Negatives. No microwave in room…read more Flat Feather pillows (bring your own) Cheap on towels. You have to ask for more. The Clean Rooms smell like as if they tried covering up years of cigarette smoke in the room. Smells like half cigarettes, half cleaning products. Wifi is shoddy at night.

This is possibly the worst hotel I've ever stayed at. The first night we stayed there was a party…read morenext door and it seemed like there were prostitutes in and out until about 2:30am. We brought it to the attention of the hotel desk staff the next day and she blamed us for not reporting it to her night before. We explained we didn't feel safe with the situation and she told us we were wrong. This place is in a nice location but I think people are housed here an it's really not suitable for families or people who want to sleep and not party. Positives: Close to the river Negatives: It's unsafe Smells like marijuana and cigarettes Dirty Loud Staff aren't helpful or friendly

one of the best hotels I've experienced! julia the receptionist was excellent and informative and…read moreshe also upgraded us to a larger room with a jacuzzi. breakfast is included as well in the morning before 10:00am. we were also given coupons for ag inspired on the lower level which included $10 off our meal and a free cocktail. would highly recommend this hotel for its quality and price.

Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

Gross , dirty, rundown, not worth $100 a night. I don't…read morerecommend this hotel to anyone.

I stayed here last month with my father for a Friday to Saturday night stay. We were going Salmon…read morefishing on Saturday morning and wanted a place close by and so the Aartpark Hotel met our needs. We arrived to the hotel at around 8 PM and I can't say that I was terribly impressed with the way that it looked on the outside. We proceeded into the registration room which has you call the host. You see, he and his family presumably live in the areas of this building you can't go to. After a couple of rings he picked up and made his way to check us in. From that point on checkin was a breeze and he ended up being quite nice. Breakfast was included in the room here and he pointed it out and told us to help ourselves if the door was open in the morning. It wasn't anything crazy but had some juices, cereal and bagels. Whenever my father and I made it to our 2 double bed room, I have to say that I was impressed. While it didn't look great on the outside, the inside looked decent and like it had been recently remodeled. The only exception to this was the bathroom which was pretty tiny, but thankfully I spent very little time in there. Our beds here ended up being quite comfortable and I slept through the night easily without hearing any other guests. In the morning my dad and I each grabbed a bagel with cream cheese and jelly for breakfast. Since we ended up leaving before anyone was at the front desk, our checkout consisted of dropping a key into a box which was easy. The bottom line for me is that I would stay here again in the future. While you aren't going to confuse it with a luxury hotel, I was happy with our stay here and thought that the room was better than I was expecting.

I absolutely love this hotel and spa. My husband surprised me for a little romantic getaway and it…read morewas amazing. The parking leaves a bit to be desired but it doesn't matter because once we were inside, we didn't want to leave again. It was such a beautiful stay. I never felt more comfortable in my life. At first I was shocked to see people walking everywhere with robes on. I don't know why but I assumed I would see that more at the pool or even the spa but people were reading books in robes in the lobby, hanging out at the bar etc.. It was really refreshing to see. Once we got in our room we threw on our swimsuits and grabbed our robes. We spend most of our time at the outdoor pool the first day. It was so amazing. I absolutely love the idea of going into warm water when it's cold outside. The contrast in temperatures is so fun. I've been in hot tubs in the winter but an entire heated swimming pool just brought out this child-like joy that I can't explain. I had way too much fun. Then we made our way down to the hot spring. That was my absolute favorite. You can book your time frames in advance as much as you want. There's a 15min limit to each visit which is kind of annoying but understandable. It makes it so everyone can get a chance to enjoy it without overcrowding. There were several couples that didn't follow the rules and just stayed there well beyond the time. They would be there when we got in and still there when we left. That kind of annoyed me that staff doesn't monitor the hot spring to prevent that from happening but it is what it is. We just stuck to the rules and booked so much that a few times we had the whole hot spring to ourselves. It was such a nice experience. It's super close to home for us and we will be back for sure. I'm obsessed.

We had a self-care getaway on a Thursday at the spa. We bought the day pass for $50 which gave us…read moreaccess to i door lounge, indoor pool, hot tub, heated outdoor pool, sauna, hot spring pool and fitness center. Other treatments like massage, facial, manicure and pedicure were also available for extra. The staff were very friendly and helpful. The priority access to hot spring pool goes to hotel guests, but we didn't have any problems booking it during the day. We also enjoyed hot spring pool under the rain; pretty romantic, eh? There's tea and coffee available in the lounge and you can buy food and drinks from the bar to enjoy. Drinks are allowed in the pool area, except no glassware is allowed. You'll be provided with a robe and flip flops (if you forget your slippers), but you have to bring your own swimsuit. There are towels available everywhere, and you can use them. The changing rooms were well-equipped and clean. Shampoo is available in the showers. It was a very calm and relaxing day for us and we decided to plan another getaway soon.

