Booked thru Quality Inn, not a middleman. Also went by reviews. Pics look great, clean, etc. That…read morehotel in Whytheville VA is disgusting. We paid $140 for a filthy room. Beds were nice, I'll give you that. Everything else was low grade Ikea or Amazon furniture. The floors were FILTHY. I used one of their towels, left by the previous guest, to wash the floors and the white towel was black by the time I was done. Dead bugs, dust, dirt, slimy crusted on stuff on the floor under the desk. Disgusting. The Quality Inn Card left in all the rooms GUARANTEES your satisfaction and tells you their rooms will be HOSPITAL QUALITY clean. Don't do it. And don't ever stay in a hospital with "that kind" of "clean". The person at the front desk, and the cleaning people are all you need to know about the hotel in Whytheville VA. We prayed we didn't bring any roaches home with us. Toilet was broken, my husband had to fix it. Sink was leaking, yet everything was made of plastic. No shampoo in the bottles in the shower attached to the wall. Bone dry. When we brought the filthy towels and empty shampoo bottle to the guy at the front desk, he handed us shampoo samples from a RED ROOF INN. Brand new TV - DID NOT WORK. Brand new phone - DID NOT WORK. Could not connect to WIFI. What would you do in an Emergency? Tried using our cellphones to call, and they kept hanging up on us. Contacted Corporate, someone in another country, and they just kept hanging up on us. Their SATISFACTION GUARANTEE is bogus. We were not satisfied, we were disgusted. And they would not offer a refund. We booked through CHOICE HOTELS, not a middle man. Yet they will not refund our money. All I can say to any traveler, if you're ok with staying in a $hithole, and don't care about cleanliness, bugs, or anything working other than a bed, then you are good to go. Based on the filthy room I would not dare attempt eating their breakfast. I would not want to even see that kitchen if the bedrooms were full of bugs. Just don't say you weren't warned. It was gross. And I have stayed in Econolodges, Super 8's and low budget places that were fantastic. This was just gross. And the way their customer service handled it was NOT "satisfactory". They just did not care at all whether or not we were satisfied, despite their GUARANTEE of satisfaction. I know there are people out there who like to sue places that don't meet their expectations, so if you are one of them, by all means go there and see for yourself. Move the ottoman out of the way and you will find all the dead bugs, and some live ones too. Look behind the beds, you will find bugs, dirt, grime, etc. $hit company, and after having tried to get recompensed for our inconvenience, still very unsatisfied.