Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

I have lived in fox lake for almost ten years and this company by far has exceeded any other…read morecompany I have used. I received five quotes and there quote was several thousands under local competitors for new ac unit. the installers were so professional and exact in everything they accomplished. they noted the circuit breaker was faulty and went and brought a new one at no charge and installed as safety issue. I would not hesitate giving them a 100 stars if possible.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

My landlord found these guys and they came to replace an extremely old ac unit in the townhouse i…read morerent. They were late, that's no issue for me. I work from home, when they got there I had chores in my kitchen I needed to do, clean cabinets, meal prep etc. I asked before my partner left if they needed inside they said no, no more than 15 minutes later they just entered no knocking, kicking my trash pile around creating more work. They commented on my space with me in it. They were mumbling under their breath about my presence in the kitchen near their work site. They complained about each other to each other. They also took numerous smoke breaks. It took them a few hours to work, I was even commenting rudely back. I asked if they could install my Nest Thermostat, the guy again complained about how much he hates these they never work, it as giving a hard time installing with the app, he was fussing at me and telling me to hurry up he was obviously in a rush. It wasn't connecting and instead of figuring it out, he uninstalled it and put back the old one. Well they must have needed to go pretty bad bc they left the water heater gas valve undone and caused a gas leak in my home. I was unsure if the smell of gas after this install was normal, so my Landlord inquired with them, they said they didn't touch anything, but the thing is I was working in the kitchen and watched him take things out in the furnace closet so I saw him which is why I asked. Long sorry short, Nicor came, it was a sizable leak that could have eliminated me and my family over night and exposed my entire grouping of town houses. The value might have been good for my landlord, the ac works fine, just the behavior and carelessness that warrant the lack of stars. That's deadly and dangerous if you're working with HVAC it's important to CHECK YOUR WORK especially with when working around gas lines.

Charlie came and installed a 3 ton air conditioning unit in our home in Lisle. We couldn't be more…read morepleased with the service that Charlie provided ! Charlie and his crew went above and beyond what we were expecting. His pricing is fair and reasonable and he and his crew did a spectacular job and were very neat and cleaned up afterwords. We would recommend him to everybody that needs air conditioning and heating in their homes! Thank you so much Charlie for all that you have done for us. Great job!!!!

Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

My air conditioning went out on the hottest day of the year (of course!) and I called Roger Ray!…read moreHe was very prompt and solved my problem very quickly! I highly recommend his company!

I do not know what happened to this guy. Roger was my HVAC guy for over 10 years and never had…read moreanything but good things to say. A few years ago, he went MIA. He would set my reg service appt, cancel or just not show up. This happened repeatedly for months. He wouldn't respond to a call or text. I have referred him to both friends and personal clients. But he did same to them. I thought maybe he was dealing with personal issues and gave grace for his lack of professionalism. I had to scramble to get another company and they're fine. But now I am having issue with a unit he installed and i cannot get a simple reply to a text regarding warranty. I have no idea what happened to this guy. I always paid at the time of service in full. His employees were great... But now I am at a loss with warranty issues because he doesn't reply. I've seen the truck occasionally so I know they are still in business. Totally unprofessional and not dependable at all. I don't recommend.

Our icemaker broke in our LG refrigerator. Same-day diagnostic; 4 days later, the new part arrived…read moreand was installed. Asher our technician did a great job! He was on time and quickly figured out what needed to be done, and repaired the icemaker. Could not ask for better service and the price was reasonsble .

A+ all around - scheduled same day to have fridge fixed. Technician was outstanding - very skilled…read moreand professional.

We had a stubbornly clogged kitchen sink. We called ATR and spoke with Theresa. Plumbers Luis and…read moreRyan came to our home within a couple of hours and cleared the issue. They were very reasonable in their charges. Everyone was friendly and efficient. We recommend them very highly!

I contacted ATR Plumbing for a an emergency with a burst pipe in crawlspace. The plumber that…read morecalled me was aloof and unprofessional. Told me turn my main valve off (DUH!!!!) ....and that was it. I said are you going to come out?! He said no I can't, I've got plans with family......and left me hanging. Their receptionist made it sound like this guy was going to help. They're a joke!

Our A/C went out just as the heatwave started. They were able to give us a competitive estimate,…read morehonest information and prompt service! They answered all my questions and got the A/C fixed asap! Would definitely recommend!

From the owner: Save More on Comfort! Honest pricing, expert HVAC service &…read moreinstallation. We help you cut costs—without cutting corners. Free estimates. Quality you can trust