Rachel was incredible--truly made what could have been a stressful process feel easy and even…read moreenjoyable. I came in with a long list of wants for my new place, and she delivered. She curated a strong list of properties, toured several with me in person, and was always available to talk through feedback, weigh pros and cons, and help me make decisions. Honestly, it felt like having a best friend on call throughout the entire search--someone I could text anytime who genuinely had my back. That was especially valuable since I was moving from LA to Austin and had no real sense of the neighborhoods or where to even begin. Starting a new job on my first day in Austin meant I had zero time or mental bandwidth to do this on my own, so this service was a lifesaver. I'm so glad I found it. The only downside is the website they use--it's not very user-friendly. You have to hover over the map to see property names, and clicking through to listings can be frustratingly difficult. Hopefully that gets improved, because the service itself is fantastic.

I recommend this to anyone who is looking to move! I was feeling pretty overwhelmed with the amount…read moreof apartments Austin has and sifting through all of that before my move from Dallas. I worked with Jordan, and he made the whole process so easy. And actually enjoyable! I told him what I was looking for, he sent me a list of good options, we narrowed it down, he booked all my tours, and answered my MANY questions. For anyone who doesn't already know, this service is FREE!! They get paid by the apartments themselves, so there's literally no reason not to use this service.

Erika is responsive, professional and punctual. She finds exactly the right property for the…read moreperson, family and budget.

Contacted this agent thru Yelp. A week later returns message she'd been out of town. offered to set…read moreup a meeting. returned the message asking for her availability and never heard back again. Priorities are not on Yelp customers.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Mark and the team at Strub are total rock stars! We moved to Austin from out of state in 2019. We…read moredidn't really know the area very well, but Mark immediately got a feel for the kind of place that would work with our lifestyle and found a hidden gem of a house in a great neighborhood. After living there for 4 years and making a bunch of improvements we decided to move out of state to be closer to family. This was summer of 2023 and the Austin market had already started tanking after the huge 2020-21 price surges. We weren't sure the place would sell because everything in the city was sitting for months. Mark's team put together an incredible listing and did tons of marketing and open houses and got us offer at close to full price after only 2 weeks on market! There were a lot of hurdles to jump through with the inspection and closing process, but the team stayed on top of everything and kept the deal together until we closed. The Strub team is the best in the business and we would highly recommend them to anyone looking to buy or sell in Austin.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Jason was a great help when I was looking for a home in Austin. As a first time home buyer I had…read moreno clue where to start and Jason's 20 years of experience in Austin was invaluable. He knows every neighbor hood in the greater Austin area and understands the market. He knew exactly what bid it would take to get the houses we looked at. If your looking for a house in Austin Jason will be a great choice, especially for a first time home buyer like myself!

