1. Rocky Heights Print & Binding

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Birmingham, AL

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Rocky Heights Print & Binding

5.0 (1 review)
Open • 8:00 am - 5:00 pm

Services - Rocky Heights Print & Binding

Document binding

Copymaking services

Rocky Heights Print & Binding Photos

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6 years ago

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The UPS Store

The UPS Store

(34 reviews)

Kind of a weird location, but also probably pretty smart to be here. Not sure I know of any other…read morepackaging locations in the area. They have a good selection of all the packaging supplies you'd need to send out that overnight document or the next package to the grandparents. Obviously, there is a fee for boxes and envelopes, but they are in line with what you would pay at other package stores/USPS so I'd say that they are reasonable on prices. Also, if you need copies, they have several copy machines available so you can get duplicates of those important documents. Staff was friendly and greeted me and asked if they could help me with anything. Wouldn't hesitate to use this location again in the future.

I am very disappointed with this UPS branch. I dropped off my package at this store, and after 5…read moredays, when I checked the status, it still showed that the package was at the store. I went back to ask about it, and they told me I should call customer service and file a claim myself because, even though I dropped it off there, it was not their responsibility. However, when I called UPS customer service, they told me the store should file the claim on my behalf. So I went back to the store again. Thankfully, the manager was there and was very kind and helpful. He listened to my request and asked one of the employees to take care of the rest. I waited there for almost 20-30 minutes, and the employee told me he had filed the claim and that I should call customer service in two weeks to check the status of the investigation. Yesterday, I called customer service, and they told me that no claim had ever been filed. I find this very irresponsible and frustrating. This whole experience has been disappointing, and I expected much better communication and accountability from this branch.

Rocky Heights Print & Binding - copyshops - Updated October 2026

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