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    Sleep Inn

    3.7 (25 reviews)
    ModerateHotels
    Open Open 24 hours

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    Room overview

    We stayed here 4 nights in late September 2024 to explore from Buffalo to Old Fort Niagara. We had a king room that was clean and compact. The AC worked well but would only go down to 66, which is a little warm for me. I would have opened the window, but it didn't have a screen. The room was very well lit, which we appreciated. This hotel is popular with bus tours, which means that the small breakfast room can be crowded. We took our food to our room at least once. All the staff were pleasant.

    Sarah H.

    Staff was super nice. Making the most out of COVID. They gave out breakfast boxes by order with water and milk, granola bars and cereal, donuts, microwavable breakfast sandwiches. Those boxes were awesome and we had snacks to bring home. Had private pool times by reservation which was lovely. Lucky for us there weren't many people we had to compete with for a slot. The room was small and crammed but for the $54 a night we paid it was perfect. The main complaint we had was that the vent in the bathroom didn't work. The AC in the room worked great. The room and bedding was clean. The towels were small and there were only 2 and there weren't many house keeping personal around to just grab some extra from but we made due. The cable service was crappy, it didn't even have a guide. The alarm clock wasn't set to the correct time, which wasn't super hospitable-- but easy corrected. We used a friends and family link through choice hotels and got the room for cheap. The kids wanted a pool and elevator and that's what they got. We would stay here again but we love bouncing around and checking them all out.

    Surprised the kiddos with a quick pizza-swim-sleepover night a few minutes from the homestead.

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    4 years ago

    Still my favourite budget hotel in Amherst. Great location, safe and friendly staff. I'll keep coming back.

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    Review Highlights - Sleep Inn

    We stayed here 4 nights in late September 2024 to explore from Buffalo to Old Fort Niagara.

    Mentioned in 4 reviews

    Read more highlights

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    Reikart House, Buffalo, a Tribute Portfolio Hotel

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    Stayed two separate nights at the Reikart House and had a great experience. Rooms are beautiful,…read morejust as they look in the photos. Very comfortable and quiet. Excellent staff, we had Brittany pick us up at the airport and Marty at the front desk. Genuinely friendly, helpful, and knowledgeable. We also had breakfast in the lobby restaurant and it was fantastic!! Would love to stay here again.

    Courtyard by Marriott Buffalo Amherst/University

    Courtyard by Marriott Buffalo Amherst/University

    (45 reviews)

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    Our stay at this hotel was deeply uncomfortable and upsetting. Before we even arrived, Lisa who is…read moresupposed to be the face of this place, and so called "manager" was rude, dismissive, and completely uninterested in anything to do with hosting hockey families. They should never ever be trusted by another hockey tournament company to host their teams participating in their stay to play events. From the moment we arrived, the staff was rude, dismissive, and completely uninterested in guest safety or basic hospitality. The most alarming part of our stay was a man who was not an employee of the hotel repeatedly following our children around the property and taking photos of them. When we raised this serious concern to hotel staff, they did absolutely nothing. They in fact admitted that they "hired" this man, who was obviously, not at all with it to follow our young children around. There was no attempt to investigate, and no concern shown for our children's safety. We were made to feel like we were the problem for even bringing it up. Any hotel should treat the safety of children as a top priority. The fact that this behavior was ignored is beyond unacceptable and incredibly disturbing. In addition to this, staff members were unfriendly, unhelpful, and outright rude except for Donna, their server/bartender inside their bistro. Donna was the ONLY good thing about this whole establishment. Requests were brushed off, questions were met with attitude, and there was a general lack of professionalism across the board. We left feeling unsafe, unheard, and extremely disappointed but we will be heard! No family should ever have to feel uncomfortable or worried about their children while staying somewhere that is supposed to provide security and care. I would strongly advise families especially hockey traveling families who do this all the time-- and especially those with children -- to stay elsewhere. DO NOT EVEN GIVE LISA A CHANCE. She showed the worst customer service and safety concerns of our young children that I have ever experienced. Beyond all of this, please look at pictures our families have taken of the unsafe and poor quality of this place, it was truly disgusting! They truly deserve a ZERO STAR!

    Easy to get in and out with mobile key. Nice courtyard. Quiet with good free parking.read more

    Fairfield by Marriott Inn & Suites Buffalo Amherst/University

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    I was given the suite, 1 king bed and appreciated the spacious room. The check-in was simple, did…read moremobile check in, went up to the front desk, was given my key and off I went. The breakfast was your standard options - waffle maker, cold food items, oatmeal, eggs, bacon and coffee area. The biggest issue I had was 1) they need to do better job of cleaning, especially in the bathroom. Found lot of pieces of long hair that I ended up removing myself using the wipes that were in the room and 2) the mini fridge was iceberg that's been growing lol. It was melting and the water was gathering around the base of the fridge. Overall, enjoyed the stay, comfortable bed, which is important.

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    Hampton Inn Buffalo - Amherst - Guest room

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    4 stars Stayed here…read morefor 2 nights on a work trip. Overall, the stay was good; however, one night I found 2 bugs in the bathroom. The hotel seemed clean, but bugs that looked like roaches do not make someone feel comfortable. Positives - I was able to get an early check in. There is a water bottle filling machine on the first floor. The vending area (sodas and snacks) has very reasonable prices. The gentleman at the front desk, Dan, was the nicest hotel clerk I have ever encountered. Overall, the hotel was fairly clean. The towels and bathroom amenities were great quality. The WiFi worked great. See pic: Large (used) trash bag by elevator trash cans - the large bag is provided in room for ease of keeping the room clean and disposing of larger items. This is a great idea being the hotel is next to a sports facility. I can imagine this would help families clean up properly behind themselves! There was also a notice that they are upgrading the tvs to being "smart". While this didn't happen during my stay, it's a positive for future guests! Negatives - The bugs on my first night. The breakfast buffet was just meh. Although there is plenty to choose from, the first day the cheddar egg omelette was old and hard to cut through (breakfast at 7:30am), both days the yogurt was kept in a basket (dairy should be kept on ice), the waffle maker didn't cook all the way through (and no spray to help get the waffle out, so the outer part that was cooked stuck to the waffle maker), and by 7:30 on day 2 they were out of quite a bit of the fresh fruit (the only healthy option). The temperature in the room was hard to control - it doesn't let you select air or heat. 73 was cold air, 74 was like a full blown heater on blast.

    We have stayed at this hotel many many times . It is clean , the rooms are nice , we really like…read morethe breakfast and it's close to the university . The front desk staff has always been so so. With the exception of a couple of people , the front desk staff never says good morning or Hello and are very unwelcoming . But this time around I needed to write a review because the service was really lacking . We stayed three nights . The sign in the bathroom clearly states that the rooms are cleaned every other day . At the end of the third day (we checked in SAT and now it was MON) we came home at night and found the room had been untouched . We called downstairs and all we got was that we had to ask for it to be cleaned . No apology no accommodation nothing . And if this was really the policy they should have stated it to us when we signed in . But again the sign in the bathroom stated that it was every other day . But nothing. so we asked for new towels to be brought up . An hour later we were still waiting so we had to call again and at that point it was done .Even if it was a mistake and it was overlooked ​ the way the staff apologizes and acknowledges the mistake can make a huge difference. We really did not receive proper service on this visit .

    Sleep Inn - hotels - Updated May 2026

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