Good location, clean, star downgrade because they're going thru a remodel. Really nice staff. Great…read morelittle bar area. The drapes were really difficult to open because they were stuck. Assuming that will be addressed during the remodel.

This review is for the hotels's restaurant not the hotel itself…read more My doctor said I need to eat more leafy greens and more protein. So a steak salad it is! Strolled down to the restaurant here at the hotel and ordered me a steak salad. About 15 minutes later out came the salad. Up to the room I went. Open the salad container and found an abundance of salad and a decent amount of steak. They didn't ask me how I wanted the steak, but it came medium to medium well. That's fine. You get a ton of salad and about eight strips of steak. Just what the doctor ordered! Everything about the salad was good. You get a choice of five different dressings. I went with the Italian dressing. It wasn't over the top tangy, I found it to be just right.

Stayed overnight for a college tour of UB the next morning. Arrived late, feared worst room in the…read morebuilding. Surprised to find a nice room and close parking. Reception staff very nice and helpful, at 10 pm check in. Two room suite w kitchen and living room, and bedroom with two queen beds. Really comfortable and heating system was great. Usually hotel rooms have some window unit blowing air hot and cold on you all night and the wall thermostat doesn't work, just the dials on the window unit. At Homewood Suites the temp was perfect. Bathroom was a little tight, with sink/mirror in the bedroom and toilet and tub in a separate tiny room. Hard to get in and out of give the smug space. Furniture was a little dated, but having a microwave and full size fridge was great. Really nice breakfast, better than other hotels. Son even played basketball in a court next to the breakfast room surrounded by a net wall. Definitely better than places nearby. Suggest you stay here.

Excellent Hotel. I tend to now stay in only Homewood properties. Liked the location of this one…read moreclose to everything. The staff was good i didn't have that many requests to begin with anyways. We just needed a clean and quiet room away from any noise and well anyone with a family do not book us near them. We were on a very quiet floor. The beds were comfy. Rooms spacious. Went on a weekday and was told there was a complimentary Managers Reception. Thought nothing about it and was greeted with a full blown meal with some delicious wine. I believe it was all you can eat but honestly one plate was enough. The morning buffet breakfast was ample. The staff seem to be on point and quickly serviced. As everything was available i did not need to reach out to staff. Check in and out was so easy. So yes, i'd definetly return again. Had a great stay!!

We stayed at Staybridge Suites for one night and had a great experience overall. We booked a…read moretwo-bedroom suite with a full kitchen, and it was perfect for our family of five. There was plenty of space for everyone to spread out, and having the kitchen was a huge bonus. The complimentary breakfast was excellent, with a nice variety of options to start the day. Check-in was a little slow because the front desk staff seemed overwhelmed, but they were still friendly. The real standout was the staff the next morning at checkout. They went above and beyond by getting us ice for our softball games and providing bottles of water before we headed out. That extra level of kindness and customer service really made a lasting impression. We would definitely stay here again and would recommend it to families looking for a spacious, comfortable place to stay.

My husband booked this place for our Thanksgiving family visit, and it was a wonderful surprise…read more The room was perfect for us and our two young adult children. We were able to work out and host our family for dinner in a little room decorated for Christmas downstairs.. The entire staff was friendly, and we would definitely stay here again!

This hotel is so beautiful!!! The architecture is amazing!!!!…read more The ambiance is so romantic!!! I can't wait to go again!!!

Good and not so good here. Great front desk, warm cookies and coffee nice touch. Room very well…read moredecorated. Some quirky things we did not like... When we got to the room I went to hang my coat in the wardrobe and saw a ball of dirty sheets in there. I went to front desk and asked for someone to remove them. When we didn't see anyone I asked to staff in the hallway to pick them up. We were given an accessible room although we booked a standard which would have been fine except the tub was very high and with a battered knee very difficult and painful to get in and out of. We also weren't notified that was what we were getting. Housekeeping kept throwing things out. I opened the lotion and soap, but when they came in to clean they threw both out. Costly for the hotel, not necessary to do. Weird needs missed. No place to put towels in bathroom. They were in the bedroom near the windows as far from the bathroom as you could get. Also no place to put soap bar down. There was a tray, but if you put soap in it the paint from the tray got on the soap.

Great value for the price! The staff were friendly and…read morehelpful, and the baggage transportation service , Steve helped so much, making things extra convenient. Overall, a comfortable stay and I would definitely recommend this hotel.

Took my son to the Buffalo Bills game on November 16 2025. Wanted a decent place to stay within a…read morereasonable distance of Highmark Stadium. Saw plenty of good reviews for this hotel and so I booked it. We were greeted politely and checked in quickly. The room was a bit dated but it was spacious, quiet, comfortable and clean. Clean being the most important. It was spotless. We enjoyed the hot tub and pool. The pool also looked dated but was crystal clear and immaculately clean. In the morning, we enjoyed a tasty breakfast with fresh made waffle, eggs and yogurt (there was more. This was a very good breakfast with lots of options). The coffee and hot chocolate were excellent. I want to mention Lorne as he was there both nights of our stay. He was friendly, helpful and provided exceptional service. i was very happy with this establishment and will definitely stay here again.

Beautiful location! Loved the history peppered through the building. Sad I was only able to stay…read moreone day and miss the award winning spa. Front desk associates were very attentive. Parking was a bit confusing due to residential area. Follow signs around to the entrance and you'll find Diamond parking. Add this to your list of places to stay in Buffalo!

