This bank cares ! I had a problem with my account. They were very helpful to correct it and make it…read moreright !! Thanks! Plus the staff is very helpful and understanding

From the owner: At Dean Bank, a mutual community bank, we strive to provide real solutions to solve your everyday…read morefinancial problems. Our team of problem solvers work hard to provide products and services that meet all your financial needs, delivered with a level of customer service that's not commonly found today at other banks.

Cody is disrespectful, Cuts you off, and makes comments. DO not use this bank at all. They cant…read moreeven fix a simple issue. I called customer service 3 times and the milford branch. I will continue to go to social media on this.

worst bank to use ever horrible customer service refusing to cash checks. This is not a bank.read more

New level of incompetency. In to open a CD. During application process made several spelling…read moremistakes. After 4th. Left the bank with my money

This bank is one of the many hometown banks that have been in Milford since I was a kid in the 60s…read more It is the only one that has survived and is still running. I love this bank. It gives me personalized service and everyone is so helpful when I go there to do both personal and business banking. It even has a free coin machine to turn in coins and has popcorn and treats available. I hope it is around for many years to come and I can imagine competing with the big guys such as BOA it can be tough, but you can't get the personalized service you do at this bank.

I recently had an interaction with one of the employees of the Bank of America at this location…read more Armin was very attentive, respectful, and understanding. My dad, 92, needed some clarification with his account. We scheduled an appointment with Armine and upon arrival did not have to wait a second to get seated at the office. Actually, she was waiting for us in the hallway. If you are using BoA, I highly recommend this location due to its irreplaceable workforce.

Incredibly slow service to do the simplest transactions. Staff are so rude. I went today to cash…read moreout a CD and it took forever. Clerk was rude, slow and behaved as if I was asking her to perform an incredible difficult labor. I was literally there for over 15 minutes. Not sure why this had to be done in person. They need to get into the modern age with actual online banking and not require someone to go in person. I was also berated for not bringing my ATM card as it would have made her job easier. She shook her head when I said i didn't have it with me. Time to get a new bank!

Andrew the person who attended there is a gentleman! Thanks Andrew! You do an excellent job.read more