Very knowledgeable and friendly. A large selection. Hoping for more flavored no-nicotine options. My choice for curbing snacking when watching TV. read more

The manager there always seems a bit condescending and annoyed to help customers. They are constantly out of my favorite juice.

I walked in for the first time and I'm so glad! The store is beautiful with a huge assortment for your vaping needs. I dropped my vape pen this morning, cracking the glass, it was pretty old and used too, so I decided to go ahead and get a new one. Katy was amazing and more than I could hope for! She set me up and had my favorite juice too. What a pleasure and she made all the difference! I appreciate it! read more

Excellent service and knowledgeable staff. They are glad to help you set up your new vape device. They will custom order anything they don't have in stock. They will get the items you order within a few days. All done with a great attitude. read more

Moved to the albany area 2 years ago, have tried all the vape shops in town and this place takes the cake! Killer prices on juice and coils, house juice is phenomenal and $16 per 60ml bottle, some are even $12, some days they have a 2 for special! the customer service is 5 stars all the way! absolutely recommend!! read more

Good customer service all the times I've attended (3 times since moving to OR in June). Plenty of juice selections to choose from to fit your flavor profile. Inventory is always in stock which is different. I've been to so many vape shops where I finally found something I like, but they always have it out of stock. It's a nice change to finally get what I want right then and there. Coming from Texas where there were vape shops on every corner, this one is by far better than most of them. I would say if you do purchase some of their "House" branded juice, it does need some steeping depending on when it was made just to let the flavors mend, but it's just a flavor profiling problem. Coming from the vape industry where I use to own my own Juice company, i find it all too often. But patience, and eventually the flavor will come through. I would recommend coming here if you are in the area as I will definitely be a repeat customer. read more

Just stopped here on the way back from California and I'm so happy we've stopped here. We had purchased a product at a vape shop in Portland but was having issues with it, the young lady working this morning was incredibly helpful, personable and kind. Anytime I'm in the area on the way to Portland this will be my new location for vaping products. Thank you for your service! read more

Overpriced, & not very knowledgeable. Nice people but I don't recommend going here unless you are looking to pay $10-$30 above MSRP

Always helpful and friendly. Great prices and great sales! Not to mention a large selection. They take their time helping you find the right flavor. Thanks rock n vape for your help! read more

I have had the pleasure of stopping in this store twice now. I know it's not much but I live in Eugene. The employees are always helpful and awesome!! I have driven here the second time because they carry a juice I absolutely LOVE!! Always a joy when I stop by! read more

Pretentious mean manager. She was not helpful she sold me a faulty product and then talk to me like I was stupid when I brought it back the next day. Probably the worst experience I've ever had in Albany. I'm usually really nice to people overly nice out here and this woman was obviously just really mean or having a bad day I don't know. Either way she took it out on me. I would not recommend going there read more

These people are rude. I go in to the store wanting to look at vape pens. When I ask to see one she removes the top and hands me the battery. Keeping the tank at a distance. I put the battery back on the counter and I get scolded for putting it back to hard. What use is it to see a battery without the tank... read more

My Wife and I love this place. The young Lady behind the counter was personable and very quickly established what our knowledge base was and step by stepped us through the process. Again I love this place. The tutorials more than made up for cheap online prices. You get what you pay for. They clearly offer quality. read more

The girl who "helped" me had absolutely no knowledge of vape products and couldn't even do a simple re-build. The liquid I bought taste nothing like the sample I tasted either. Does Albany have any good vape shops?????? read more