Such a great place for a retreat! I spent a weekend here with around 100 women. The grounds are…read morebeautiful and so relaxing. The public areas inside the main building are spacious and comfortable including a cafeteria with a salad bar. The rooms are small with a bed, recliner, desk, sink and mirror. Showers and facilities are shared. There are both single and double rooms, you can choose your preference when you reserve with your group. During the week. The Sisters rent some of the rooms to Canadian NU students so they don't have to do the border crossing every day. If you go for a weekend retreat, no worries, the students are not there on weekends. . The grounds are across from the Niagara River and the Stella Niagara Preserve, which is a great place to kill an hour or two during nice weather. Walking the trails to the river was probably my favorite part of the weekend. The Sisters have a couple of keys to the chapel on the preserve so if you want to go inside (trust me, you WANT to go inside), make sure you check out a key before you head over. Another little gem is the pottery store. It has extremely limited hours, I believe it was open for 2-3 hours for us on Saturday, but it is not to be missed. One of the Sisters makes pottery and sells it at very low prices. I wish I had known ahead of time so I could have brought some cash. Next time. The campus is about ten minutes from Lewiston, is its easy to run into town if there is anything you need

I was going to write a Complex review since this is a Complex, but instead I will keep it simple…read more(stupid), and tell you about this beautiful building near Lewiston and Youngstown (that's NY and NY, not ME and OH). It's my mother's fault that I'm writing this review. We were on our way back from Fort Niagara to Buffalo, and she spotted this gorgeous structure, and insisted that we walk around it and pretend we were in Europe (basically). Some of the popular buildings in WNY are "less than Stella", but this one is spectacular, I'm surprised that I'd never heard of it before. It reminds me of some of the grand old churches on the East Side of Buffalo, but it's way up where you don't expect it. If you've never seen this complex, and you like grand old religious buildings, I recommend scoping it out.

Just got back from visiting Niagara Falls, and stayed here. I really liked it. I went on a…read morecharter bus with a group of people and lucked out and got a room on the 20th floor with a small deck overlooking the falls. Incredible view from my room of the Falls and nightly fireworks. The hotel has everything you could ask for: a convenience store, gift shop, Starbucks, multiple restaurants, a spa, a small gym, and both an indoor and outdoor pool. The room was clean and had everything you could ask for. Really, the complaint was the limited TV options, but I probably only spent a few hours in my room, where I wasn't sleeping. The hotel is within walking distance of a lot of the attractions, and just minutes from the border crossing. Really couldn't ask for much more.

I'd emphasize the $509+ nightly rate versus the actual experience. The hotel currently promotes…read moreitself as having undergone a $50 million transformation, including renovated guestrooms and a new arrival experience, so it's reasonable to compare what you experienced with what was advertised. Here's a review that is firm but credible: Beautiful View, But Absolutely Not Worth $509+ Per Night We chose the Sheraton Fallsview expecting an upscale, resort-style experience and paid over $509 per night for our room. Unfortunately, the experience did not come close to justifying that price. The location and view of Niagara Falls are wonderful, but a spectacular view alone does not make a hotel a luxury resort. During our stay, only two elevators were operating to service a 22-story hotel, resulting in frustrating waits simply to get to and from our room. For a hotel of this size and at this price point, that is unacceptable. We were also disappointed in the condition of the room, particularly the bathroom. The hotel heavily promotes its renovation, but our bathroom certainly did not feel like what you would expect from a recently renovated, upscale property. It felt dated and lacking in the finishes and attention to detail I would expect when paying more than $500 per night. What bothered us most was the disconnect between the way this hotel is marketed and the actual guest experience. At this rate, I expect more than a good location--I expect excellent maintenance, efficient elevators, updated accommodations, quality amenities and a genuine resort-level experience. Niagara Falls itself was spectacular, and the hotel's location is hard to beat. However, the Sheraton Fallsview did not deliver a $509-a-night experience for us. I would gladly pay a premium for a true luxury Fallsview hotel, but based on our stay, I would not choose this property again at these rates.