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

I'm usually a pretty chill person, not one to blast places online, but what I endured at Barton…read moreHills Apartments was so appalling, so utterly unacceptable, that I HAVE to share this to warn others. Forget the prime Austin location - a quick walk to Barton Springs, minutes from downtown - it's a trap. My experience, largely thanks to the manager, was a living hell. From day one, my "new" apartment reeked of stale cigarette smoke. It wasn't just a faint smell; it was practically soaked into the walls. I even suggested painting the walls and a foundational cleaning, and offered to buy my own odor absorbers to help. Their brilliant solution instead? An HVAC blow-out. It did absolutely nothing. I tried everything - air fresheners, burning incense - anything to escape that disgusting smell that clung to everything. It didn't just linger; it ruined my nice couch and mattress, leaving them permanently tainted. Adding to the misery, I also had to contend with a mass bug infestation. I made them aware of the problem, and they said they would fix it, but guess what? They never did. I was left to take matters into my own hands, constantly buying and setting out my own bug traps just to keep the creepy crawlies somewhat at bay. Then came the parade of incompetence with maintenance. My AC broke down not once, not twice, but repeatedly, leading to a massive leak. Every time I reached out, I was met with such condescending emails or voicemails - like I was inconveniencing them by having a broken AC. the AC was the real torment. When it gave out for the third time, while I was gone for an extended period, they claimed it was "fixed." I returned to a sweltering apartment where the thermostat insisted it was 75 degrees, but the actual indoor temperature was a suffocating 94 degrees - a heat that's simply impossible even with the AC off. And then I saw it: the bathroom ceiling was literally collapsing, dripping and crumbling. This confirmed my worst fears - mold was everywhere, visibly growing on the ceilings and under the sinks. They patched the ceiling, but the AC still barely worked, lasting maybe three days before blasting 94-degree heat again, all while I was being charged insane amounts of money on my energy bill. The place wasn't just uncomfortable; it was a health hazard, completely unlivable. But what truly made this place intolerable, what pushed me over the edge, was their outrageous disregard for my privacy and safety. They entered my apartment without my consent. This wasn't some honest mistake; it was a shocking invasion which they even admitted to doing..... And it's not just me - I met another resident whose power was actually shut off by the manager because he didn't immediately respond to a noise complaint he got on a Saturday afternoon! Feeling utterly unsafe and exposed, I told them, "Please do not enter unless there's a life-threatening emergency." That simple, reasonable statement? They twisted it into their leverage. They refused to let me out of that hellhole lease without a hefty fine, which I had no choice but to pay. I wasn't risking mold poisoning or continued invasions of my privacy. I even had to get an attorney involved, but even that couldn't fully protect me from their manipulative tactics. I'm sharing this because no one should ever have to go through what I did. STAY FAR AWAY FROM BARTON HILLS APARTMENTS until they get new management, especially a new property manager. Your health, safety, and peace of mind depend on it.

Let me start off by saying we hadn't lived in apartments before moving to Austin, but Barton Hills…read moreApartments exceeded our expectations. Our 2.5 years were filled with trips to Barton Springs, jogs around Zilker park, playing tennis on the courts, swimming in the pool and listening to the Sunday afternoon drum circle from afar. This was an extremely quiet, safe and peaceful place to live. Every time I spent more than two seconds in the parking lot, I ended up meeting another one of my neighbors and having a wonderfully positive interaction! The management, especially Marlowe, are amazing. Everyone is extremely caring and empathetic. This is their community too and we could tell they cared deeply about our experience living there. We lived in a 1-bedroom plus office, which we needed since we work from home. This was a great place to work from home because we could leave our apartment and take the trail right behind building 6 down to the creek if we wanted a break in nature. In terms of repairs, every time we needed something fixed it was addressed immediately. Fortunately, everything worked well during our time there, but when we were having trouble with our washing machine, they gave us a replacement immediately! We moved out to live in a single-family house with a big back yard but if I were to move back into an apartment, I would go back to Barton Hills Apartments.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Judy Willey has been my apartment locator since 2004 when I was leaving a disappointing apartment I…read morehad found on my own and vowed not to do the apartment search thing alone again. I found her through serendipitous luck on the internet and I'm so thankful at my good fortune! One of the things I like most about Judy as my apartment locator is that she's incredibly honest. I still remember walking up to the front of an apartment complex long ago and her asking the employee if they were going to do something about the dead foliage out front because it wasn't attractive. I thought this was great because this complex is home for a lot of people and it should look nice! This honesty moves into the apartments themselves as well...if SHE wouldn't live there, she'll tell you (or won't even take you to a place she wouldn't live if she knows she wouldn't live there ahead of time). No amount of commission from any apartment complex would compromise her integrity nor her commitment to her clients. She knows what's a good deal because of the length of time she has been in this business. If a 1-1 with detached garage at such-and-such apartment is currently on special for $699, girl you better take that because it hasn't been that low in ages! Working with Judy takes the stress out of apartment hunting. I send her an email with the specs I'm looking for, such as number of bedrooms, bathrooms, pets, washer/dryer connections or in unit, if I have a floor preference, garage or covered parking, etc (it could go on and on if you want to get really specific); the location parameters, like between I-35/Mopac and 183/2222; the date I'd like to move in by; and the amount of money I'm willing to pay. She does all of the legwork by making the calls to apartments to get prices, availability, and amenities. We meet up to take tours of the apartments I've selected from her list, I make a decision, and that's it! Or, she goes back to the drawing board if I don't like any of them. But I don't owe her a penny because the service is free. I will continue to use Judy for all of my future apartment-locating needs, although here's hoping I won't need her services anytime soon because the most recent apartment she found for us has been awesome thus far.

