Checked in and came up to a room that is well cared for and appears to be freshly renovated. Room…read morewas nice and clean and well-maintained. A few weeks ago I stayed in Roanoke at a competitor and paid same price for a room that had major problems with the shower and sink in the restroom and looked as if they painted over anything broken and had someone do plumbing work that was ridiculously done. I would most highly recommend this place and feel I got a great value and excellent experience with customer service at the front desk and making the reservation. My only complaint is parking. I have a 26-Foot U-Haul and the parking lot is a helter-skelter. Don't bring anything huge here - chances are that someone has and there isn't adequate parking for you here and the businesses next door will tow you if you park there. If not for the parking I would have rated them with 5 Stars. Parking is inadequate!

Front desk was very friendly and accommodating but room needs a good cleaning. Sink had toothpaste…read moredried on in it and toilet had dried on pie droplets. Yuck

As with all IHG hotels, this place presents best at the lobby and entrance. Our room was pretty…read moreclean. Because we booked with points, they didn't give us our preferred king BED but rather two queen beds. Perhaps most notable of all is they charge for parking. We asked about the policy and the answer was some IHG hotels do it. IT Isn't that much money but given the price of the hotel rooms it's just one more expense. It's unnecessary. We've stayed at IHG hotels worldwide. This is the first hotel outside of a major city that charges for parking. We won't be back.

Comfortable, affordable hotel. The room was clean, and they offered free breakfast. They charge a…read more$5 parking fee. It's a small fee, and most ppl probably don't even know they are paying it. I'll just say it's odd. I have never been charged for parking unless I am staying in a city where they have to valet your car. It's just odd but wouldn't keep me from staying here again. That's how they get cha!

DO NOT, I REPEAT DO NOT stay at this place unless you want to get ripped off! They charged me the…read moreincorrect rate as agreed upon at walk-in. This was a one-night short stay at the midway point between Florida and back to Montreal. I arrived at almost 9pm and went directly to eat before entering the room. Got in around 10pm and went directly to bed. Didn't even bring anything into the room from the car. Me, my husband and my small, well-trained service dog went directly to bed. 3 days later I have $200 of charges on my credit card. Called the front desk and spoke to the same girl who checked me in on Saturday night. She said these extra charges were for damages to a chair that my dog never touched. He's too small to get up on furniture without help. We damaged absolutely nothing. I was told I'd need to speak to the manager to dispute these charges and that he'd call me when he came in in the evening. No call. Tried calling back and left another message and still no call back. This is a run down property with exterior columns broken and falling over with yellow warning tape tied around. The room stank of musk and mold and the bathroom door wouldn't even close without moving the toilet. They think they're going to shake me down for their renovations fund and its not happening. They had all my information and could have called me to discuss this alleged damage before just charging my credit card and not returning my calls. They also overcharged me for the agreed upon rate for the room. I was told I needed to fill out a form for my service dog and I wouldn't be charged a pet fee because he's a service dog. I was charged the pet fee anyway. This is outrageous business practice and I knew I should've gone back to the Ramada we stayed at on the way down, just up the road from this place. They charged the correct rate, didn't allege any damages that didn't happen, and didn't try to take me for a ride.

The bed was ok, the room was nice, the place where the hotel was is nice, the breakfast was good,…read morethe location was excellent right next to a gas station. The shower head was small and did not complete the shower experience. And the a/c was ice cold but I appreciated a good working a/c unit.

This hotel looks to be newly renovated and it looks sharp. Upon walking into the hotel you are…read moregreeted by the staff, and there is a little shop area that you can buy snacks at. There are fresh cookies and coffee/water for hot chocolate or tea as you look toward the dining area as well. Everything was very clean, looked nice, and the beds were firm but comfortable. Within 10-15 minutes of checking in, the staff even reached out over text message to make sure that our room was ok and see if we needed anything. We did request an extra blanket and it was brought to our room promptly. Location wise, this hotel is close to the highway (but we didn't hear it from our room). The pool was a little chilly at first, but once you got used to the temperature it was great. The hot tub was also very welcoming though I had problems figuring out how to turn on the jets as nothing was clearly marked (there are timer buttons and not something that you have to turn to start, just look by the red button). Breakfast was your typical hotel breakfast with eggs, bacon, potatoes, oatmeal, cereal, waffles, and an assortment of both breads and drinks. Though the eggs were still a little slimy, everything still tasted good and the staff was very friendly. Overall, I highly recommend this hotel and we will definitely stay here again. Great job Hampton Inn!!!