Wow, this was an incredible experience. We had the condo with 360 views. It was crazy. You could…read moresee the fireworks at night. It was beautiful fully stocked. Had a kitchen. It's so close to everything we could walk to everything we wanted to see. I highly recommend staying here. The staff is super nice. If you get Tee, you will be so blessed, She was wonderful. They all were. They have a full breakfast selection in the morning.

We were pleasantly surprised. Such nice, friendly and welcoming staff. The hotel has an ambiance of…read morea forgotten time that has been updated with modern touches. From our room on the 6th floor we had a great view of the fireworks show over the falls. The only difficulty some might have is parking as all parking in Niagara Falls is at premium so make sure to mention you need a space if you drive there and get reservations early to ensure the space. We did our reservation a couple months early as we needed a disability parking spot and their lot which is a secure locked and gated area was great. In and out privileges great.

This hotel is so beautiful!!! The architecture is amazing!!!!…read more The ambiance is so romantic!!! I can't wait to go again!!!

Good and not so good here. Great front desk, warm cookies and coffee nice touch. Room very well…read moredecorated. Some quirky things we did not like... When we got to the room I went to hang my coat in the wardrobe and saw a ball of dirty sheets in there. I went to front desk and asked for someone to remove them. When we didn't see anyone I asked to staff in the hallway to pick them up. We were given an accessible room although we booked a standard which would have been fine except the tub was very high and with a battered knee very difficult and painful to get in and out of. We also weren't notified that was what we were getting. Housekeeping kept throwing things out. I opened the lotion and soap, but when they came in to clean they threw both out. Costly for the hotel, not necessary to do. Weird needs missed. No place to put towels in bathroom. They were in the bedroom near the windows as far from the bathroom as you could get. Also no place to put soap bar down. There was a tray, but if you put soap in it the paint from the tray got on the soap.

I wished I lived closer so I could come here every month!…read more What a wonderful spa in the heart of Niagara on the Lake. My bf and I had a little spa day here. His first time! I'm glad this was his first experience, as this is what he has future spas to compare to lol. Check-in was super easy and fast. We were guided to the change rooms. We came on a Thursday afternoon, so it wasn't too busy. I mostly had the change rooms to myself. Inside the lounge is dim, with soft music it's perfectly relaxing. The lounge offers a great selection of teas. Lemon ginger is my favourite, which they had. They also have espresso pods. Of course they have some spa water, which was super refreshing. The main thing that surprised me was the selection of snacks they had! I've never been to a spa where they had basically unlimited snacks in the lounge. They had granola, cookies, brownies, biscottis and more. My bf received a 30 min massage, which focused on one area and I had a 60 min massage. My masseuse was friendly and very knowledgeable. I would have appreciated a deeper pressure on my legs and arms but the duration on these areas, was so short (as requested) I barely thought to even let her know I'd would like her to go deeper. I did let her know in the beginning though, that I do like a firm and deep pressure. Overall, she was just ok. The experience was still relaxing and she did loosen my neck and shoulders, which is what I was there for mainly. I so so appreciate that she used a hot towel to remove the oil on my back and the back of my legs. I love when spas do this. But I wished she had also done this after she worked the front of my legs and arms. There was so much oil on these areas, it would have been nice to have something to wipe it off. I did end up using the shower, since the oil really bothered me. The showers are spacious and I like that there's an area inside the shower to keep your belongings. I love the fact that they use loccetaine products. The scent they use is so nice. They also provide mouth wash, q-tips, cotton pads, hair ties, combs, plastic bags, tampons and a hair dryer. Check the drawers for the hair ties, combs and tampons. I wish I had checked these earlier cuz I really needed a hair tie lol. Oh and they also provide robes, sandals and towels. A wonderful experience from start to end. I think it also helped that the spa wasn't too busy that day. I'm excited to come back and try more services. Maybe even the hydrotherapy!

There was nothing that did not go well. I just want to know why I haven't visited this little gem…read moreof a city ever before. Easy to get to. This is a charming, comfortable, welcoming boutique hotel right in the center of everything in town. So walkable, so convenient. The restaurants were wonderful, food/service/ambiance all simply wonderful. Can't say enough about the staff. I felt like I was in Europe and yet close to home in SE Michigan. No need to fly off to Napa Valley for wine. Niagara-on-the -Lake has it all...vineyards, wine tasting, beautiful views and again, excellent service. The hotel has convenient and free parking underground, easy to get to, plenty of space. Bikes to ride. There is a beautiful zen garden in the back of the hotel for relaxation, conversation, fountains and beautiful flowers. Do not go to Niagara-on-the- Lake without staying at this hotel. Luxury linens, comfortable beds, stunning decor, very clean. Can't wait to go back!