We have had good luck recently with Tapestry Collection hotels, and both liked the Mosey. Our room…read morewas a decent size, and the shower was a walk in with great water pressure and good hot water. We wanted something in the general Niagara Falls area, but not at the Falls, and this is about 30 minutes away. We liked the attached restaurant, we had dinner there one night and drinks the next. There is both garage and lot parking, and there seemed to be enough spaces. There is a tiny little pool, optimistically called "the spa" that is not a spa, but the water was warm. A lot of hallway noise in the evenings, so we did put on some music/white noise. Overall, another good location for date weekend.

This room was super nice. It was like a suite with a 'living' area with a huge bed in front of…read moreANOTHER, SECOND big screen tv. It was very nice. I would go back. Breakfast is NOT free, but parking is.

Horrible experience! Rude unprofessional management. My husband and I travel all over the world…read moreand have never had such an awful experience at a hotel. We simply asked for towels and were treated like criminals. We were scheduled to stay two nights and left early. We were insulted and furious. There are many hotels in that area. Choose another one - not the Courtyard.

This Fairfield Inn appears to be renovated fairly recently and is very clean and comfortable…read more Very friendly and pleasant staff and service. Normally I'd be happy giving this 4-stars but I'm kicking it up a notch cuz they gave us a complimentary upgrade to one of their suites. (Yeah, I can be bought ...). But seriously: very comfy bed, nice strong water pressure for both sink and shower, roomy bathroom, a thermostat that works - all pretty good for the price. Plus, a complimentary breakfast too!

Property not cared for very well. Common area floors were dirty. Shower was not cleaned well. Told…read moreat check in that housekeeping would be every other day and twice during my stay it went 3 days before it was done. HVAC filters needed cleaning. Very disappointed for a Marriott property and what they charge.

Great place to stay in Buffalo, exceptionally friendly front desk staff. Coming in from whatever…read moreactivities we did each day, and no matter who was up front, we were greeted and they were welcoming as we passed. Hotel is crisp and clean throughout, rooms are comfortable and we did not notice any cleaning issues. It's not something I would take a star off for, but mainly because it's Buffalo. We were annoyed that the rooms had motion sensing thermostats. Even with the mild weather that we were visiting during, the lack of air circulation while gone always made the room uncomfortable to return to, because it was stuffy. Thankfully, it would be cleared up within 20-30 minutes, but being outside all day and wanting to comfortably relax when you return, it kind of puts a damper on that... and I don't really know what kind of savings it presents. It's easy enough for an AC system to maintain 70 degrees when it barely gets above that outside. Anyhow, thanks to the climate, a minor annoyance. Would stay here again! Forgot to get pics of the room, but I assume if you've seen one you've seen them all here.

Harrowing nightmare at arrival: Hyatt messed up my reservation, and the manager/front desk, Nico…read moreVanbito sent me out on the street with my luggage, after having travelled all night. My stay was booked 2 weeks in advance, but I had to find last minute accommodations elsewhere. To make it even worse, they had the audacity to charge me! Nico Vanbito was hostile, rude, belligerent and never returned my calls when I asked for a refund. Avoid this hotel at all cost.

We have stayed here several times, and I always thought it was a pretty good Hampton, but I felt…read morethere were a couple of negatives this time. There is no top sheet. I am pretty sure the comforters are not changed with each guest so I would prefer a top sheet between me and the comforter. Actually my first impression when I walked in to the room was that the bed was not freshly made. When we were trying to get our receipt at check out, another guest said that the top sheet was way down at the foot of the bed, under the comforter. So, my question is: if there was a sheet there that I could not find(and I looked)why does the housekeeper not know how to make a bed? The shower has a nice amount of water pressure, but barely any pressure in the hand held shower head. The breakfast was a typical Hampton breakfast. Today there were sausage patties and the pre-made omelets in the hot choices. There were some nicely seasoned fried potatoes. I was hoping it was a scrambled egg and bacon day. Fingers crossed for my next Hampton stay. Once agin, peculiarly, I could not get a printed receipt at the front desk when we checked out. After 5 minutes, I said I would just print out the one being sent in an email. This the second time this has happened at this Hampton. I'd rather look at/check my receipt before I leave the hotel.

4 stars Stayed here…read morefor 2 nights on a work trip. Overall, the stay was good; however, one night I found 2 bugs in the bathroom. The hotel seemed clean, but bugs that looked like roaches do not make someone feel comfortable. Positives - I was able to get an early check in. There is a water bottle filling machine on the first floor. The vending area (sodas and snacks) has very reasonable prices. The gentleman at the front desk, Dan, was the nicest hotel clerk I have ever encountered. Overall, the hotel was fairly clean. The towels and bathroom amenities were great quality. The WiFi worked great. See pic: Large (used) trash bag by elevator trash cans - the large bag is provided in room for ease of keeping the room clean and disposing of larger items. This is a great idea being the hotel is next to a sports facility. I can imagine this would help families clean up properly behind themselves! There was also a notice that they are upgrading the tvs to being "smart". While this didn't happen during my stay, it's a positive for future guests! Negatives - The bugs on my first night. The breakfast buffet was just meh. Although there is plenty to choose from, the first day the cheddar egg omelette was old and hard to cut through (breakfast at 7:30am), both days the yogurt was kept in a basket (dairy should be kept on ice), the waffle maker didn't cook all the way through (and no spray to help get the waffle out, so the outer part that was cooked stuck to the waffle maker), and by 7:30 on day 2 they were out of quite a bit of the fresh fruit (the only healthy option). The temperature in the room was hard to control - it doesn't let you select air or heat. 73 was cold air, 74 was like a full blown heater on blast.