Bought a car from them less than 6 months ago that should have NEVER been on the lot. I was told…read morewhen I had hesitations on keeping it when there were issues with it on day 1 that they would make it right, and when the SAME issue was still persisting after 3 months I was told they weren't willing to help me any more beyond recommending a mechanic an hour from where I live. This is after bringing it to their mechanic 40 minutes from where I live at least 3 times, costing me time and money and causing me to go weeks without a car, having to borrow a car from relatives or with a loaner car that I had to do almost daily maintenance on (which by the way, was immediately put up for sale on the lot when I dropped it off- my condolences to whoever ended up buying it). After spending $2600 on repairs one month ago, I'm now looking at another $4500 in crucial repairs. After giving them the benefit of the doubt for months and ignoring my gut feelings, I no longer for a second believe the dealership did not know about these issues. I know there is always a risk when buying a cheaper used car, but this is unreal. Everything about this experience from the moment I drove off the lot has been an absolute nightmare and has not only left me in debt that is going to take years to get out of, but with a vehicle that is unreliable and untrustworthy and has already cost me more money to fix than it did to buy. Do not go here.

Update from my last review. Dn auto sales is a great place to look for a vehicle! They have a wide…read morevariety of cars, trucks, and suvs. My car searched started out pretty horrible but turned into a very huge and helpfull situation. They are willing to work with all credit levels and offer in house financing which was good for me. He went out of his way to make sure i was happy and in a new car without any issues. I would defiantly recommend this auto place as a great place to get it next whip. Super nice guys!!! Thanks a ton?!!

12/14/15: I was introduced to West Metro Buick GMC when I submitted a request for information on a…read morenew vehicle. They are a "no hassle, no negotiation" dealership that puts their best price forward, and does not pay their sales people commission on sales. Jared emailed me with the information I requested, and then told me to contact him if I wanted to test drive. He was not pushy and left me alone until I decided to make the 50 minute drive to Monticello because they gave me a super reasonable quote on the vehicle I was interested in. I emailed Jared on a Tuesday morning asking if I could come up that afternoon to look at the vehicle. I found out that this is normally his day off, yet he was waiting for me when I arrived at 2pm. He spent an hour with me, answering all my questions and test driving the vehicle. I left, and Jared went home - except I returned 15 minutes later to purchase. He gladly came beck to work to assist me. I then met with Paul, the finance manager. Paul was no nonsense, asked a few questions, and then came back 10 minutes later with the best option for me. Again, no pressure, no added side sales - he showed me options that made sense for me, answered my questions, and let me decide what I wanted. He explained everything I asked about in the paperwork without being condescending, and treated me like a knowledgable and respected customer. After my purchase, despite his dinner plans, Jared took all the time that was needed to fully explain all the features of my technologically advanced vehicle, and did not make me feel like I was being rushed so he could go home. I was out of the dealership within 3 hours of my first arrival, and was never pressured. The made me a fair deal, including a fair trade-in deal. Everyone at the dealership was friendly, and I could tell they were doing their best to make everyone at the dealership feel comfortable and taken care of. I have never had such a pleasant experience purchasing a car anywhere else. They left me loving their dealership, and totally satisfied. They now have a loyal customer in me. -------------- Update 1/16/16: I took my vehicle in to have accessories installed, and it was a great experience. They had a loaner vehicle waiting for me, which was a brand new, loaded GMC Sierra with only 500 miles on it ready to go with a full tank. They gave me an estimated completion time, and when I arrived at that time the vehicle was finished and the work was done in a quality manner. I did ask them to look at repairing a scratch, and they told me they would have to send it to an external shop for a quote as they do not do body work at the dealership - which is a negative for me, but not a big negative. I like one stop shopping.

I bought a truck from West Metro a couple of years ago. The truck itself has been fantastic, and…read morethe initial sales team was great to work with. However, the experience in the finance office completely ruined the relationship, and I feel like I had one pulled over on me. During the finance process, I felt heavily pressured into buying their extended warranties, specifically the "Wrap Coverage." They heavily sold it as ultimate peace-of-mind protection. It turns out it was anything but that. Here is what you need to look out for if you buy here: * Used Replacement Parts: When I actually needed to use the warranty, the provider they sold me tried to replace my truck's components with used parts. I had to pay out-of-pocket just to get actual new parts put back into my vehicle. * The Fine Print Trap: The "Wrap Coverage" was highly praised by finance, but they failed to disclose that seals and gaskets are completely dropped from coverage after a certain mileage milestone. I am currently sitting on $3,000 worth of necessary seal and gasket work with zero coverage. * Zero Accountability: When I reached out to West Metro, they washed their hands of the situation by telling me they "no longer sell that company's contracts." * Broken Promises & Ghosting: The finance manager dragged me along for a full month, claiming he was talking to the General Manager (GM) about getting my out-of-pocket parts costs reimbursed. I even supplied them with the invoice from my recent visit proving what I had to pay to put new parts in the truck. It has now been three weeks of absolute crickets and ghosting. I thought I was purchasing peace of mind, but I really just bought an expensive lesson in fine-print deception. The sales team can get you a great truck, but run away the second you get sent to the finance office. Don't buy their third-party protections.

