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    Roger Ray Heating & Cooling

    4.4 (7 reviews)

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    10 months ago

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    2 years ago

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    3 years ago

    Always answers and follows up. Replaced AC in extremely hot conditions quickly and has worked flawlessly since.

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    6 years ago

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    5 years ago

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    5 years ago

    Fixed the problem in 30 minutes for a fair price when others had no clue and just wanted to sell me a new furnace.

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    6 years ago

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (329 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Charlie’s Heating And Cooling - Mr. Nicor!

    Charlie’s Heating And Cooling

    (2 reviews)

    My landlord found these guys and they came to replace an extremely old ac unit in the townhouse i…read morerent. They were late, that's no issue for me. I work from home, when they got there I had chores in my kitchen I needed to do, clean cabinets, meal prep etc. I asked before my partner left if they needed inside they said no, no more than 15 minutes later they just entered no knocking, kicking my trash pile around creating more work. They commented on my space with me in it. They were mumbling under their breath about my presence in the kitchen near their work site. They complained about each other to each other. They also took numerous smoke breaks. It took them a few hours to work, I was even commenting rudely back. I asked if they could install my Nest Thermostat, the guy again complained about how much he hates these they never work, it as giving a hard time installing with the app, he was fussing at me and telling me to hurry up he was obviously in a rush. It wasn't connecting and instead of figuring it out, he uninstalled it and put back the old one. Well they must have needed to go pretty bad bc they left the water heater gas valve undone and caused a gas leak in my home. I was unsure if the smell of gas after this install was normal, so my Landlord inquired with them, they said they didn't touch anything, but the thing is I was working in the kitchen and watched him take things out in the furnace closet so I saw him which is why I asked. Long sorry short, Nicor came, it was a sizable leak that could have eliminated me and my family over night and exposed my entire grouping of town houses. The value might have been good for my landlord, the ac works fine, just the behavior and carelessness that warrant the lack of stars. That's deadly and dangerous if you're working with HVAC it's important to CHECK YOUR WORK especially with when working around gas lines.

    Charlie came and installed a 3 ton air conditioning unit in our home in Lisle. We couldn't be more…read morepleased with the service that Charlie provided ! Charlie and his crew went above and beyond what we were expecting. His pricing is fair and reasonable and he and his crew did a spectacular job and were very neat and cleaned up afterwords. We would recommend him to everybody that needs air conditioning and heating in their homes! Thank you so much Charlie for all that you have done for us. Great job!!!!

    Roger Ray Heating & Cooling - hvac - Updated May 2026

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