I went to Taylor's Music Store intent on purchasing a vintage Martin D-28. I asked Len…read more(President/Owner) for some help looking the guitar over. I am still a beginner in the guitar game, but I am very particular to the "sound" that a guitar makes. I like the sound of a guitar with rich base tones, which was why I was checking out the Martin. For whatever reason, I just wasn't hearing the sound that I was expecting. Given his experience, Len understood what I was looking for, and showed me a brand-new Yamaha TransAcoustic TA3 Grade all solid wood guitar. Talk about a complete 180 from the vintage Martin, but as soon as Len started playing on the Yamaha, game over, I was sold! The guitar has an internal speaker that sounds amazing and features a built-in loop option. Not only that, but the guitar sounds amazing with the electronics turned off! The new Yamaha was a couple of hundred dollars less than the vintage Martin and came with a lifetime warranty! No brainer! After purchasing my new Yamaha, and per Len's advice, I returned to have the guitar tech at Taylor's adjust the action to better suit me, free of charge! Thank you, Len and your team for an outstanding experience! I would definitely recommend Taylor's Music Store! Regards - Ben Percy

Nice store with friendly customer service to rent musical equipments. Good place to do business…read more Finding parking will be a challenge reat all worked out good!!

I gave them my guitar on a Friday and the person in there said it would be done by Saturday. I got…read moreit back on Wednesday and all they had to do was change the strings. I would not recommend going to this place.

I've been searching for a new guitar for months. I went to this store because they had an exact…read moremodel of what I was looking for. The gentleman running the counter seemed generally annoyed that I was there and wanted to take the guitar for a test ride before I spent 1000 dollars on it. Every time I stopped playing for a second he would say "So what do you think" sort of like it was a conversation ender. I played for total of 5 minutes was in the store for 10 to 15 minutes. We said maybe two words to each other, normally that wouldn't bother me, but the store is small and it's pretty awkward to not speak in that situation. And for the record I'm generally an easy guy to talk to who tried to initiate conversation (Former Bartender). I will say some kids came in when I was about to leave and he was very friendly to them. My search for a friendly guitar shop in the Philly area continues.

Andy and Ryan are the best, that's why they're so god damn busy. Take them your old guitars instead…read moreof buying new ones, and save a million dollars (and your marriage).

Really knowledgeable, transparent, and down to Earth. Would recommend Andy to anyone looking for…read moresomeone to take care of their guitar.

Sometimes great reviews are based on service & skill, sometimes on price, others on the…read moreowners/employees customer service skills and friendliness. Then there are the rare times where a business nails all 3 and that's been my experience at RGB Pro. Went in on a whim after a Google search for a Luthier near me to get a guitar setup professionally and left with a couple of new friends & a killer sounding guitar! Mike & Anthony were in the shop when I entered and they immediately greeted me with over the top politeness and we're genuinely excited to see the guitar I was bringing in for service. They had the guitar destringed, the fretboard cleaned up and polished, the tuners tightened and restringed in a day and wow does the guitar pop now. Prices were absolutely fair for a professional setup. These guys know what they're doing and really care. Beyond that I can't overstate how friendly both Mike & Anthony were. I ended up playing guitar with them and talking for over an hour. 2 guys who knows their stuff. I can't recommend RGB Pro enough to anyone looking for professional work to be done on instruments, keyboards, light setups pretty much anything music related. FYI if you don't believe me check the other reviews as well. Pristine save for one individual who clearly expected several hundred dollars worth of work for just $50 and actually complained about it. Anthony even took the time to tell the customer to come back so he could fix what he wanted done for FREE. Some people are never satisfied.

Bought guitar in to be set up. Had a terrible time trying to get them to respond to my 3 phone…read morecalls. In the end they charged me for a string change but didn't do what I originally asked them to do which was a set up. Disappointed.

Great guy. He tuned my old piano and fixed an emergency I had with my bass. He took me right away…read moreand fixed it.

I have used Louis C Flacche Piano Tuning & Repair for years and years. Lou is the ultimate…read moreprofessional in any kind of repair or tuning. He has repaired and enhanced my guitars through the years, adding to their value, quality, and longevity. Lou has also tuned my piano for years, and has always done stellar work. I trust the care and tuning of my upright grand to nobody else. He recently went above and beyond and fixed a loose pedal that was making noise due to my piano being moved. It is just like new again!! Lou's prices are more than fair, I have always found his charges extremely reasonable. I would recommend Lou to anyone looking to get their instrument serviced by a reputable, experienced, and trustworthy technician and professional.

I was referred to Ron at Arpeggio by a friend to repair my guitar. What I found was a hidden gem…read more Ron has decades of experience making/remaking and repairing guitars and other stringed instruments for professional and amateur guitarists. Ron exudes love for what he does, and the instrument reflected it. He took a trashed Taylor from the early 2000's and made it better than new by giving it a bone bridge, replacing worn down frets, correcting electronics. He also advised me how to better care for the instrument going forward. For me, Ron is a 10. Great to meet real experienced people doing what they love. Thanks, Ron!!!!

Took my Martin SC13-e into Ron yesterday for a setup and he did a fabulous job. Took the time to…read moregive me tips on restringing and overall care. A total professional and highly experienced guitar expert. I will certainly be using Ron again when my guitar needs his expert care.

They have beautiful and unique pieces. I have bought a necklace, a charm and earrings. I get…read morecompliments on them frequently. The people are very nice and helpful. Prices are reasonable.

this is the best auction house ever! bought thousand of dollars of merch from them and never had…read morean issue with anything ,great people!

I got fantastic service at West Chester Music Store…read more I brought my Ernie Ball bass in this had an electronic issue. I first took it to Guitar Center where they misdiagnosed the issue as a bad preamp. The guys at West Chester Music correctly diagnosed the issue as a disconnected battery terminal and had it fixed within 24 hours. This was huge as I was on a time crunch getting the bass back The price was fair, the service was done well, and the turnaround time was absolutely amazing. I will be getting any future work done here

I recently moved back to the area and needed a store for supplies and repairs. Took one of my…read morebasses in for evaluation and repair. Got a little delayed because of the snow storm, but they got it done. Didn't test it out at the store because I was short on time, but got home and hooked it up... sounded great. Before picking it up the technician (luthier) gave me a call and explained the issue he found. Was honest - he told me that there was a loose connection on the preamp board which is potted. He said he drilled out the connection but could not re-solder the wire. He said that the bass will need to have the board replaced at some point. Maybe years or maybe weeks.... but it is working. I know that intermittent issues in any electronics are hard to find, especially when potted under epoxy. The store is a little quirky and crowded with product, but they did a great job. Looked around a bit - they have a huge selection of guitar strings, amps and pedals... new and used. Al, I'm guessing, took the time to walk around with me, pointing out product, talking with me about the basses he had, the email group they managed. They gained a customer.