Damaged my new truck will not respond back said under investigation for over two weeks just a run…read morearound bad business

We drove in from Michigan in rain so the car was very dirty. I went looking for a car wash in…read moreRuston and this one had good reviews. I have to be careful with car washes as our Porsche sits quite low and not all will work. This one did great. No issues with dragging and wash removed all the road grime. Would recommend to anyone needing a car wash.

Kaylan (spelling) and her manager were a joy to work with. "Old fashioned" customer service skills…read moreon full display. They went above and beyond to make sure my vehicle was taken care of. It is so refreshing to deal with happy kind people that truly seem to care about creating a positive experience for customers. Cannot say enough good things about them and the car wash. Keep up the great work, you are appreciated.

I have been with RocketFast since they opened and have only had positive experiences. No problems…read moreever. Place is always clean. They offer clean towels and glass cleaner to use...free....Who else does that? Good vacuums.... First class. Thanks RocketFast!!!

I went by Saturday with a question. I get my oil changed at a Jiffy Lube in Little Rock, AR. My…read moresticker has me coming back for an oil change around every 3000 miles. I have a new hybrid, and I know I can go longer between oil changes. However, I wanted to be certain. They man at Take Five in El Dorado answered my questions so patiently. He offered to check my oil and tire pressure to give me peace of mind. It was really nice to have someone answer questions honestly without trying to make a sale. It went a long way with me.

Very disappointed with Rocket Fast. My truck was not cleaned properly, and the customer service was…read morepoor. I also noticed micro-scratches on my truck after going through the wash. Definitely not the quality of service I expected. I won't be returning.

They are fraudulently charging and not communicating their pricing accuarelt …read more I signed up a month ago and my card was charged the wrong amount. I emailed and they corrected it and said the next month it would be the higher amount. Today, it was an even higher amount that originally quoted in the email. I asked to cancel and get a full refund and they refused because "credit surcharges are a common practice across many industries today, as they help cover the costs associated with payment processing and other operational expenses. As such, these surcharges are non-refundable. We understand that unexpected charges can be frustrating, and we appreciate your understanding." Nowhere in any paperwork or email was I told about a surcharge for a credit card. In my initial charge, there was not a surcharge for a credit card. I am not frustrated about the price. I am frustrated that TWICE I was charged more than I was supposed to be charged. This is NOT a good business practice.

I told the employee that I wanted a month, unlimited, I gave her my car and went about my business…read more That was March 28. I went back today and the arm didn't go up. I backed up and was told that I only paid for a one time wash. They did this same thing to me last year. I will never go there again. Is that how they stay open?

Both vacuums on each side were not working, totally unacceptable! Worst car wash in bossier!read more

Twin Cities Car Wash Is Awesome I love love love this carwash nice and clean staff is soooo…read morefriendly and helpful and patience since it was my first time there everything was PERFECT WHITE AVALON YESSSSSS

Truck wash for $25. Did a jam up job on a hot day and pretty quick! No complaints at all. Highly…read morerecommended.

This car wash those very nice job. There's three workers that attend to niche cleaning prior to the…read moreentry of the car into the auto wash track. Multiple Wash packages are on offer for daily or monthly rates. The monthly's are pricey but then again, this car wash is the only game in town.

Great service on a busy Saturday morning. I started with an oil change which was very thorough. My…read morefirst visit I'll be back.

The man who drives the Corvette I assume is the owner. I came to get my car washed and vacuumed. He…read morecame out of the building and started screaming at me. I was stunned. By the time he finished yelling my car was around about to go into the wash. I could not believe how rude he was. When my car came out the other end he was there yelling at the guys. Again I was so upset. I complained. A lady whom I am guessing is his wife apologized and offered me a free car wash when I needed it. I agreed to try again. Would you believe I went back to get my free car wash and he comes out yelling at me again. I went in to his wife and told her to pull my car out of line I had had enough of him. She apologized again and came out of the building pulling him away and trying to get him to shut up. My car was already pulled into the wash so it was too late to get it back. They washed it and she kept him inside the building till I left. I do not know what his problem is but I WILL NEVER GO BACK!!! I'm sorry for her.