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    Chennai express shuttle service

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    6 years ago

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    All Three Shuttle Service

    All Three Shuttle Service

    2.0(51 reviews)
    28.7 mi

    I'm going to give 2 stars because my pickup in Bakersfield was great. I confirmed my round trip…read morepickup the day prior to leaving. Joe the driver called prior to arrival and was great and had no issues and was dropped off in Santa Clarita for a medical procedure. My pickup the following day did not go well. I guess you should say I was GHOSTED and never received a call after multiple calls and text. I waited 2 HOURS and ended up paying for an Uber to drive me back to Bakersfield. The only reason why I killed two stars is because my initial driver, Joe what is great. I actually called him while waiting for my other pick up and I was not on his schedule and he was already on another trip, and I would've had to wait even longer as he was willing to pick me up. No lack of communication with the owner after having initially spoken with him and confirmed with him just blows my mind! I work in customer service, and I have never experienced anything like this. I was literally stranded in Santa Clarita after having a medical procedure, which is why I chose his service so that I would not have to deal With the stress of taking a bus. I know others who have had a good experience with this "company" including my brother, but I would never recommend them to anyone. I try to support my community, but not this company. Should've figured by the lack of website something was not right and I did not look at Yelp prior to contacting the owner.

    I rode from Bakersfield to LAX with this company and didn't have any problems the first time. They…read morewere about 20 minutes late, but I didn't miss my flight or anything. My return trip was another story. After arriving back at LAX from an overnight flight from Chile, I could not contact anyone. I was originally told that I would be picked up shortly, then calls and texts went unanswered for hours. No rental cars were available for one way drop off to Bakersfield and Uber was almost $200. I was finally able to get another private shuttle service to get me back home after waiting almost 6 hours. It cost me twice as much as I had planned on. I thought I'd give them another try today. My son-in-law was leaving Bakersfield to ship out to Boot Camp with the Army. I confirmed a pick up time of 3:30 am. When no one arrived, we texted at 3:40. No response. We called at 3:50. No response. I called 5 more times as I got ready to make the drive myself. Still no response. So I drove him to LAX myself at 4:00 am. It is 11:00 and I still have gotten no response to any calls or texts. Do not make the same mistake I did and give them a try. It is not worth the stress!! DO NOT RECOMMEND. If I could give a negative rating I would.

    Photos
    All Three Shuttle Service - Call log from my phone. My son-in-law was also calling on his phone.

    Call log from my phone. My son-in-law was also calling on his phone.

    All Three Shuttle Service - Confirmation text from the company dated a week before.

    Confirmation text from the company dated a week before.

    All Three Shuttle Service - Looks like All Three Shuttle's license is revoked by the State of California. Scary!

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    Looks like All Three Shuttle's license is revoked by the State of California. Scary!

    Anna's Luxury Limousines - Text from the guys and that's that they didn't text right away. Had already been at the church for a few minutes prior to text.

    Anna's Luxury Limousines

    1.9(9 reviews)
    28.7 mi

    I wish I could give a ZERO star rating. Excursion limo was booked months in advance for a wedding…read moreparty, and the experience was just horrible. For starters, the driver was absolutely late picking up the bride and bridesmaids- we were standing outside in the hot sun to be ready to all hop in and rush to the church across town. Multiple calls were made to the company, only to get excuses. Finally, the limo drives up and smells like it was burning, I even made a comment to the driver about it smelling like burning brakes; to which the driver responds, "yea, it probably is the brakes." We ask why he's so late, and he has 2 reasons: 1. The guys were late, and 2. he was called on emergency status, he wasn't supposed to be our driver. We all hop in the limo, I was sitting in the very back seat, and I could see 2 air vents with no cover- literally just holes. (Not to mention the rust spots on the roof of the limo) We are now so late, that we get a call saying that if we did not make it to the church in 10 minutes, the wedding was going to be canceled! Driver, please speed up a bit! Driver should have known his route, but instead was just kind of ...lost? Ok, now fast forward past the condensed ceremony (we were sooo late that the ceremony was literally an express service). Guess what happens next? THE LIMO DOES NOT START! Hood was popped open, a guest to the ceremony pulls up his truck and is attempting to jump start the limo! The groom and groomsmen are trying to figure out what's wrong, working on the limo in SUITS! Supposedly, they were sending a replacement- did it ever arrive? Absolutely not. Things happen, yes, small things that have workarounds. Disasters? Disasters are not supposed to happen when you book months in advance! Professionalism should never be a question, and in this disastrous situation, professionalism LACKED 100,000%. From getting the run around and being extremely late (which, I personally believe that the vehicle had already stalled on the driver and that is why he was so late), to the condition of the vehicle, to the complete lack of offering a Plan B. Please beware! Nobody should have to have such a horrible experience on their wedding day!

    I had a terrible experience with Anna's and would never recommend them to anyone…read more They are unprofessional, didn't provide the service we paid for (in advance) and now refuse to give us a refund. On the day of the event they agreed that the service was unacceptable and that we would discuss a refund the next day. Since then (over 3 months ago) they have not replied to my persistent emails or phone calls. What kind of customer service is that? It'd be one thing if they apologized and said that they simply couldn't refund the money. What infuriates me and my family is that they won't get back to us. Awful people, awful service, awful company.

    Photos
    Anna's Luxury Limousines - When the limo arrived! 12:23 An hour late!! Drivers fault! Would not recommend if your trying to stick to a schedule. Unfortunately...

    When the limo arrived! 12:23 An hour late!! Drivers fault! Would not recommend if your trying to stick to a schedule. Unfortunately...

    Anna's Luxury Limousines
    Anna's Luxury Limousines

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    Chennai express shuttle service - airport_shuttles - Updated May 2026

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