As someone who travels for work quite a bit, I've developed a personal theory: a hotel can have the…read morenicest furniture in the world, but if the people aren't good, the place still feels like an airport waiting room with beds. Thankfully, Hyatt Place Delano completely disproves that theory. I stay here whenever work brings us out this way, and not once have I had a bad experience. If you're looking for a place with comfortable rooms, a solid continental breakfast, a bar, and good food, you can stop scrolling now. A big shoutout to Steven and Savanna, who seem to be the MVPs whenever we stay here. Steven makes a dangerously good whiskey sour and somehow manages to be bartender, storyteller, and morale booster all at the same time. After a long workday, that positive energy goes a long way. Savanna is just as great--whether she's helping at the front desk or behind the bar, she's always friendly, professional, and makes guests feel genuinely welcome. Employees like them are the reason our crew keeps booking the same spot. The rooms are also a win. You've got a comfortable bed plus a couch area where you can decompress, watch TV, and question your life choices after eating too many wings. Speaking of cleanliness--the place is spotless. You can tell the staff takes real pride in keeping everything dialed in. The breakfast never disappoints either. It's exactly what you want before heading out for the day. And if you're hungry later, do yourself a favor and order the wings. They're excellent with buffalo sauce, but the Asian zing flavor deserves its own fan club. Overall, this place earns a solid five stars. From the employees to the cleanliness to the food, they're doing things right. Honestly, I don't see my foreman picking another hotel when we're back next week--and that's perfectly fine with me. Great job to everyone at Hyatt Place Delano. You've officially become the crew's home away from home.

We got in late and were immediately given our room. The property seems new but some things were a…read morelittle beat up. We both liked the softness of the bed but they keep the rooms at cool at 65 and the road noise and trains could possibly keep you up. The staff was very friendly and breakfast was above par for a free Continental breakfast.

We've been IHG member for years now and stayed at Holiday Inn stateside and overseas…read more Staff should check for everything from cleanliness to room safety as priorities but missing smoke detector and not adjusting the portable security locks since the window latch is broken before new customers checking in is not a great hotel service. Breakfast is okay but I wish they're open as advertised not 10-15 mins late. They open late in our last day. Front desk looks great. Renovations finally completed since our last stay in 2021.

It is very dirty, the sheets are stinky with blood, the bathroom is crusted with dirt, I do not…read morerecommend it

We came to Delano for a quick trip to celebrate my great-grandma's 92nd birthday and needed a place…read moreto stay for the night. We didn't have a reservation, but the front desk attendant, Jesse, was very courteous and welcoming and made the check-in easy. Our room was a little dated, but it was clean and comfortable. The bathroom smelled freshly cleaned. There was a strange urine smell near the sink/entry area outside the bathroom, though the bathroom itself smelled spotless. I mentioned it to Edde (I may be spelling her name wrong), and she was incredibly sweet and helpful. She explained that sometimes when a room sits vacant the pipes can cause that smell. She brought a citrus oil cleaner and suggested spraying it in the sink. After running the water and spraying a little, the smell was gone when we returned. I noticed it faintly again in the morning, so it may just be something with the pipes. The room had a mini fridge, microwave, and coffee machine. Linens were clean and we had lots of fluffy pillows. The bed and pillows were a little too soft for my preference, but I still slept fine. The AC works great too. The complimentary breakfast was actually really good for a hotel in this price range. They had scrambled eggs, bacon, home-style potatoes (with salsa), plus fruit cups, soy milk, pastries, cereal, and a waffle maker. There's also complimentary coffee, tea, and fruit available in the lobby. Honestly, for a little over $100 you get a clean place to sleep plus breakfast and snacks, which makes it feel like a really good value. They also have an indoor pool, ice and vending machines, and the location is convenient--there's a Denny's and what looks like a Jack in the Box next door, plus a taco truck across the street. Even though it's right near the overpass, it's surprisingly quiet. Overall, the staff were kind and helpful. I'd definitely recommend it if you're passing through and need a comfortable place to crash.

My Cousin and I recently booked a room at this location, and what a pleasant surprise. Customer…read moreService was excellent. Our room was roomy, clean, and affordable. The continental breakfast was good and the cleanliness was a big plus. Overall, everyone was very kind & friendly. I must give a special shout out to Alma, and Alex You both went above the call of duty making us feel very comfortable away from home.

Cleanest, nicest Motel 6 room I've ever encountered. Nice vinyl seat/table with chair nook is…read moreperfect for dinner with two adults! Pretty sink, tidy shower, very comfortable bed. There's a grassy area with grills near the pool that would be great in the summer. The young gentleman at the counter was friendly and helpful. This location renews my faith in the company. Stay away from the Fresno Blackstone location!!!