We had a great experience working with Peter today. I luckily don't have to buy cars too often but…read morewhen I do, I seem to always forget how the process pans out. Peter was patient and walked us through the whole process with patience and professionalism. His vehicles are well priced and in great shape. The car we had interest in looked almost brand new (still had that new car smell!). Salvage title vehicles at first can seem daunting, but we were able to have all our questions answered thoroughly to relieve any concerns we had before we decided on the purchase. With a salvage title, you can score a nice car at a great value. This will be my third salvage car and I've had great experiences so far. Peter wasn't pushy or insistent in any way, in fact, he got us through the process rather quickly and was willing to be flexible to get the sale done. While chatting, we found out he has a lot of repeat buyers. You don't get that by selling lemons. You can find his vehicles listed on Carsoup.com, Facebook or through his website. The lot is mainly by appointment only, so make sure to make a call before visiting the lot. Good car buying experience, I recommend.

Dave was awesome to work with. Nope I have no connection to them to give them a better rating. This…read moreis just my experience. They waited two weeks for my tax return to come back when I'm sure other people would have bought the car. They got me approved for financing even though (after Discover card) I have terrible credit now. The car drives perfect and we found no drama with it. I read some of the other reviews and I'm not discounting them but some look really old. As of yesterday these guys are great in my book.

I recently purchased a vehicle. And found the laid-back environment refreshing compared to other…read morecar dealerships very relaxed, conversational friendly. He had direct connectivity to Royal credit union and was able to get a loan approved right on the spot. It took a lot less time than I was expecting.

Slim's Auto Repair - Anoka, MN…read more Slim's came highly recommended by a close family friend, Dave Marrs -- a man who, even after moving away from Anoka, still drives back just to have Slim's work on his vehicles. That alone told me everything I needed to know about the kind of trust and loyalty this shop inspires. I showed up at Slim's tired, stressed, and honestly just needing someone real -- someone who'd talk to me like a human being, not a problem to rush through. I'd been through enough breakdowns lately (cars and otherwise), and I needed honest communication, fair pricing, and a genuine sense of care. Slim's delivered all of that and more. They explained what needed to be done without condescension or fluff, kept me updated, and finished my "blower motor surgery" along with a few other diagnostics quickly and efficiently. When I picked up my car, I slid into the driver's seat, turned the key, and just knew. You know that feeling -- when the engine hums smooth and steady, and your gut says, "She's good." That's the Slim's difference. It's not just about fixing cars; it's about restoring trust -- in the work, in people, and in the idea that good businesses still exist. Slim's Auto earned not just my five stars, but my respect, gratitude, and repeat business for life. -- Christina Evers #AnokaMN #AutoRepair #FiveStarService #HonestMechanic #CustomerForLife

I hesitate to tell others because these guys are my secret auto service guys. Kidding aside, the…read morecrew at Slim's is the greatest. They are so honest, they'll tell you when you don't need something done to save you money. They don't try to "upsell" everything by telling you 20 other things you should have them do to your vehicle. They will tell you if something truly needs attention though. They have always done super high quality work, and at a very fair price with good turnaround time. They are prompt with communication and never go silent. All around, this is the best place I have ever used. I put my trust in them with all my vehicles, and they never disappoint. You can't go wrong here.

This is not the first time I have relied on NATCO Transmission for service. And will not be the…read morelast. This place just recently changed ownership, and the new ownership had a very high bar to achieve just to maintain the service excellence I had received in the past. My 2021 suburban with GM's pathetic failure of a 10 speed has been having shifting issues for a long time. I had taken to the stealerships a few different times while under warranty and ofcourse they claimed it was fine every time. Now that the warranty expired, if failed. GM, of course, is refusing to make things right - so while exploring legal action, I still need to get it back on the road. So I brought my Suburban to Shaun (the new owner of Natco). Shaun and his entire team took excellent care of me, made the repairs and got me back on the road. They have secured theribbon of excellance !! Thanks to all of you and NATCO.

Ford F250 - I was recommended to bring my truck to Natco in which I did and I was happy I did as…read morethese folks did a complete check on my transmission and communicated to me my options only after they had all the results. Then they gave me my options a long with the pricing in which they were spot on !!! I have done work with many other places which the prices keep changes and many call backs.... These folks did the right thing and there were no price changes and the work done was awesome and the dates they told me were spot on !!! I sure hope I do not need there services again BUT if I do I would go back in a heart beat !!! Awesome people to work with !!! Thanks to all the folks at Natco......

Took my truck in for some exhaust work and was out of there in about a 1/2hour. Dave's prices are…read moreextremely fair and he does great work. My truck sounds amazing, I would highly recommend DL's Radiator & Exhaust!!

My daughter had been putting off an exhaust repair because we were quoted around $600 at another…read morerepair shop. Was referred to DL's and he did the work quickly and much more reasonable than we could have thought. Quickly repaired only what needed to be done.