I had ordered some prints here and came and picked them up. They were suppose to be glossy but came…read moreout matte. They were able to reprint and recut for me but it did take awhile. The quality of the print is very poor in my option. It would have been nice if they gave me the misprinted copies just because they made me wait another hour but they didn't.

I went to this location on my break to return AT&T internet equipment. AT&T return instructions…read morestate that my equipment can either be returned to Fed Ex office stores or UPS stores without the need to pack or label the equipment. I entered the store at the Stones River location in Murfreesboro, TN. There was one person ahead of me. As I waited I noticed that there were 3 other employees standing around in the background. 2 customers walked in 3 minutes and 4 minutes after me and one of the employees went to their station to assist them. That employee never once asked 'who's next'! After that particular employee helped the 2 customers that came in behind me that employee asked me if I needed assistance. I said 'yes, I need to drop off my AT&T equipment. The person said we don't take those here...you have to go to a UPS store. I was confused by what the Fed Ex associate said so I went to the AT&T website to see the return instructions again...needless to say I was right and the person at the counter was wrong. I walked back in to the Fed Ex office store now already late for work and fuming a bit. A different employee asked if they could help me. I said 'yes' and went on to vent about the previous employee giving me wrong information causing me to lose my place in line and be late returning to work. This employee possessed my return. I asked this employee why the other employee seemed to be so inadequately trained? I didn't get a response. IMO the other employee was clearly in a delusional and imaginary state of mind that caused the employee to be more focused on perceived appearances than actual reality. Unfortunately this is a classic example of how most DEI hires perform...

They did an amazing job, for better price than others. The quality was fantastic. The customer…read moreservice was very sweet (the perks of working with a family business). I can't recommend them enough! Will continue to use in the future.

Great company. Well run. Very helpful and friendly staff. Nice people. Well Done. Thanks.read more

I met Josh at the Ridgely Road Office Depot this morning and am pleased to say that he is right on…read moretop of customer service. He made sure I found everything that I needed and followed up with helping me find the right size envelopes that I was searching for and also an Academic Wall Calendar. He is smart, aware of everything going on and he takes the time to offer assistance as needed, without breathing down your neck. He is a very impressive young man and having just moved here, I am happy to make his acquaintance, and will definately be a return customer. Thank you Josh!

Went to this location to complete TSA precheck. The man in charge of this was terribly rude. He…read moresaid we needed an appointment which is fair but we tried to call ahead and ask that and schedule online and it was not easily accessible. He said make an appointment online but we have no availability today. We finally figured out how to schedule online, and they had a ton of availability.. avoid this place and the rude staff.

I needed a custom order done on some Yeti's and they did a great job. They were easy to communicate…read morewith, very responsive, and quick to get the order done. I was able to drop-off and pick-up the next day.

B & B Awards and Engraving definitely has a "wow" factor that I haven't received at other places…read morelike them. I reached out to Joel with B&B to see if they could quickly help me get several plaques for my company made in a short amount of time. He made it very simple to do business with them and was able to pull a file from where my company had placed a similar order three years ago. This was all unlike a local competitor who I had to hold while he 'booted up his computer'. Joel was extremely helpful and not only did he get them completed in the time frame I needed them, he offered the best price in town! B&B definitely has my business for life. Professional, efficient and friendly is how I would ultimately describe them. In fact, I'm returning for a trophy and a mailbox marker for my home soon.

Service timely and friendly and professional. I had to return AT&T equipment. It went very smoothly.read more

I drop off 6 items at this store yesterdaY, August 5, 2025 For Amazon. The most expensive item, a…read morepair of Clark sandals is missing. I contact ups customer service and she was unable to assist. This means one of the female in the store STOLE MY SANDALS. I can't go today, however, I am going tomorrow and she is going to cough up my money. I hate THIEVES

I am usually happy this this store. I use it mostly for returns of Amazon products. I have used it…read morefor notary twice. I main complaint is about the management. If you want people to keep coming here you need to have adequate open and closed on your answering service. How much time does it take to tell people you are closed due to the weather. I was there today, big lite up OPEN sign. I called first and only got the leave a message voice mail. You weren't open.

I had a package delivered to this store. My husband went to pick it up and they wouldn't give it to…read morehim per " corporate policy". He has picked up a box for me previously but the Assistant Manager refused to give it to him. I asked him if UPS would let my husband receive the package at my home if I wasn't there. He said they are a franchise and can't speak for what a UPS driver would do. I will not be dealing with this store in the future and I recommend everyone else find another store as well.