I had a great experience at Extra Space Storage thanks to the manager Amaris who helped me. They…read morewere very professional, patient, and really took the time to understand my needs. They made the whole process easy and stress-free, answered all my questions, and made sure I got exactly what I needed. It's not often you come across customer service this helpful. I really appreciate the support and would definitely recommend this location to others.

I've been with them when it used to be Cube Smart which is the worst LIKE THE ONE ON 620…read more12006 RANCH RD 620 N AUSTIN , TX 78750 they say thay they Call you " Dolores De Leon Mgr". And I said I didn't receive a letter and Little Miss Dolores said "WE DON'T DO THAT" WILL I FINALLY FOUND TWO LETTERS FOR TWO DIFFEREN OCCASION!!!! AND THIS LAST TIME I CALLED TO MAKE A PAYMENT and she said THAT ALL OF MY PROPERTY IS GONE! BUT EXTRA SPACE is so different they are professional and I have one in Leander and 3 in Austin on 620 near Sam's. I want to express my total gratitude to TIERNEY MCMORRIS , ASSISTANT  MANAGER she helped me out so much. So if you're in the Cedar Park or Leander area that one on Crystal Falls is the best!! And Tara at 620 & 183 gets 5 's also both of the property are clear Very SECURE so you can sleep good but storing your belongings at the. Also Jeff has a brand new location in Georgetown on Hwy 29. So if you live near there that's another GREAT place..

They arrived promptly and even a little bit early. Friendly guys got the job done quick and…read morecarefully. Reasonable prices.

Apache has been my moving company for the past couple of requests. They always go above and beyond…read moreand their service; and the price is competitive. Everyone I have worked with, including the front office to the movers on staff, has always been friendly. My last move was with Matt and Kamari. They were efficient, fast, and helpful. Thank you!

Very understanding of problem and very helpful in solving questions. Great service from manager.read more

Very good experience, Cody helped us with a broken key and made it really easy once he…read moreauthenticated us.

You must use their ripoff insurance, even though my renter's policy specifically covers this. Cube…read moreSmart got my business instead. They accepted my policy, no questions asked. I saved enough monthly to pay through the end of the year. Don't be duped by corporate greed. RightSpace is the WrongSpace for me.

Been with the company right at 18 months. Since then our monthly bill has gone from $215 up to…read more$285.60. The climate control is nice but not at that price. Time to look elsewhere. My vehicle insurance is less than this, for 3 vehicles

This review applies to the facility on Sonny Dr in Leander Texas. 2 stars for clean facility. Minus…read more3 stars for the fact that they apparently do NOT have an alert system set in place that will notify customers of any emergencies. Tried to access my unit on April 26, 2025 and couldn't get into the building. Also there was no one in the office. This was approximately at 1:30pm CST. Called the main number and finally was able to speak to a live person (customer service). They informed me that the location had lost power. However as I mentioned no one was in the office (which can be accessed via key (no electricity required)), therefore I was unable to get any real time updates on the situation and if it was currently being resolved. Was told by corporate that Tasha the site manager was off that day and Valerie was supposed to be there from 1p to 5p that day.... Um Valerie where are you? Unfortunately I had a crew there to help me with my items but will have to reschedule with them. NOT COOL Public Storage! You need a notification system to inform your customers of power outages, fires and other emergencies. Additionally, I was told by Kevin at corporate office that they do NOT refund any money for any days you cannot access your unit due to no fault of your own. Going to take my business elsewhere!

The worst storage I've ever used. Don't waste you time or money. Horrible site managers and…read morecustomer service reps. Their system payment system malfunctioned and I was penalized for not being able to pay on time.

This place is great! It took less than 10 minutes on the phone and I was set. The staff there was…read morevery knowledgeable which helped me feel like I chose the right storage company.

Highly recommend Cimarron Storage. Got 2 units at a fair price! The Gate and cameras make it feel…read morevery secure! Management is on top of things!

Mike was amazing. Needed a storage locker quick late on a Saturday and everyone was either closed…read moreor had a complicated online process, or when I called, I got someone in another part of the country. They came through for me in a pinch! Nice smaller complex where I could back up right to the door of my unit. Highly recommend!

Great unit with access on both ends for a very reasonable price. Accommodated me swapping to a…read morebigger unit without issue!!! My stuff was solid after a year in storage! Mike was great! I would def recommend and may come back again to rent in the future.