as somebody who doesnt know the difference between a black tie or a white hat dinner, i came here to purchase a suit to attend a wedding. the old lady running the store at the time, being an awesome salesperson that she is, sold me what looked to be a decent enough suit at first glance. upon trying it on, I notice the shoulder pads were looking a little stretched out and almost like someone was pulling them to a side. she said it will go away if I keep wearing it and that the suit is meant to look like that. well after attending the wedding and seeing what actual suits are supposed to look like, i can verify with 100% certainty she just took advantage of my ignorance to get rid of some trash merchandise. definitely go with someone who isn't afraid to vouch on your behalf and call out a scammer if you're not comfortable with arguing for yourself read more

For a company specializing in the most special occasions Rococo almost ruined ours. FIRST IMPRESSION: A first impression says a lot, maybe a forewarning we should have paid attention to. When we went to be measured for our Tuxes the owner was vaping both outside and inside the store during our fitting. If that wasn't unprofessional enough they had a dog in the store running around jumping on people and their suits - not even considering people have pet allergies and it is just a questionable practice of cleanliness and professionalism. WEEK OF WEDDING: After you fully pay for the tuxedo the day you try it on, don't expect to be supported in ANY way. In fact, don't expect to be called as promised to come pick up the tuxedos. After calling multiple times the week of the wedding rightfully concerned about the readiness of the tuxedos for our groomsman party (they rarely pick up) we were finally told by the owner "We do this for a living - no one will go to the wedding naked." - ironically some of us almost did go without clothing. THURSDAY: Some groomsman are called a day and a half before and told it was ready, some not at all. As the wedding was on FRIDAY and this store closes at 6PM on the dot - good luck getting there to pick it up if you have a job, we needed to rely on others to pick it up for us and hope to god it all fit as promised (cue the nail biting). FRIDAY - DAY OF WEDDING: Unfortunately this was the first day for some of us to actually try on our tux. The Best man's shirt was too small (even after being "measured" in store). The shirt was so cheap with frayed thread and weird stains that the tuxedo pins did not fit in the holes, falling out and opening his shirt entirely every time he moved. A Groomsmans pants hemmed to high, even after being measured. The hem line is a joke, it looks like they used scissors to hem it. Two of the Groomsman suspenders were sized for a child, so they had to clip them to the middle of their back - we laughed because it was hysterical but they couldn't take any pictures without their jacket and hey- this was the reason the groom choose suspenders - so, our pictures, not what they had planned. HOURS BEFORE WEDDING: Once we realized the issues AND during work hours (2pm on Friday) We immediately and urgently called both your offices and the main store leaving messages hoping you could offer us support. We left urgent messages offering to come get replacements and outlining the issues - but no one called us back. In fact, no one even called after the wedding to check on us, apologize or even give us instructions on how to return the tux. MONDAY AFTER WEDDING: Not one person from Rococco cared to follow up with us after having urgently calling and leaving multiple voicemails during work hours. When we addressed this in person after the wedding, it was blamed on an 83 year-old answering the phones (or not) and a death in the family. Zero attempt to apologize or even take responsibility for anything at all, literally not one single thing. We were told however that they would credit us for the small shirt since we had to buy a new one an hour before the wedding photos. As I write this - there was no credit and this too was just a lie to get us out of the store. We were happy to support this store as Rococo was both a local business in our town and a men's specialty store BUT, you need to do better by your customers. This isn't a store, it's a suit mill where all that matters is overcharging for cheap suits and no customer care. Your carelessness almost cost us a very special day. If it wasn't for a completely different store helping out last minute we narrowly avoided a complete disaster. We felt that it was only right to warn others before having an experience like ours. read more

Rococo Men's Clothing/ Rococo the Store For Men - Super worn, frayed, button falling out, too small suit shirt. - Men's Clothing Near Me - Southampton, Pennsylvania

ZERO STARS! My mother used Rococo for the groomsmens suits and what a nightmare/bad decision that was. The wedding was scheduled for May but was moved to September due to covid-19. I went in for my initial fitting in April, two weeks before the wedding which was Sept 4- I called to see when I could pick up my suit and they didn't have any of the suits in store yet and told me not to worry and that "the wedding was a few weeks out". Then I get a call telling me the suit is ready and I go in and had to get re-fitted. They didn't have the ties and didn't even know what color they should be. Then I get another call 3 days before the wedding telling me the suit is ready and to come pick it up, I go in and they don't have my shirt- they "measured" me for the shirt and told me to come back the next day. I go in now 1 day before the wedding and pick my suit up.. hours before the wedding I start getting ready and the shirt was extremely too small/tight (picture Chris Farley in Tommy Boy "Fat guy in a little coat") so I couldn't even wear the shirt to the wedding. The pants fit like absolute shit, they looked like bell bottoms and there was a hole in the crotch below the zipper which I had to have a relative stitch minutes before we had to leave to go to the church. I would NEVER recommend this place to anyone, spend the extra money and go somewhere that ACTUALLY knows how to "tailor" and measure someone properly. The fact that this place is in business is completely beyond my comprehension. You'd be better off buying a suit off Amazon and going to your local tailor/dry cleaners to get a quick fit. read more

Highly recommend...these folks had every tux ready and in tip top shape ready to go for wedding day. We had some of the groomsmen come in late and shoe sizes that were not there right away but the staff got the extra shoes here next day. They were kind enough to also sit with us and make sure all the tuxes fit and were comfortable. When I returned the suits-they were right there-helpful again and made the process so easy. Thank you very much! read more

Love the staff. Always quick to get fitted and quick to get tux. Been coming here for a while and never had an issue. Will be a customer for life. read more

Very pleased that I stopped in today to purchase a new suit for an upcoming wedding. The level of knowledge, experience, and service that I received simply can not be matched by a department or chain store. I ended up with two extremely sharp suits, shirts, and ties at a reasonable price. They also have a a wide variety of more causal clothing - picked up a nice button down as a gift for my father before I left. I can't imagine going anywhere else next time I need a suit, tuxedo, or even a nice shirt for a night out. read more

I recently had my first experience dealing with Rococo menswear. I have to say that i have never had a worse experience in my life while at a retail store. I came in to the store to discuss a late fee I had incurred on a tuxedo that my boyfriend had rented for his best friend's wedding. Turns out, we had been charged $200 in late fees for returning the suit 2 weeks after we had rented it. Upon coming in to discuss this with the owner regarding the terms of the rental, how this late fee was calculated, and if I could be given more information in regards to the $200 total, I was immediately greeted with a disgruntled owner who had no interest in speaking to his customer. Regardless of why we were charged $200 and if it was appropriate for the late return, i did not get treated with respect by the owner, and I was immediately cut off and told that "we were on different wavelengths" and "that he did not have to discuss another employees account." I was treated disrespectfully, spoken to disrespectfully, and ultimately had no customer service during my encounter. I would have expected more from a retail, upscale, menswear store in the affluent suburb of Southampton, Pennsylvania. I don't recommend purchasing/renting from this store unless you receive a signed written contract regarding rental return due date, and late fees to be incurred if length of time is exceeded. Ultimately, I paid the $200 and had to prompt the owner to place my boyfriend's name on the receipt for proof that we paid our rental fee. No structure, no respect. Extremely disappointed and dissatisfied customer. read more