If you need services of this nature. You need to come here to Health and Human Services off of…read moreSherman St. IN Richardson. The ladies behind the Glass are very knowledgeable and helpful. If they can help ans you qualify for services they will assist you with absolute certainty. They are curious and very polite. Even when it's busy they get to you with quickness, in comparison to other health and human services

I had a disappointing experience at Texas Health and Human Services. When I arrived, the front desk…read morewas unattended. After waiting, a staff member came toward us visibly upset and spoke with a very rude attitude. She said, "Well that's why I'm here and not to just grab a paper packet," which felt unnecessary and unprofessional. I understand offices can be busy, but basic courtesy and clear communication go a long way. This interaction made an already stressful visit even more uncomfortable.

The courthouse is clean. There is a security guard who goes above and bottoms to make you laugh…read morewhen you walk through the door before you get your items out. Look out for officer Culpepper!!

After some time spent in the Army I reached back out to my recruiter SSG Zamora to recover some of…read moremy enlistment information, he was very professional and quick to act, it was great to see this kind of camaraderie from SSG Zamora even though it has been years since the last time we've met.

I have worked in the Dallas County District Attorney's Office for two years now, and I have to say…read morethat our offices are filled with dedicated public servants who work incredibly long hours to make Dallas County a safe place to live and work. It is such an honor to work for District Attorney Craig Watkins, who has fundamentally changed the way we approach criminal justice and has risen above the political echo chamber to get down to real business. Dallas County is lucky to have him.

Seriously!?!?!?! The people are rude here, and they do not know where to direct people if they do…read morenot have the answers for them. Luckily, there was a woman that had "been there, done that" who was able to give me information on where to go. Even though she had actually done this, the DA's clerk said that I could "try that, but that is by court date only". We went to the George Allen Court Building and got done today what DCDA said would take weeks, possibly months.

Had an 8am appointment on March 24. About 25 mins before the office opens, two DPS staffs came out…read moreto make sure we are to be served correctly. They took their time with much courtesy and patience. I was served by a very nice lady at Counter 3. Very polite, courteous, with a great attitude and professionalism. THANK YOU!

If I could give a zero rating I would. Terrible attitudes from the staff, and don't try calling the…read morecustomer service#, for additional instructions. I didn't pass my eye exam. I had all my documents, paid the $33 for my renewal, was shoveled an vision test form, to be filled out by my optometrist, but wasn't told what to do with it afterwards, had an attitude when I asked. Now getting back to the customer service #. It keeps asking for your phone #, never allows you to get past it. When you do, the wait time is ridiculous, and when you try to leave a recall #, it goes back to asking for your phone #, over and over again, will no let you get past it. It's that it some chat person, which is not capable of answering your questions. Do better please. No one has the time to deal with this, just to do the right thing and renew their license on time. Better attitudes, more human customer service reps, and better service is what you really, and truly need.

I had a surprisingly great experience at the DPS office overall. Most of the staff were friendly,…read moreprofessional, and genuinely helpful. The process moved smoother than I expected, and several employees went out of their way to answer questions and keep things organized. That said, I would strongly recommend avoiding the lady at the first booth if possible. My interaction there felt unnecessarily rude and dismissive, which stood out compared to the rest of the team. Thankfully, once I got past that initial step, the rest of the experience was much more positive. Overall, good customer service from most of the staff, but that first impression could definitely use some improvement.

Made an appointment for my daughter to get her drivers license w/all completed ppwk and road test…read morealready done from a third party beforehand. Close and convenient location! We live in Lucas. Upon arrival we were greeted with an employee that assisted us promptly with the check in. Very quick process and on our way to grab a seat. Not even needed, as we noticed the ticket number displayed on the monitor to go to our register. The employee helping us was friendly, fast and the picture was taken and we were on our way. Took about 30 minutes or less for us. Definitely doing this again for my other two when the time approaches. Great experience!

I don't often write reviews for government offices, but the staff at the Texas Department of Public…read moreSafety in Plano absolutely deserve one. My appointment was scheduled for 1:20 p.m., and through pure operator error (completely my fault), I accidentally went to the wrong location. I had went to the Texas department of transportation. Then I drove to McKinney location only to realize my appointment wasn't there either it was in Plano, about 30 minutes away. Talk about panic mode! I had been waiting for this appointment since last August and thought I had completely blown it. By the time I arrived in Plano, I was late, stressed, desperately needed a restroom, and was convinced I'd be marked as a no-show. That's when I met Ms. Mona. She greeted me with kindness, directed me to the kiosk, and when my ticket showed "No Show," she didn't just send me away. She calmly suggested I speak with the representative at the window because they might still be able to work me in, even though they were very busy. That little bit of encouragement gave me hope. Then I met Ms. Esther, and she was nothing short of an angel. Everything that could go wrong seemed to go wrong. My utility bill had the wrong address, so I had to email new proof of residency. I realized my vehicle registration was still in my car, so I had to run back outside to get it. Then I needed my veteran's proof of service...another trip to the car. I was definitely getting my steps in that afternoon! To top it all off, I accidentally emailed my documents to the wrong email address because I forgot part of the address and even misspelled "department." I was rushing, overwhelmed, and honestly on the verge of a panic attack. Through every bit of it, Ms. Esther never once acted frustrated. No eye rolls. No impatience. No attitude. She was patient, professional, encouraging, and genuinely kind. She gave me until 2:40 p.m. to get everything submitted, and thanks to her grace, I finally got checked in at 2:49 p.m. My number was called at 3:28 p.m., and I walked out with my new Texas driver's license at 4:09 p.m. Looking back, every single problem that day was my own doing. Had I slowed down, double-checked the address, and organized my paperwork before leaving home, the appointment would have been smooth. But instead of making me feel worse, the staff treated me with compassion and respect. The facility itself was clean, with plenty of parking, clean restrooms, ample seating, and friendly employees throughout the building. Thank you, Ms. Mona, for giving me hope when I thought I'd lost my appointment. Thank you, Ms. Esther, for your patience, your professionalism, and your kindness. You probably don't realize it, but you saved me from a panic attack, a migraine, and a whole lot of tears that afternoon. Customer service like yours deserves to be recognized. Thank you for turning one of the most stressful days into one I'll actually remember with gratitude

It's been a long time since I had to go in person to the Department of Public Safety for a license…read morerenewal, but lucky me, this was my year. When I got my notification, I learned they now operate on an appointment system. I made my appointment and the next available was one almost one month away. Today was my day... An appointment I was dreading could not have gone smoother. I checked in 30 minutes prior to my appointment (the maximum allowed). I didn't exactly clock how long it took me, but I was in and out and back on the road well before my scheduled appointment time and the person I worked with could not have been more pleasant!