the best property manager I have ever worked with. While living in the…read morecity, our building had a property manager that was remote and unresponsive to the association and the owners. We moved to a new townhouse in Park Ridge and was given an even worse property manager by the builder. Phone calls and emails were neglected for days. The basic needs of a new association, establishing a rules and regulations committee, doing a reserve study etc. we're completely ignored by our first management company. It is accurate to state that Julie picked our floundering association up by the seat of our britches and gently guided us in the direction we needed to be going. Julie is a very energetic and engaged property manager. As previously stated, it would be difficult (in my opinion impossible) to find someone better. It is her management company, she takes pride in doing the job, and she personally attends the association meetings. There appears to be confusion on the part of a poster as to the duties of a property manager. A property manager handles the day to day operation of the association, compiles financial data, and assists the association board with the selection of vendors to service the association. It is the decision of the association board as to who is hired to actually do the work. The advice of the manager is generally solicited, since he or she will have broader knowledge of the vendors in a particular area, but the final decision as to who is hired rests with the board. And so it was with the decision to hire a company to install a much needed sprinkler system on our property. The company that installed our sprinkler system did a terrific job. Our property has many individual areas that require irrigation, over thirty separate zones. These zones are controlled by a low voltage electrical system, and in certain areas on the property, a small junction box is placed to hold the wiring. I have one in front of my townhome. Other owners do too. The offending 'large plastic box' the angry poster referred to is 11" by 17". It is flush to the ground, and blends in perfectly, as it is the same color as the grass. You cannot even see it unless you are practically on top of it. It is most certainly not 'obnoxious' and instead of 'lowering our property values' this irrigation system is certain to raise our property values. And it should be noted, that a majority of the homeowners, 75% I believe, voted to have the irrigation system installed, and we have not regretted making that decision.

Julie Mckenzie is the worst priperty manager in Illinois. Very dishonest and corrupt. In a recent…read moreparking project we have 108 assigned parku g spaces. Only 32 were done and 3 of the 32 were given to a corrupt board member. 75 other owners were excluded frim the project but we basically all paid for it as associatuon funds were used.

Tom is amazing. He often checks out a problem personally before calling in a repair service…read more Our previous management company NEVER came near the building. Tom is here almost every day during the week. Alex Gekas Chicago, IL

Not sure what the end goal here is with this guy. We have radiant heat and there have been banging…read morein our pipes within the walls for over 3 months. Multiple calls and texts from owners asking him to fix it. The company he uses couldn't figure it out, and he doesn't want the "hassle of finding another company," his words. When questioned why it's taken 3 months to figure out a problem, he then resigned stating the building takes too much of his time. Also, he doesn't seem concerned with the safety of the unit owners. One owner who is a hoarder and other unit owners have complained about the smell and piles of stuff outside his door also leaves pornographic magazines outside his door. There is a camera facing that door but the cameras haven't been fixed in months. Unit owners have asked numerous times to fix the cameras. Again, his response is very nonchalant. Make sure if you paid a special assessment, the work that needs to get done actually gets done. He claims his company performs building management, which by the way I believe is just him, but definitely it's not the result. Anything more than a broken washing and drying machine is too much to handle.