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Rock Star Tops of Cleveland

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - Rock Star Tops of Cleveland

Countertop installation

Countertop removal

Countertop repair

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MC Granite Countertops

MC Granite Countertops

(10 reviews)

I do NOT recommend MC Granite due to the numerous issues I experienced. Some of the major issues…read moreinclude: our slabs were moved to a location further away from us for no reason. Then after arriving for one of our planned layout meetings, we could not see the slab because it was unavailable. After finally having the layout meeting, one part of the backsplash was installed upside down and another part was cut from a different section without notifying us. After so many issues, I shared with them my concerns and they admitted fault and reduced the bill some. I have never written a review before for a product or company (good or bad), but I do not want anyone to suffer this type of customer service that I encountered at MC Granite.

I would NOT recommend this company. I have nothing but issues with the install and measurements…read more I live in Texas and building a home in Ellijay so it was imperative to find a company I could rely on, well MC Granite is NOT the company. The counters I picked were over $80.00 a sq ft. The measurement's were done while I was in Texas and per code which I explain several times via phone to the measurer they sent out that code states 36" countertop to countertop when in an island. He did the measurements and I approved as I trusted them to do the right thing and make sure it was per code. I spoke with Cassandra several times and I was assured the measurements reflected the 36" countertop to countertop. I then approved the measurement from Texas. I traveled up to Ellijay to be there while the install was occurring, I was heartbroken and frankly very disappointed when they did not meet code on 2 sides - the installer left after 1 hour and did not complete the bathrooms nor the kitchen. Three days later I get a call saying a Surcharge was $400.00 to get them to meet code requirements. So now 12K for a very small amount of countertops as they had to take off so much was outrageous. As of today no countertops in 3 bathrooms, and kitchen island. I am exhausted with this situation and I paid them by check, bad idea. They just keep on adding charges on. Now since we had to take off so much countertop on the island I asked to make 4" backsplash - you will never guess what now, MORE MONEY! Never trust their measurements and be there when measurements are completed.I did by phone and guess what MORE MONEY! More money, more money! Yes, I approved the measurements based on their expert. RUN FROM THEM IF YOU ARE OUT OF STATE. Very disappointed, disgusted and plain tee'd off. Overpriced, bad service and at a loss of over $3000.00 on a countertop I paid SO VERY MUCH MONEY FOR!

Rock Star Tops of Cleveland - countertopinstall - Updated May 2026

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