Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

Very helpful manager and staff who got me in and done within 24 hours for a broken strut, sway bar…read moreand new brakes. Great service and fair pricing! Recommend for anyone looking for an honest and reliable mechanic in the Midtown area.

Steve's Tire and Auto recently provided an alignment for my car subcontracted by Caliber Collision…read more Unfortunately, two days after receiving my "aligned" and "ready" vehicle, I nearly had a blowout on the freeway due to faulty service. My friends noticed a flapping sound underneath the car because a piece had not been secured. The Firestone shop in Jackson found my tires were not aligned and were wearing so severely because of this they could have exploded on Interstate 40. I had to pay for a full realignment and two new tires in Jackson, to the tune of $900+. I had only had these tires for 18 months, installed in 2024 at Costco. I have not received any reimbursement from Caliber or from Steve's after this faulty work could have cost my friends and I our lives.

Terrible time, I was traveling and walked in with a bolt sticking out of my three-quarter in…read more diameter and the owner said he didn't have time to fix it at 2:30 in the afternoon. I said that was pretty bad customer service and he said what about all the people I promised ahead of you. I said you should make an exception for someone traveling. They told me I should try another place. My tire went completely flat luckily in a Pep Boys parking lot 1 mile down the road from them, dear Steve, Pep Boys great service. So F you buddy

I was visiting from California, and while driving my senior aunt around in her car the tire warning…read morelight came on. I stopped at Chapman's and asked if someone could put air in the tires. The young man working there graciously put air in all four tires, checked them and made sure the light was off. I have a local mechanic that works on my car, and changes oil at home, and it's really nice to have someone you can trust. I told my aunt that this would be a good place to come to for her car maintenance.

First let me say I trust no one never mind a mechanic. However, after having repairs done. Chapman…read moreis a very trustworthy company! The work was done swiftly and correctly at a reasonable price. Would recommend Thanks David

Nice people, good service , willing to make everything right. Patience and understanding even with…read morea stupid customer like me.

10 out of 10!!! Highly recommend, I took my 2019 GMC Yukon to Birch's they were very knowledgeable…read moreabout my vehicle and multiple issues. Madison and John both updated me every time they found a new problem hated to hear it but was glad to know it was in good hands(lol)...I can tell they value each customer and very professional with services...I will definitely return money while spent:)

If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)

Most honest and thorough repair shop around!!! Have recommended to my boss and others who have had…read morethe best experience with their diesels. Sooo much better than the Ford Dealership. I will continue to recommend them. Nate is one of the most knowledgeable diesel mechanics I know. Saved me thousands of dollars here versus the dealer for better work. My boss had the same.

My man's truck sat for almost a month before they finally decided to throw a ridiculous $9000 quote…read moreat him. Thankfully , a wonderful man named Josh saw that he was being overcharged and taken advantage of and had him back on the road within 48 hours and for less than $1500 . Sad part is that my man has automotive degree , he just didn't tell them that. He shouldn't have had to. Taking advantage of someone who you think has no knowledge, isn't ok. Ever. I can only imagine how a woman would have been treated. Between the severely inflated quote , long wait for the quote and leaving his truck unsecured so pieces of truck bed were stolen , I would never recommend. EVER. I thank you Josh for your integrity and fantastic automotive work . His diesel is back on the road and running like a dream. For things we can't fix ourselves , Josh will be our go to for now on. Shame on you Southern Automotive!

Greg, Andrew and the guys took great care of me and my son (his car). I mean truly exceptional. I…read morehad a mechanic I trusted but these guys were able to see us sooner and treated us more than fairly. I will never go anywhere else in this city. Value, integrity, respect and honesty for the customer. I cannot tell you how much I appreciate these guys and their honesty. Don't waste your time elsewhere. Gentlemen thank you for helping us!

Great service. They replaced the thermostat on my caddy and had no problems. They are very friendly.read more

I am a firm believer that "Customer Service" is everything, especially when I am spending my hard…read moreearned-money. I really would give a little higher rating, but it would only be for the repair work and that's all. I've been a faithful customer for many years. I was referred to Thong's and instructed to only negotiate with Thong himself and never with his wife. So, I would get an outside diagnosis of my vehicles before taking them to Thong's. I would then call Thong and he would give me a price for the labor only, and I would then pick up the parts myself. I would save money because a lot of repair shops add a mark-up or additional profit, when they furnish or buy the parts for you. Also, the labor cost negotiated with Thong was already cheaper than most places in town. Like a lot of other customer reviews, I've read, people including me, have just put up with Mrs. Thong, because the price and work was very good. However, it wears you down after a while and you just get tired of dealing with this lady. She is rude, she tries to charge more than you negotiated with Thong himself, she will try to argue with you at times, she believes she's smarter that most, and never wrong about anything. So, I've finally decided to pay a little more and take my business elsewhere. Thong should really deal with his wife and send her home and get someone else to run the office. I'm quite sure he is beginning to lose business and it will show in time, if it hasn't already affected their business. Unless of course, she's really the boss and doesn't care about business growth. I will never refer anyone to Thong's again, as I have in the past. Mrs. Thong is "BAD" for Business. Mr. A. C. . . ("A Customer Whose Had Enough")

The best mechanic ever.He does quality work and is professional every step of the way.read more