Girl at front desk, who is part of management name is Elizabeth, harrased, disrespected, and…read morehumiliated me the day of my check out. She first call my room telling me check out was in an hr. Then she comes and knocks at my door loudly. proceeds to open even after I screamed from the shower I was coming, sstart yelling at me while I was half naked that my time was almost up and I had to check out. She leaves and upon check out, after expressing my dissatisfaction and requesting to speak to her boss, denies me both the ability to sign my check out and the phone number to file a complaint. she said if I wanted then I could Look it up on my phone, but I had to leave or else she would calm the police. on top she withholds my refund, for no reason . This is unacceptable, and this is stealing and false advertisement. I will not allow this humiliation and discrimination go unseen, I filed a companint with Motel 6 and disputed the charge and you guys charged again. If management allows their managers to provide this customer service, they form part of exacerbathing both harassment and discrimination, as theft as well.

Filthy dirty hotel with riches!! After spending ONE night…read morethere I woke up with bug bites on my ankles. Sheets were dirty, mold is in fridge & freezer. I found a mouse in the room. Pools never clean & seems like it's always locked. Long story short my friend is in crutches & yes she was sleeping 30mins over check out time. Both the cleaning lady & the son that works there started trippin off her banging on her door telling her to get the fuck out. They called the cops on us & the son called us some monkey ass sluts.

I booked this place for affordability so I can spend one night with my family before going back…read morehome. Once I got to reception, it smelled like someone just smoked and tried to hide the smell, it was a moldy type of smell. Once I was given the key to my room on the second floor my family and I went to get out bags from the car and went inside. Just looking at the outside of the room it was horrible, the doors were scratched and paint looked cheap, the carpet looked dirty like it stayed in the 90's. Once inside the room I turned on the lights and all of a sudden the light started to flicker like an old florescent light from a scary dark movie, the restroom door did not close correctly nor the lock mechanism worked. The tile on the floor was loose like you take a wrong step and you can hurt yourself. The bedding smelled, stained sheets, stained pillows, outed TV technology, cheap branded flat screens with poor quality picture, furniture looked horrible, dirty and poorly maintained. The room had two mini fridges, the original one and the replacement, management never removed the old fridge from the room and the worst thing is that both had spoiled food in there. My family and I did not bother staying the night, we checked out within the hour upon arrival, I requested to get my money back but the hotel staff (front desk) said that we spent the whole night there when clearly on their security cameras it showed that I checked out. They refused to refund me and now out of $110 USD, if you need to stay in Delano I highly recommend to avoid this place there is nothing nothing American to this place and the pictures on their site is misleading, and another thing that I noticed is that their pool was an out door one and it was poorly maintained and the maids looks like they do other things on that hotel than just room service since I saw one coming down the stairs with a missing shoe and straightening her uniform. DISGUTING PLACE.

COCKROACHES GALORE!…read more If you like sleeping and bathing amongst cockroaches, then this is the hotel for you! We arrived at 7:30pm last night after driving 8+ hours from Zion National Park and were very tired. I called around and this was the best priced hotel ($50) and now we know why. Upon walking into the room, it had a very unique odor. We ignored this, ordered a pizza, watched a movie, then fell asleep. Oh yeah and the sheets had major holes, towels ripped beyond usage, but this we could deal with. Woke up at 12:30am to go to the bathroom...turned on the lights and the place was CRAWLING with cockroaches. All over our toiletries, walls, in the shower, etc. We packed up and went to the front desk to ask for our money back as no matter how inexpensive, nobody should be expected to sleep with a family of cockroaches. The front desk employee, who we assume gave us a fake name (an Indian guy named Herman?) said they have never had this complaint before (yeah right!) and would not give us any reimbursement. He said why didn't you notice them before now? Gee, because they come out only at night when it's dark! AVOID THIS ESTABLISHMENT at all costs! Spend the extra $20 to stay at a nearby hotel who hopefully doesn't have cockroaches. Lisa

this place was horrible. the beds were so hard,the pillows felt like my head was laying on a layer…read moreof rock. well after a good night sleep we rode one of the many roaches over to a little place to eat. that place should be shut down the pool was full of parasites and it was a hundred degrees.

Appreciate the extra care they take and show towards our elderly pups. They've taken care of six of…read moreour dogs over the past 20 yrs.

We love Jerry! He is great with all of our dogs. We rescued 3 dogs from the local animal shelter…read moreand Jerry worked miracles with each of them. If you see the before & after pics of Mr. Bentley, he was in rough shape. Jerry took his time and worked his magic. He is patient and knowledgeable of many different breeds. We have yet to try their boarding services but we would feel comfortable leaving our extended family with Jerry!