I've been so happy with the care my mom gets at Elaine Center. Not only are they kind, but very…read moreresponsive. It gives me peace of mind, during her ordeal with Alzheimer's.

I can't say enough wonderful things about Synergy! From the moment you walk through the door,…read moreyou're met with an atmosphere of genuine care, professionalism, and warmth. Every member of the team is not only incredibly knowledgeable in their field, but also incredibly friendly and approachable. You can tell they truly care about what they do and, more importantly, about the people they serve. They take the time to listen, answer questions, and make sure you feel comfortable and informed every step of the way. Their level of expertise is only matched by the kindness and respect they show their clients. It's rare to find a place that combines both skill and heart so seamlessly -- but Synergy does exactly that. If you're looking for a place where you'll be treated like more than just a number, where the people are passionate about helping others, and where excellence is just the standard, look no further. Synergy is a gem, and I'm so grateful to have had them. Thank you! Judie Derouin

Absolutely disgusted by this place. I called to set up physical therapy appointments due to a motor…read morevehicle accident and they told me they won't accept patients who have been in accidents because "they've had problems getting paid from those claims. So, unless I was willing to pay out of pocket or go through my own insurance, they couldn't help me. Clearly, they aren't patient driven, they discriminate based on your injury, and are just generally over all unhelpful. Go somewhere else, literally anywhere else, you'll be better off!!​

Reliable service. Had 24 hour care set up for my Dad who has dementia/Alzheimer's and the care…read moreproviders were good at keeping him calm and making sure they knew where he was, especially if he wandered outside. A few care providers did not do what they were supposed to do and they were quickly replaced with more reliable options. The person that schedules the care shifts (Nicole) is very reliable and was extremely patient/flexible with me even when I was irate at times.

I worked with Sina for a little bit and she was amazing! Even the clients she has were great! She's…read morean amazing boss with a growing business.

My sister has lived at Christopher Heights for several years. The food looks good, the staff is…read morehelpful to the limit that they are able to be, and there are numerous activities (musical performances, movies, games) for residents who wish to take part.

This is where my grandmother is now living as a resident of their assisted living. It seems like…read morethere are lots of activities and things for her to do her age which is 98 and I think you should be kept quite busy every day so she wont be sitting in front of a television set as much anymore playing games and watching TV. She'll go out meet more people and make other friends friends.She has a really good apartment on the first floor which is right up the main lobby she is also able to overlook the back of the parking lot of the building was lots of activity people walking by and stuff all the time so if you feel like will do well there I'm hoping after the first few days she seems much happier than she was when she was home which was a little overcrowded with extra family members in it.

We cannot say enough positive words about Mary's Meadow. We recommend them so highly. My mother was…read morethere for a couple of weeks after being hospitalized post a bad fall and having a severe back injury as a result. Mary's Meadow was recommended to her and our whole family is so grateful she had access to the care there. The staff genuinely care and are so kind, professional, knowledgable, and helpful. They go above and beyond in many ways, including giving my mom uplifting words of encouragement and helping her stay positive. Also, all the meals are hand-made and nutritious. We were all relieved my mom got the nutritional support and oversight she did while there. She regained a lot of strength from the food, which was always delicious and delivered on time. The whole place is clean and comfortable. There are doctors, nurses, and other caregiving professionals (e.g., physical therapists, nutritionists, etc.) on hand. We remain very grateful to the whole team at Mary's Meadow!

Phenomenal acute care. My husband had a below knee amputation on a Friday, transferred to Bronso on…read moreWednesday, and was home a week and a half later. He is able to ambulatory with a walker and wheelchair and is ready to begin his prosthetic journey 3 weeks post op!

Went there in alternative to baystate in Springfield because of the wait. Sat there for 5 hours ,…read moreafter being seen I left with 0 improvement still in pain, my perscriptions were never even called in or filled to cvs . Didn't prescribe all the things they said they would help with, forgot about me and printing my discharge paperwork and overall felt the lack of care

In honor of National Nurses Week, I hereby nominate Shriners Hospital for Children in Springfield,…read moreMassachusetts and all other Shriner Hospitals for Children - I bestow coveted NURSING STAFF AT SHRINERS ROCKS award! On a personal note, my daughter is a Nurse at the Springfield Shriners. Since her young age of 4 she has wanted to be a Shriners Nurse. A friend of hers was a patient and she accompanied her friend and parent for a well visit and physical therapy. She was awe struck and with the continued influence of our family members in the Nursing field, our daughter made her dream come true in 2018. It's one not the smaller Shriner Facilities, but every one of them is staffed with kind and compassionate caring individuals. Many of whom work part-time due to budgetary constraints being a non-profit, so these professionals need to supplement their incomes by working per-diem at other Healthcare facilities. It's takes a special person to juggle and remain grounded caretakers. Our daughter has shared some very heart warming stories about the patients and their families situation. Each being unique from the other. I wish I could go into further detail, but out of respect of each patient I can't. Please trust me when I say, the Shriners organization in Springfield, Massachusetts works miracles, as does all of their other Hospitals. Happy NATIONAL NURSES WEEK Shriners and all others!

I am a volunteer driver I take Amish children to the Shriners in Philadelphia Pennsylvania and…read moreSpringfield Massachusetts occasionally Boston these guys are just fantastic the care they give these children at no charge is exceptional they just gave a child I took down there today a stroller that is probably 1500 or more dollars custom made for him I will donate to them at every opportunity and probably put something in my will for them

My mother-in-law is there. The elevators are slow if they're working at all. Foods Great! The…read morerent went up 400 last month so now it's 8,400. a month that's ok. If they didn't make you pay extra for bringing food to the room if they didn't feel well enough to go downstairs. OR if the elevators took too long for them to stand or forget where they are in fact by the time they came. It's so hot in there, yes elderly need heat I get it but, to be brought to the hospital for being over heated is another thing. (Family does laundry). My mothers-in-laws frig has been making noise for months. It's making the reset pop off if she wants to make coffee. They do have a lot going on there for them. However, If they need to make sure they take their pills, another extra. They're doing renovations on stuff that didn't need it. Think twice and this probably won't get on the comment page. So I'll make sure it gets on the BBB Also

Moved my mother in this year, everyone has been friendly, welcoming. The administration is right…read morethere answering questions checking in on mom. The dining staff trip over themselves to make each meal comfortable and making sure residents have what they need. Lots of different activities for all different lines. Music brought in at least once a week, exercise classes for all abilities. If she can be home this is a great new home for mom.