There are some important things you need to know about Rockcliffe Mansion, if you want to save yourself a lot of embarrassment and discomfort on your trip, especially if you have never stayed at a B&B before. Apologies for the length, but these are things you should know. Also, be advised that some of the 5-star reviews are only about the tour.
We were trying to get away for a relaxing couple of days to celebrate my birthday. We started our road trip in southern Missouri on the Great River Road, and followed it to Hannibal at a leisurely, unstructured pace, stopping at little shops and restaurants along the way. It began as a delightful trip. Our first night was spent in Ste. Genevieve in a charming old loft with a lovely host. We planned to continue at the same easy pace and arrive at Rockcliffe Mansion the evening of the second day.
HERE IS THE MOST IMPORTANT THING TO KNOW: If you book a room here, you will receive more than two pages of rules and regulations, in fine print. I hate to do this to you, but you must read EVERY SINGLE WORD. You will be really sorry if you don't. I only skimmed it, and that was a big mistake. Having never stayed at a B&B before, we assumed the 4:00 pm check-in meant our room would not be ready before 4:00. Had I read all of the rules, I would have known that we were expected to arrive at 4:00 pm ON THE DOT, but not one second before. If arriving after 5:00, we were supposed to call or text. Also, there was a wine and cheese reception from 5-6 pm that we had missed, which I'm sure was also frowned upon.
All of this confusion was my fault for not reading all of the rules more closely. At 4:20 pm, I received a phone call asking for our ETA, which was going to be around 6:00. We were asked to call 5 minutes before arriving so that someone could come downstairs and let us in. Since I wasn't yet aware of our serious faux pas, we were a little confused by our host's frosty reception when we arrived. Compliments on the furnishings and fixtures were mostly unacknowledged, and it seemed pretty obvious to us that we had done something wrong. Our hosts were Warren and Juan, but we didn't officially meet Juan until the following day.
Warren showed us a few things about our room and bathroom that needed explanation. Coffee and tea are available after 7:30. After that, more rules. Breakfast is served at 8:30 sharp. We were told there would be a complimentary guided tour of the mansion beginning promptly at 10:00 am, and it did not feel optional. There are other tours throughout the day, and apparently we were actually supposed to have taken the one at 4:00 pm the previous day (while also not arriving one second earlier).
The mansion is very old with original furniture and fixtures, which really add to the charm. Vintage photos on the walls show how the rooms looked at the turn of the century, and many of the fixtures in the photos are the same today, which is wonderful to see. With the exception of the breakfast room, there is almost nothing on the main level that you can touch or sit on. Everything is either roped off or has a KEEP OFF sign. We were told that there is absolutely no food or drink allowed in our room other than bottled water, which was also mentioned in the lengthy list of rules. There is complimentary bottled water in the breakfast room, and we were told that each guest may have ONE. After that, all that is available is tap water that tastes like the river.
Because the following day was my birthday, we had brought a nice bottle of wine to enjoy in our room, but here that is verboten. I understand the reason, since the furnishings are old, but it was a disappointment nonetheless. Our room was cooled by a window AC unit, but the rest of the house was stifling. I like to sleep a little later when I'm on vacation, and I'm not a breakfast eater, but after our check-in experience, I just assumed anything with a start time was required, so I set an alarm and went down for breakfast. This is an "eat what they feed you" situation, so there are no actual choices. I tried to eat a few bites, but it wasn't very good, and it was just too early for me. After breakfast, we packed our car to leave, but before leaving we arrived promptly for the 10:00 am tour. Not long before the tour ended, I began to feel sick from the breakfast and the heat, so I had to rush to the breakfast room for a chair I could actually sit on, followed by a rush to the bathroom. My husband informed Warren that I was ill, and we left. We didn't even bother doing any of the other things we had planned in Hannibal that day, which was disappointing. At this point, we just wanted the "vacation" to be over.
If this sounds like the kind of vacation you're looking for, you will love Rockcliffe Mansion. The bed and breakfast experience is obviously not for us. I'm glad we tried it, but we prefer a more relaxed, laid-back vacation, and this was just too rigid and regimented for our liking. read more