Greg, Andrew and the guys took great care of me and my son (his car). I mean truly exceptional. I…read morehad a mechanic I trusted but these guys were able to see us sooner and treated us more than fairly. I will never go anywhere else in this city. Value, integrity, respect and honesty for the customer. I cannot tell you how much I appreciate these guys and their honesty. Don't waste your time elsewhere. Gentlemen thank you for helping us!

Great service. They replaced the thermostat on my caddy and had no problems. They are very friendly.read more

I want to provide another shout out to Hub Automotive. I finally took my car in for a LOT of…read moreregular maintenance work that i had ignored for ... years (typical stuff like tune up, fluids, belts, spark plugs, etc). After the initial fix, I still had some follow up items because things were not quite perfect with my ride. The Hub saw me right away, got things tweaked perfectly, and now my car drives just like the day I bought it off the acura lot. I really appreciate all of the great and hard work hub automotive does! And they are dog friendly :D.

The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

You're a complete fraud. You clearly have no real knowledge of car repairs -- all you do is take…read morepeople's money and make excuses. First you said the part could be refunded, now you're refusing and changing your story. This is dishonest and unprofessional behavior, and people should be warned about dealing with you.

From the owner: Quick fast reliable service from a licensed mobile mechanic with the best prices on this side of…read morethe mid south. Call or text Sosa (213-361-2644)

This particular Gateway location, on Poplar, is hands down the best place to take your car to…read morehandle tires and general maintenance. They are lovely here - the customer service is phenomenal and they are HONEST to a degree rarely found in this industry. It's always pretty busy, and they don't take appointments - it's always first come, first serve - so I usually try to make it in as early as possible, but I've never had to wait an unreasonable amount of time. I know that if I drop my car off in the morning, they'll have it ready for me by the end of the day. They are never trying to gauge you on price - many times I have come in expecting to replace a tire and they've told me it's unnecessary; instead, I've left with a tire patched and paid nothing. Because they are so wonderful here, my whole family really makes an effort to bring all the business we can to them. I'd rather deal with Gateway than a dealership any day! We stumbled upon them about five years ago and we will continue to bring our cars to them as long as they stay in business.

I visited your Collierville location for a oil change on 7/21/2026 at 12:00 p.m. The guy that…read morewaited on me was rude and unprofessional. He said they was busy and it would be an hour wait but I was willing to wait. He never came back to give me the status. I ask some of the other staff to check and they was not friendly either. I have brought my car to your establishment in the past but it had been a while. He insinuated because I hadn't been to you that I wasn't taking care of my vehicle. All the staff seems to have the worst attitudes and I am not sure if it's racially motivated but I am uncomfortable. There were people that came after me but got their vehicle back before me. I feel I should have been notified of the status Instead I had approximately a 3 1/2 hour wait. I won't be back to that location. I have a 2015 Nissan Altima.

Very Happy about Scott's and Trina's Work ! Dam Good place to have your car fixed or painted at. I…read moreheard they may do custom work soon! Great bang for your buck! Insurance or barely afford to get work done they will work with u! Keep using Westbrook for years to come! That shop Name has more then 100 years history in the Midsouth. Thanks Have a good evening!

I went to get a repair done but they did half the job and charged me twice as much…read more Quoted a different price initially then threatened me he'd sell my car if I did not pay him the amount that he changed without my permission, and he unilaterally increased the price by $700. Charged two labor amounts for the same job and did not even repair the brake warning lights on the dash and ended up telling me that my car needed new ABS sensors. This place is highly unprofessional and my advice is to avoid conducting business with such unprofessional and fraudulent businesses

What an amazing place! They are very professional and always ready to help with a tire leak or…read morerepairs. For an oil change and tire rotation you have to schedule a week ahead typically. It's worth the wait because they service the car with an eye for other things that may not be 100%. Not to sell stuff, but for our safety. Highly recommend just don't take my appointment time! lol

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

This m efing nigga took $1000 from me upfront and in cash and then stopped answering my texts the…read morenext days. When I called him on a different number, he started acting crazy and saying he won't finish the job. Stay away from this scammer. I am filing a police report.

He replaced my spark plugs and ignition coils. Knows how to communicate, quick on the job with fair…read moreprices.

This place is fantastic! The owner opened this shop in 1990. You can bring your own parts, you can…read moreget fast reliable service and best of all they are seriously honest and know their stuff. I had a noise in my Jeep Patriot that started out as a minor annoyance but continued get louder. I had it looked at by three different garages and had estimated from $400 to over $1000 for a variety of solutions to the issue. My problem was the diagnosis was all over the place and there was a real consensus. Then someone suggested giving these guys a try and I'm so glad I did. They took one look and said "your fan belt cover is loose" and fixed it in a matter of minutes. Seriously that was it, and didn't even want to charge me. Wow! So I needed a tune up around that time so I talked to then about it. I got the best price on that service and brought my wife's Miata there for some minor service as well. Bottom line: They do just about everything for your domestic car or truck and do some foreign vehicle work as well. They're fast, honest and professional, what's not to like?

I am pissed!!! Brand new tire install with a new valve stim and the tire is flat before I could…read moreleave town!.