This is a wonderful company run by Louie Divino. He has nearly 30 years of apartment locating…read moreexperience (he probably started when he was 10), and everyone who knows him and his staff, know that they really not only know Austin WELL, but can tell if they can help you right to away find a new apartment home (translation=they are not going to hem-haw you around). Louie helped my friend when she was relocating from Oklahoma to Austin, and thanks to Louie, the whole process went beautifully. He drove her around Austin, found her the best place, closest to her job, and she and I both were ecstatic! PURE SUCCESS! If you need his cell phone number, I know it, so please hit me up on here, and I can give you his info should you or anyone need an apartment and would like for someone with tact, honesty, and experience to help you out. You will not be sorry! I could never say enough good about this man! He also helped give me and my better half great advice on apartments when we first moved here, too. Louie truly knows no strangers and absolutely cares about everything he does, which is why this is the perfect business for him! With so many of us relocating to and from Austin, this really is a wise thing to do for yourself!

Mike was on top of everything! He worked through every issue that came up and gave me several…read moreoptions for every problem. We had 5 offers total for the house and we were able to maximize the best deal. I would definitely recommend South Austin Homes for any real estate need you have!

Claire Dunn made the process of buying our first home a breeze. At every point we knew that Claire…read morehad our backs and made sure that we were aware of what was going on at all times. If you want a realtor that you feel confident will fight for you every step of the way, make sure that you're working with Claire.

GERMAN ROACHES Almost 12 months living here and I've had…read moreroaches since day one. Despite repeated promises from the leasing office that pest control would fix the issue, it hasn't. The entire complex needs to be tented. The staff is responsive, the property feels generally safe, and the amenities are bland but acceptable. None of that matters when you're living with a constant roach infestation. These bugs destroy quality of life and turn MAA Sunset Valley into a third-world housing development. I would not recommend this place to anyone.

I have lived at the Grand Reserve in 2 different buildings for a little over 4 years now - & I love…read moreit. I love the location - everything I'll ever need is within a 4/5 block radius & even though it's right in the middle of town off Brodie, it remains to be quiet and tucked away in a little nook surrounded by the woods/greenbelt which I and my dog absolutely love. I have yet to engage with the new office staff much, but I have loved and gotten to know most of the office staff prior and they have always been awesome, but I wanted to leave a review to shout out specifically to the maintenance staff, Randall & Liam - & the rest of their crew (I'm sure I've waved but haven't gotten yall's names). I know even before Covid & the freeze they lost a few of their staff and for a while it was mostly just these two guys handling the majority of the entire property and maintenance requests. Even still, I feel they have always remained kind and prompt with my requests and even taught me a few things! When they are backed up or behind they have always communicated efficiently to let me know when they'll be able to make it out to help me, considering I know they have to prioritize by importance. The last few times I've run into them they've said hello and apologized for being a bit behind in orders or property upkeep so I just wanted to leave a review to acknowledge the maintenance crew because we (referring to most of the residents) should be thanking them for staying around and putting in the hard work they've had to do in this heat, snow, pandemic, etc. and I'm sure at times, had to remain professional with upset residents - but they continue to work hard, go down their to do list, and remain friendly anytime I see them. So thank you guys! I appreciate all the work you do for us and for the office! You all are awesome! - Lyssa & Dom