Damaged my new truck will not respond back said under investigation for over two weeks just a run…read morearound bad business

We drove in from Michigan in rain so the car was very dirty. I went looking for a car wash in…read moreRuston and this one had good reviews. I have to be careful with car washes as our Porsche sits quite low and not all will work. This one did great. No issues with dragging and wash removed all the road grime. Would recommend to anyone needing a car wash.

I have been with RocketFast since they opened and have only had positive experiences. No problems…read moreever. Place is always clean. They offer clean towels and glass cleaner to use...free....Who else does that? Good vacuums.... First class. Thanks RocketFast!!!

Kaylan (spelling) and her manager were a joy to work with. "Old fashioned" customer service skills…read moreon full display. They went above and beyond to make sure my vehicle was taken care of. It is so refreshing to deal with happy kind people that truly seem to care about creating a positive experience for customers. Cannot say enough good things about them and the car wash. Keep up the great work, you are appreciated.

Great customer service!! I had damage to my car and Olivia was very helpful in getting the process…read morestarted to get my car fixed.

From the owner: RocketFast. Car Wash in El Dorado, AR offers top-notch car cleaning services with lightning speed…read more Our experienced team uses the latest technology to provide a thorough wash that leaves your vehicle sparkling clean in no time. From basic washes to premium detailing, we have options to fit every budget. Free vacuums and unlimited washes with monthly Fast Pass. Visit us today and experience the RocketFast. difference for yourself.

They are fraudulently charging and not communicating their pricing accuarelt …read more I signed up a month ago and my card was charged the wrong amount. I emailed and they corrected it and said the next month it would be the higher amount. Today, it was an even higher amount that originally quoted in the email. I asked to cancel and get a full refund and they refused because "credit surcharges are a common practice across many industries today, as they help cover the costs associated with payment processing and other operational expenses. As such, these surcharges are non-refundable. We understand that unexpected charges can be frustrating, and we appreciate your understanding." Nowhere in any paperwork or email was I told about a surcharge for a credit card. In my initial charge, there was not a surcharge for a credit card. I am not frustrated about the price. I am frustrated that TWICE I was charged more than I was supposed to be charged. This is NOT a good business practice.

Absolute horrible Customer Service!! Scratched my hood & top of my truck!! Worker admitted they did…read moreit Was given the run around for over 2 weeks and then finally told to fill out incident report!! Filled out a report only to be emailed the next day saying they weren't responsible and wouldn't be doing anything about it!! Try to support a local business and this is what you get!! Very Disappointing!! Told them i would be leaving a Bad review and their answer was Go Ahead I hope this serves as a Warning to anyone thinking of using this Car Wash

I told the employee that I wanted a month, unlimited, I gave her my car and went about my business…read more That was March 28. I went back today and the arm didn't go up. I backed up and was told that I only paid for a one time wash. They did this same thing to me last year. I will never go there again. Is that how they stay open?

Both vacuums on each side were not working, totally unacceptable! Worst car wash in bossier!read more

They did an excellent job on my father's filthy truck. He lives on a farm and the inside looked…read morelike he left the doors open during a major dirt storm! My father says whyclean it its just going to get dirty again!!

I paid for the top line car wash. The outside looked fine but if you want the inside cleaned just…read moredo it yourself. I was told when getting in my truck "this is the best I could do." Just save your money find somewhere else or do it yourself.

This car wash those very nice job. There's three workers that attend to niche cleaning prior to the…read moreentry of the car into the auto wash track. Multiple Wash packages are on offer for daily or monthly rates. The monthly's are pricey but then again, this car wash is the only game in town.

Took my brand new vehicle to get washed and received a crack in my windshield. The owners were…read morequick to make excuses and cited "August heat combined with cold water", though it is mid-April. To add insult to injury, after paying for the upgraded hand detail, while the owner was inspecting the crack, he left fingerprints all over the windshield that I had just paid to have cleaned. I caution anyone that values their vehicle and wants quality service to support this business.

Great service, thanks to mechanical they always help me and explain everything whit simple words…read moreand solutions