I was unsure on how to rate this because I have been going to the BMC since I was born. Dr fries is…read moreamazing, saw him for 18yrs and then after Dr. seigfried who is by far the BEST Dr I have ever seen! Been too her for the last 12 yrs with out complaint! She has taken care of me and my family since then. Dr Seigfried's nurse Kristine is by far the best in the building! She and dr seigfried are genuine, kind, gentle and treat you like family. The reason I am putting this some what poor review is because of a recent encounter with the family practice department reception desk. Specifically Gwen, my husband needed an rx picked up and I was told to pick up at foothills location. Well by the time I arrived and realized it was supposed to be broadway it was 4:45. I had asked the receptionist Julie if she wouldn't mind calling the broadway location to let them know I'm on my way but to leave it downstairs to be picked up at urgent care. Well the phones were turned off as if the facility was closed... Julie the very nice and helpful receptionist at foothills was very unhappy that she even could not get through on the phones so she went in the back and figured out how to get through. When she did finally reach someone she was told that wasn't an option and that I would have to pick it up the following day. The thing is my husband was in need of this medication and could not wait until tmrw. Julie was very frustrated and handed the phone to me and I discussed the importance to Gwen over and over again. She ended up asking for advice from someone still in the office. She returned with "I can do this just this one time but in the future this will not happen!" I understand this but it was not my fault I was told the wrong location and it was not my fault that she turned the phones off at a quarter till 5! Absolutely unprofessional to turn the phones off to a dept that is supposed to be open until 5PM!!!!! I tried to call on my way to check and it kept circulating prompts! I am very very disappointed and very unhappy with this situation. If I had never been to the BMC I would have given 1 star.

Since my review both my daughter's and husband's Dr's have left BMC, you would have to ask why…read morethey are all leaving. My husband called to get a new PCP and they said sorry we don't have any available for you! He's been with them for 20years! So now he is left with finding another PCP, he found his old one at UC Health in Denver. I left meself and found a Direct Primary Care Physician, she is brilliant and I can contact her whenever I want or get a prescription filled the same day, all for 1 cost. BMC is atrocious the way they treat patients and loyalty.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very…read morewell. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours.

My mother had terrible varicose veins, and Dr. Fox did a wonderful job. My mom's legs never looked…read morebetter and recovery time was short and my mom was back to her old self and doing what she loved and looked and felt great. From the moment you walk in you know this place is special, the reception area is like a living room, warm and friendly, the staff greats you with a big hello. From the free screening through the procedures and follow-ups I was informed of eveything the staff was doing. The financial team provided my mom with detailed information, on the costs, what insurance covered and what she would need to pay prior to the procedures. It couldn't have been easier. My mother's comment was she wished other medical practices came and took a look at how a practice should be. Boulder Vein Center, besides the incredible work they do is so patient focused, and in this day and age that is a rare thing. Other providers should take notice of the great work done at the Boulder Vein Center.

After 30 minutes of waiting, still no answers about why my sister is not getting seen on time. We…read morecame in early, as requested, to do paperwork. So we sat in the lobby for 45 minutes, watching patients who came in after us be seen, while she has been ignored. Additionally, it's very loud in here. We didn't want to hear about the personal habits of the admins, including their shoe shopping. The financial person in the very back was loud enough to be heard down the hallway out of the Andersen building. Now at an hour of wait time, when a fifth patient who arrived after us was seen before my sister, we're told the delay is due to another department who is running behind. Of course, they took the co-pay at walk-in. My sister has a neurodivergence disability; the staff at the desk have been extremely intolerant, impatient, and challenging to deal with. No information about the exam, or what to expect, or how to prepare was shared beyond "look us up on the internet". When my sister was finally seen for her ultrasound with Joe, he didn't explain what he was going to do before doing it. He was impatient when she asked questions. She was cold, and in pain, and put into positions that caused additional pain. The PA was great, patient and understanding. My sister never saw the doctor. Bottom line: Unless you have all day to sit and wait for the staff to decide you get seen, choose another practice.

I've always gotten good care at Kaiser. Most of my care has been at the Rock Creek office, but a…read morefew years ago my optometrist (Dr. Joel Winter) moved here, and I followed him. Dr. Winter is very methodical and careful, and always gives my retinas a thorough examination because I had tears in them way back in 2016. I have a lot of confidence in his work. The facility is more cozy than Rock Creek and easier to get to and get around in, although they only have a few specialties here. My wife's optometrist (Dr. Shealeen Panetta) is also here, so we visit the facility fairly frequently. The facility just finished a long remodel, which was messy, but it's all finished now and looks good.

Hmmm. Shocker. 2.5/5 star average…read more The other reviewers are correct. The people do not want to be there. They look miserable. I had experienced what I perceived to be discrimination at this pharmacy in the past. I understand, Andre, as the supposed "manager" needs to take claims like mine seriously. He made me cry as I am a very sensitive anxious person and the follow up was WORSE than the actual discrimination itself. He was NOT discreet, he used a tone of voice and behavior that was domineering/aggressive and he embarrassed me in front of the other customers. I am actually, quite perplexed at the moment. I would have thought as a person of color himself, he would have more empathy with my experience. I know what I experienced. I know the looks I got. I stand by my comments. He did not use discretion, intimidated me and made me, the FUCKING victim feel like I was the perpetrator of a CRIME. I used to like him. I truly find myself disgusted by the follow up. I dont care how bad of a day youre having. I have worked in customer service many, many years. You dont approach a follow up with such hostility and lack of empathy. What sound manager approaches the alleged victim of discrimination in such a threatening and hostile manner. HE could tell I was uncomfortable and he kept pressing. I guess some people just snap after all the negative energy - I get it. The staff there seem miserable and I am in disbelief with how I was treated. Andre used possessive language and harbored the demeanor of a militant cop on a power trip. you DO NOT treat your customers like this. Un-FUCK-ing believable. I had more self control than he did. and hes like, 20 to 25 years my senior. I could and would be a better manager and understand you dont use hostile conduct like he did with such a sensitive issue/grievance as mine. As a manager, I would have been far more discreet and approachable. Yes, we are human and fallible - Andre CLEARLY did not act like a manager today. I empathize though. After working in an environment permeated with negativity and becomes the breeding grounds for a cesspool of toxic human interaction, I understand. I am far younger than him and know better. look at your negative reviews and shitty ratings and do some self reflection, man. Jesus christ.

