I went to the phone store to have my phone fixed which ended up turning into a 2- hour wait. I just…read moreso happen to find Le femme Boutique while waiting. I am attending a wedding in November and planned on just wearing my old prom dress. From the moment I entered the store I was amazed at how beautiful all the gowns were! Yelitza immediately greeted me and went above and beyond helping me find beautiful options to wear. She was so kind and caring and really knew her stuff!!!!!! She assisted me with trying on 4 different dresses and I ended up going with the very first dress I tried on! It's funny because when I walked in the store she happen to have it in her hands putting it away! I instantly said hey that dress is beautiful and it happen to be my size and everything!!!! She even took photos of me in each gown so I could compare and contrast! Yelitza made my shopping experience extremely rewarding and fun! She even helped me look at jewelry to match and came up with great ideas for my hair and makeup. I can't thank her enough for the experience I had in the store. She is such a beautiful person and I can't wait to buy more dresses here from her in the future!!!!!! Sincerely, JK

I was searching for a Mother of the Bride dress and was having a hard time finding anywhere in the…read morearea that has a large selection to try on. I had never been to this shop before and was extremely surprised by the vast collection of beautiful dresses they have for this occasion. Jenn B. provided excellent service. She was very friendly & helpful and made me completely comfortable. I would recommend this shop for anyone searching for a Mother of the Wedding dress.

Rochester Formal Wear is the best place to deal with!!!…read more Stan And Richard are simply amazing and so very helpful. They fit my son just perfect two years in a row For his junior and senior prom. I would recommend them to anyone!!! Thank you Stan & Richard for all you do!!! Clarice Palmer

Our first tuxedo experience. My son's senior prom. Was an awesome experience!!!! He knew exactly…read morewhat he wanted. He's a big guy (6'3 240lbs with size 15 shoe). They had everything in stock. My son decided last minute (10 days before prom) that he was going so I felt I was never going to be able to get a tux in this short span of time. We were told we didn't need an appointment. Walked in. Store was very crowded. I was so pleasantly surprised that we were waited on immediately. They had unlimited options. Took my son's measurements. Super helpful. They gave him several different things to try on. In the end (a half hour max) we had everything ready to go. My son was able to pick the entire outfit up in 2 days. And a HUGE added bonus was the owner was at the high school the next morning from 11-12noon for me to drop tux off. That was super helpful. HIGHLY recommend this place

The attitude of some of the employees is that you are at this location to make them happy, rather…read morethan the other way around. Most seem annoyed especially if you need alterations or adjustments. The "white" rental shirt was not white and it was wrinkled at pickup. We starched and ironed it ourselves. There is a $20 surcharge if there are any changes like different shoes, even if the item does not have to be FedExed. I wouldn't return here after our experience. Adding: after this review and one hour after putting on the suit, the button popped off!!! The suit also only came with 2 button covers for the shirt. Three buttons were visible when the jacket was buttoned so a third button cover should've been in the package. The covers were not used because it looked unfinished with only 2 covers. These details are something that experienced men's suit retailers and rentals businesses should be looking for.

Long time customer here, recently I came in for a new suit. The salesperson was excellent and eager…read moreto help. I had to get some alterations done. Fast forward 2 weeks. I come into the store and no one seemed interested in helping me. So I interrupted a conversation by two employees who were sitting down talking. I got the suit and tried it on to make sure alterations were correct, as I spent almost $100 on them. Well the sleeves of the suit were 2 different lengths and both were at least an inch short. So now I needed to make a return trip, very inconvenient. When I returned the 2nd time to try on my suit, the older man who assisted me had a real attitude. I asked if they stopped giving you the cheap suit hanger bag, he said they are now $3 if I want one. Mind you this is my 2nd trip and a big waste of my time. You would think they would just throw it in. Nope. Had to ask the guy to just put a plastic bag on it before I took it out of the store. He was very condescending. Not sure I'll be back to men's warehouse. Btw, this was the 7th suit I've purchased from them.

Customers not allowed to use restrooms. They send you to Bloomingdales. I'm elderly with a cane.read more

My daughter pick up 1 single dress and the person say ok go to the dressing area and I bring it to…read moreyou when my daughter try it it was really ugly so she say no and she try 3 more and they where still ugly but she end up buying one when we come home I was looking the photos I took and i noticed the first dress she bring us it was not the same my daughter ask and that's why she didn't like it it was similar but different, so if you go here be careful bc they are lazy and just give your wherever they want , i really wish she buy the one she pick first but we can't return it now, also maybe try that they send you one so it can be brand new since your paying for a brand new not a use one, the one in the store they all look semi use since a lot of people try them they should give you a discount

Such a wonderful experience. They helped me find the dress of my dreams, and were extremely…read morehelpful. They have a great selection of gorgeous dresses. I couldn't believe that I found such a beautiful gown at such a good price

Amazing service, so sweet. I was really impressed with the quality of dresses in here. Super nice…read morebathroom, everything was so clean, the chairs and fitting areas were wonderful. I really loved the dresses I tried on. This place is really well run. Definitely a good spot to explore and great prices for super high quality dresses.

