Wish I could give no stars they don't deserve them!!…read more Lupe Silva at Jake's custom motorcycle LLC This is how you give back your customers work? So this is Acceptable work from your shop? I simply asked lupe how long will this tank 2 weeks was what I was told 9 weeks later I pick up my tank and it looks like this!!! Don't trust Jake's custom cycle LLC they are trash and obviously do shitty work! And know you want to say I cut and buffed it man your a fucking joke!!!

This place couldn't fix a sandwich. New owner is a joke they cause more damage than they are able…read moreto fix

Took a new to me Softail in with multiple issues. This bike has an engine upgrade so how much is…read morestock is debatable. Parker diagnosed and did the work. He found more than what I brought it in for but had suspected. I went for all recommended repairs and I came out with a much better and safer bike. Kerrina at the front desk kept me informed and gave me an itemized list of repairs. I don't mind paying for good service and their expertise. Many thanks.

Cannot say enough great thing about this shop! Chad you are awesome, patient, knowledgeable and…read moredefinitely know the insides and outside of motorcycles. I wish you continuous success with your business! Thank you for all your work on my bike! Greg (The Fender Dude)

So I dropped in a couple days ago to check on a service - I am really busy I am told. Ok, so I…read moreschedule for Tuesday at 9 AM..he says it would be really nice if you dropped the bike off Monday afternoon - done deal cause I teach a class at 9 am on Tuesday...I roll in at 415 pm - and......bam locked up tighter then a chastity belt! I double check the hours on the web site - 8 - 5 pm hmmmm. Guess who just lost $320 of my business and all future business?

I have a metric bike (oh the shame) and because all I needed was a front tire change he agreed to…read moredo it for me. I showed up, he did fantastic work - easy peasy.

Called it!!! Out of business - now a clothing store of some sorts..read more

As the Previous guy said. no service, but I've chatted with the owner and he's getting his legal…read morework done to be able to start service. so it is going to happen... eventually. But the deals he gives on his merch. is literally unbelievable... they sell used motorcycles/dirt bikes so still def. worth dropping in every once in a while. :)

I brought my bike in to have a couple of bolt holes re‑threaded, and Matt at Bike Armory knocked it…read moreout quickly and professionally. He was friendly, knowledgeable, and clearly takes pride in his work. The job was done right, done fast, and done with great customer service. Pricing was good too! Looks like I've found my new go‑to motorcycle mechanic. Highly recommended!

Matthew was punctual, efficient and fast. Even in my best days he took me an afternoon to just get…read morethe oil change....lots of talking. Job was done perfectly and cleanly. Kudos to Matthew

I've been trying to get replacement bolts for my headlight cowling (Part #4266A). I ordered them in…read moreearly January and was told they were on backorder until 2/10/2026. After hearing absolutely nothing--no call, no text, no email--I followed up today, 2/25/2026, only to be told the backorder has now been pushed to 3/16/2026. A delay is one thing. A month‑long extension with zero communication is another. For something as simple as two bolts, this has been far more frustrating than it should be. I never thought a pair of bolts would make me regret buying a Harley, but here we are. Starting to think I should've gone with Indian.

I am going to stick to the facts and not provide my speculation in this review. I Bought a used CVO…read morein January and knew it had problems. Part of the deal was, Folsom Harley said they would get them fixed. I am aware a used bike may have problems. During the agreed-on repairs, I did not get a single call about my bike being ready or parts coming in (they called me multiple times about someone else's bike just not mine), and I have had to chase them the entire time. The repairs to the bike were agreed upon at purchase and every time I have gone in, they have mentioned charging me except the last time I picked it up or they have flat out not known what is going on. I will say the repairs were completed finally, but their communication is horrible, and if I had not been pestering, the bike would most likely still not be repaired but that is purely speculation on my part. New damage and Service Issues: Bike has been in shop twice since Jan dealing with the promised repairs. First time bike came out with new damage and a soaked primary as they did not wipe it down after the service (Drove it home dripping oil in front of the rear tire, maybe I'm paranoid but not good). Both times bike has come out with new damage, I will list it below. Scratch on tour pack Scratch on Fairing Gouged screen protector. Overall Expierence: My overall take is this, if you want to feel like you're constantly bothering someone, if you want to feel like you don't matter, Buy a Harley from Folsom Harley. My experience with Harley has ultimately made me exhausted of them. I do not even care to ride the Harley I purchased, nor will I ever be back unless it's to exercise my warranty until it's out.