I love the doctors and nurses at Boulder Medical Center - I transferred to BMC after years of…read morecycling through what can perhaps best be described as an assembly line practice in the basic insurance that CU provides to employees (to be fair, some caregivers in this assembly-line, like Dr. Lewis and some of the midwives, are wonderful and caring). It's so nurturing and calming and healing to see the same doctor over the course of time rather than bouncing around, rarely receiving caring guidance - it's been such a long time since I've had such good medical care as what my children and I have experienced at BMC. The only reason that I didn't list five stars is that the receptionist ("Hail") for the eye doctor is consistently condescending and he/they treat patients like an annoyance and a terrible inconvenience - I nearly looked elsewhere for an eye exam, just to avoid this employee. This said, I can't stress enough how wonderful the nurses and doctors are.

On 11/03/2025, an (untrained?) employee at Dr. Ramirez-Berlioz's practice tried checking me, with…read moregreat effort. In the process she asked me 3-4 times for my name... then the same for my birthdate... then for my appointment time... then continued fumbling around while squinting at her monitor, apparently trying to figure out how to use the program. By the time she had figured things out, I was ONE MINUTE past my appointment window... a lateness which she had caused... so she told me that I had to go to another counter. "Don't worry," she said, "They just have to tell the doctor." So I went to where she directed me to go and spoke to a pleasant woman who left me several times to talk to someone (Dr. Berlioz?). Ultimately, she told me that I would have to reschedule, even though I had arrived on time and it was Berlioz's staff who had caused the check-in tardiness. I asked to speak to the Office Manager, to explain the situation... confident that the person would acknowledge their obvious error and get me in to see Dr. Berlioz (mostly to get an expired prescription renewed). A stern woman named Maria (?) came out and immediately made it clear that I would have to reschedule... not caring that THEY had caused the situation.., and to come to this appointment I had gone to two bloods draws, missed work and driven from Louisville... as well as how my prescription would not be renewed/refilled without this visit. My logic/predicament fell on uncaring, deaf ears. I am just so, so disappointed in Dr. Ramirez-Berlioz and her staff. Not only did they refuse to see me (despite their error), but they have yet to contact me afterwards (as promised by the Office Manager). Further, they had the nerve to charge me $75 for this... and my prescription has now lapsed. What a blatant violation of the Hippocratic Oath! This is a systemic problem within Boulder Medical Center. Poor treatment of patients and poor communication. I have filed complaints against Dr. Berlioz with the Colorado Medical Board, and against the facility with CDPHE.

-Sarvesh H. Gigi was…read morethe best physician. Being new to Boulder, I was lucky to be recommended over to Crossroads. Gigi took excellent care of me. I love that she was able to meet me on the same day when I needed to see her. The staff at Crossroads is excellent and always out there to assist. Thanks for all the great work.

This practice is amazing! I got an appointment easily and was seen quickly, got tests, results…read moreand prescriptions all within a few hours. I cannot say enough about the care and consideration I received

Clean, convenient, and professional health care center. I have only been once (for my seasonal flu…read moreshot) but the sign-in process was efficient, the staff was friendly, and I got a Bugs Bunny band-aid after the shot. I'm not sure if they utilize medical/nursing students for training here (I think that would be a great idea), but the staff I saw was a combination of adults and young people and had everything running smoothly.

Zero tolerance for being late. hard to get an appointment as a student at the student health center…read more zero tolerance for coming from class and high cancelation fees. honestly more of of show off for prospective students than to help real attendees

Went in with my kid who had a sore throat. Front desk was friendly and my spoused had already…read moresigned up online for the appointment so I didn't need to fill in reams of paperwork like some other places I've been. Everyone was young, friendly and professional. We chose them because some other Boulder urgent care places didn't take our insurance. (We have insurance with a major carrier but for some reason some places don't take the flavor we have! ) Will probably use them again for simply stuff like strep test and the like. Oh and in the lobby they has a fancy hi-tech water dispenser!

Amazing doctor here! First time I felt heard at an urgent care - didn't gaslight just perfect care.read more

I cannot say enough wonderful things about Dr Denham! She has mitigated my pain better than any…read moredoctor I've seen. She's responsive to needs, compassionate and I would follow her to the end of the world to be seen by her. She is the BEST!

I saw Kristen, the PA. She was awful and would not let me get a word in edgewise. She told me that…read morethere wasn't anything they could do for my neck and that I would just have to go back to doing cervical shots. I had heard of alternative treatments that did not involve pain pills and was looking for possibilities down the road. She was negative and would not hear me out. She told me to change my job without hearing about my background. I felt like I was on trial for seeking pain pills when I was not even remotely interested in pain pills! We have a problem in society where people in pain or somehow judged. I was looking for someone to work with me on alternative options and it was a one-way dialogue. It took months to get into see her as well. Save your money and your time. There is a great pain clinic in Denver. Find that and go there.

Was seen quickly both times I've been to the emergency room. The staff were great in the ER and…read morewhen I was admitted.

I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!