We stayed at the Hampton Inn and had a great experience. The person at the front desk was very…read moreprofessional and accommodating. When we came to check in her, patient was tested by a man that was chattering her ear off. Something was off with him, but she was extremely patient. She displayed a level of professionalism that was very impressive. We stayed in a suite. It was very clean and the bed was comfortable. I would recommend this motel if you're passing through the area I need a place to stay for the night.

Nice hotel... big rooms.... Paper thin walls. We could hear our neighbors to the point of…read moreunderstanding words.

This place is super cute, the people were so nice and the breakfast great! We had the corner…read morekitchenette.. roomy and comfortable. My only negative is the freight trains.. they started at 3 am so about one an hour.. if you don't mind the train the rest is awesome! There is a street very close so the whistle blows at least 3 times every time a train comes by!

Easy check in and out! What I noticed most was the cleanliness. You walk in and everything was neat…read moreand organized. They have a little convenience shop to the left of the desk filled with snacks and, luckily, floaties for the pool. The front desk ladies were polite and friendly! We stayed here twice, in the same room actually. It had 2 queen beds, a pull out couch, mini fridge, desk area, and a decently sized bathroom. Our party consisted of 2 adults and 2 children and we had more than enough room. The bathroom was stocked with shampoo, conditioner, and body wash, all in refillable pump bottles. The sink also had hand wash and body lotion. The pool area was kept clean and the staff said we could eat in there at the tables if we wanted. It wasn't a huge area, but there were at least 2 tables and several options for seating. The pool only went to 5 feet and had decent stairs for my toddler in the shallow end. There was also a small gym, complete with some dumbbells, an adjustable bench, treadmill, elliptical, and star stepper, plus a yoga mat and exercise ball. There was a small cabinet which held towels, wipes, and a water dispenser/cups. The only bummer was I saw the same dead moth under the elliptical both stays (2 weeks apart), so I know the gym hadn't been cleaned. Breakfast was decent-- it was the same both both times we had it. They have 3 cereal options, some yogurt and oatmeal, fresh fruit (apples, oranges, and bananas), two types of eggs, sausage, bacon, toast (even a GF bread), bagels, muffins, cinnamon rolls, and a pancake maker. There was also coffee and tea. Everything was served until 9:30. There is always water with fresh fruit out. We ate at two nearby restaurants-- Fat Boy's Pizza and Cinco de Mayo Mexican and both were great! There is also a restaurant list inside the lobby. I felt safe staying here and had no issues in the parking lot. There were only a few other guests during both of our stays. This was a good spot to stay during our travels and I will definitely consider coming back!

Check in was fast and clean hallways and warm swim pool . Overall good stay, good value for the…read moreprice.

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

Check in was quick and parking was easy. The hotel was very quiet even though they were sold out…read morefor spring break. The room was very clean. We checked out the pool in the morning and had it to ourselves. It is a small pool and there was only 1 clean towel. Breakfast was ok. I've had better ones at other Fairfield Inns. We would return again when traveling.

We needed a place to stop half way on our journey and didn't want to stay in a chain by the…read moreinterstate hotel. This was the perfect stop. It was like going back in time and felt more like a bed and breakfast than a hotel. Service was nice, breakfast was included and covered what you needed, and the rooms were very cozy. Loved the historic information they have everywhere. So glad they decided to preserve a piece of history.

A wonderful experience in a lovely setting! Truly Southern hospitality with attentive staff, in a…read morehistoric and modern setting. The rooms were all differently appointed and were refreshingly comfortable.

I just can't say enough about this wonderful place! The setting here is lovely and it's right off…read morethe Blue Ridge Parkway. Deena is welcoming and really helped make our stay memorable. You can rent a cabin or a room in the small inn, most of which have a whirlpool tub. We actually lucked out and got the last available room in the inn. The kitchenette is a great addition and we did make use of it! The bed was comfortable and the flat screen TV was very adequate for it's size. The heater is a bit noisy when it turns on, but that would be the only thing I found even remotely unpleasant. What I love about this wonderful place is all the personal touches in the rooms. I felt so much at home with all the decorations, and loved the whimsy of those outside and on the porch. I love that each room has an old screen door, and yes, it will slam if you forget to hold onto it when you walk in and out of the room!! We couldn't be more pleased with our stay here! We look forward to returning soon!!

Very pleasant accommodations, great location, pretty surroundings. The ponds add nice atmosphere…read more We've only stayed in the cabins, but they're super cozy and well appointed with about everything you'll need for a stay. Only complaints: The cabins are tightly packed and access to the beds are is a little limited. Also getting to the place can sometimes be tricky if there's been a lot of rain and the driveway or access roads have been washed out. This is not a place to take your lowered Corvette! We've been back a few times, will be back again.