We bought a liner from this store and had it installed by someone they recommended. The liner had…read morean issue a few days after the installation and they really handled it well. I really was expecting to have to fight to get a replacement but they were professional and took care of us. It was not a hassle at all which I appreciate as a customer very much!

They are always helpful, knowledgeable and friendly. We highly recommend for our hot tub needs!read more

Wonderful experience working with Clearwater Pools!! They built us the most marvelous pool and…read moreprovided the best customer service we have ever received. Ricky and Leigh are such professionals and contributed wonderful suggestions and advice which helped us get the most value for our money. Their combined experience is obvious and makes what they do look easier than it probably is. In addition to building our pool, they helped us design a small pool building - again, with the most bang for the buck while still lovely as well as functional. We also hired the team to built the fence around the pool and it is another beautiful functional product that will last for years to come due to their superb craftsmanship and attention to detail. The entire process and products came together better than we realized it would. All due to the experience, knowledge, superb craftsmanship, and attention to detail of Ricky and Leigh of Clearwater Pools. If you are in the market for a simple pool or one with a bit of custom work, the company is your best bet. We spoke with other pool companies in the Huntsville area before deciding to use Clearwater Pools and now consider ourselves lucky indeed.

We called and talked with this company 4 times and they NEVER kept their word. They said they'd…read morecome out and never did. They don't return calls. I thought ok maybe sexist so I asked my husband to call then maybe they'd take us serious that we want a pool, but nope still no calls. The lady sounds nice but run down like she's ready to retire. She also stated that they had jobs lined up for like 2 years because of their cheaper price. So I have no clue what it takes for them to take you serious so we had to go else where and our pool is being installed now.

Great experience! We had no issues with scheduling. Pictures were taken of a few small issues we…read morehad that could get out of hand. He educated me on what was wrong, what damage it had caused, and what damage it could cause. Very VERY impressed! We will definitely use BSI again!!! Great reviews on Facebook as well!

DO NOT WASTE YOUR TIME CALLING THEM! Cancelled our repair more than once by texting right before on…read morethe morning they were going to be there, no phone call! Very unprofessional! I should have told them to forget it a week ago when they texted my husband and said they had to reschedule because he had booked our repair without consulting his wife to find out that they already had clients booked. TRY again because she was with you when you booked my appointment! Completely unprofessional, I do NOT recommend!

Bippen has been maintaining our general unit since it was installed. They have demonstrated the…read morehighest level of competence, integrity, and kindness! Katy is the best technician we have found,...and we've been around for a while. We will be continuing our annual service plan basically forever. If everyone was more like Bippen, the world would be a very nice place indeed.

Great and professional service. Katy was on time and conducted a complete service on my Generac…read more I was so pleased that I signed up for an annual service plan.

Came in for a high pressure hose. I talked to an older gentleman who took the time to explain how…read morethe pool pump system in my new house worked. And even though the hose was cheaper than the prices I found on-line he gave me a discount because I drove so far to get the part. He added that on Thursday most things are 20% off and military personnel also get a discount. Definitely worth giving them a try

Nothing short of excellent service. Whenever I go into…read moreValley pools, they are always helpful beyond necessary. Bob will try his best to assist, and give you knowledge to keep your pool and components running the best they can. He's even gone as far as said, "Take this one home, give it a try, this will tell your part is faulty or not." when referring to whether or not I have to replace my salt cell. That's going above and beyond!! Prices are great, convenient location for Madison residents. Installed my next-door neighbors liner, and he has said nothing but a great experience, will be using them when time to replace my liner.

I rented a dump trailer here, the workers were very helpful. From the front desk help to Xavier…read moreFreeman the gentleman who hooked it up to my truck, gave me a full overview on how to operate the equipment. When I returned the equipment Xavier the the first to greet me an then came down to disconnect the trailer. Super worker and all were very polite . Fred

I'm a business women lawn care recently purchase a weedeater to add to my work and this weedeater…read morehave been back to Your business 4 times and still not work now the Shop person said I was making my weedeater gas to rich so my husband decided he will make it lets just say I was making the gas too rich. So season almost over just got it back last week tried to use it today not working and it looks like a rush job to get back to me Took it back Disrespectful Shop manager I mite not know everything but I know shotty work. WOMEN BE CAREFUL WITH THE LOCATION ON 72 THEY DONT MIND CALLING YOU A LIE ABOUT YOUR EQUIPMENT.

I had a potentially adverse situation at the house relating to my range / stove gas line and was…read moredirected toward Josh Irwin for advice. Josh walked me through the immediate steps to ensure safety. After everything was deemed safe, we set up a next-day appointment to install the range flex line. The technician assigned to my job was in constant contact with me, beat me to my house for the appointment (a very good thing - no waiting), was very professional, and explained everything as he was executing the job. I would 10/10 recommend Kite Plumbing and Gas for any plumbing or gas job you might have. I will use Kite on my rental and personal properties in Huntsville / Madison moving forward.

I already had a plumber working on installing a gas line into my sunroom for a gas stove and a gas…read morefireplace. They did such a terrible job and jerked me around on price. Then I called Kite Plumbing. They're pricing was reasonable, the work professional, they were respectful of my home and left everything in immaculate condition. They were always on time and took care of getting the required permit and meeting with the inspector to make sure that the work was done to code. They were a real breath of fresh air. I would always recommend them.

Rivers Ridge Moving & Labor did an absolutely amazing job with my recent move across town. From…read morestart to finish they were professional, efficient, and incredibly easy to work with. They moved all of my belongings expeditiously and handled everything with care. On top of that, their pricing was surprisingly affordable which made the entire experience even better. What really stood out to me was their communication. I was in constant contact with the team throughout the entire process and they made sure I felt taken care of every step of the way. Any questions I had were answered immediately and they always kept me updated. It is rare to find a company this responsive and attentive. Highly recommend this company to anyone looking for a smooth, stress free move.