I rented a tux for my friends wedding here. Everyone was professional and there were no hiccups…read more The only thing I didn't like was that you had to return the tux the following day. It made it a bit of a problem for me since I wasn't available to do so the following day but luckily had a friend that could return it for me. The parking is really, really bad and tight. Be prepared to look for street parking.

We had a fantastic experience! From father of the groom down to the ringbearer, everyone looked…read moreterrific. Not only were the tuxes very stylish, but the tailoring was impeccable and ensured that all of the guys looked great.

Great costumer service, I was attended right away. Everyone was so nice and friendly, and their…read moreassistance was of great help to help me find for what was I looking for. There is a variety of dresses to choose from, their assistance made me feel special, and created a beautiful moment that I will never forget. Would definitely recommend this place

Yesterday I had the pleasure of going back to Jan's Boutique to find another dress for my second…read moreson's wedding. Working with Ivy again was such a joy -- she truly understands my style and made the whole experience feel special and effortless. Her vision, kindness, and attention to detail mean so much, and I'm so grateful to be in her hands for such meaningful moments. I'll also be having my alterations done with Julia, who immediately understood my vision and is recreating and tailoring my dress to make it completely one of a kind. It's so comforting to know I'm working with such talented and caring women. I will always recommend this wonderful team -- true class all the way With heartfelt thanks and gratitude, Joy Edelman

My first experience here was a few months back when I came to get fitted for a wedding that I am…read moregoing to be a groomsman in. The whole gang gathered up to get fitted for our tux's. Mark was very professional and personable constantly cracking jokes and keeping the atmosphere light. We were fitted one by one pretty quickly. He ended up giving the group a nice discount when the groom answered a question about the bride as a game. When returning months later to pick up my tux for the big day Mark didn't miss a beat. I could have honestly just took the suit off the hanger and kept it moving. Everything fit perfectly! There was not a thread out of place and the tux's were ready for pickup about a week from the event to make it even more convenient. I was a groomsman once before and they used Men's Warehouse. My pants looked like capris over there. We had so many issues when the big day got there they ended up giving everyone a huge refund. Night and day experience. I'm getting married myself soon and I know where I'm going for sure. A bit pricier than your chains but well worth the extra money for the time and effort he puts in. Good job Mark!

Did not know this was reservation only. Met mark who was working the front. One of the nicest…read morepeople I've ever met. Very welcoming. I knew nothing about my size or a tux. He gave me all the knowledge. Listened to my corners and made me feel like an old customer or family. Thank you so much for experience. 10/10 customer service. Thank you.

Although Chaz is known for formal wear sales and rentals, I needed a suit on the fly and didn't…read morewant to deal with the assembly line nature of most suit warehouses that will sell you six suits for $100 and then charge 20x that in alterations. Basically, theirs is the Gillette business model where the handle is free but don't ask about the cost of the blades. The suit looks great, the service was professional and I'm not stuck with five extra suits from Italian designers that I've never heard of. Ginzo Jabroni just doesn't ring a bell. Five easy stars for Chaz.

First things first--my daughter procrastinated getting a prom dress, and when she got it, she…read moreneeded alterations. Chaz made an appt for her, and was super attentive to what she wanted. She was just thrilled with it and b/c of her experience, I decided to bring my son to rent a suit for an 8th grade dance. He just enjoyed the whole experience and the suit he rented. He looked like a million bucks. The man who worked with him was so attentive, and he really felt special. My daughter would kill me if I posted a pic of her in her dress, but it was lovely. But I'm putting a pic of my son getting fitted and then going to the dance.

I took my daughter here for her prom dress and we had an amazing experience. They have a huge…read moreselection of the latest styles and they have dresses to fit every budget. The sales people were super friendly and accommodating. I would definitely recommend!

Not a bridal boutique. Made an appointment, said they would pull dresses in the size and styles I…read moreliked. When I arrived I found out that the actual bridal shop had been closed. They had about 25 dresses hanging in the tuxedo shop. Dresses could not be ordered. You had to buy off rack. I would not have gone if they had been more clear when I called to make an appointment. Very disappointing as I had my mom and bridal party meet me. Poor customer service.