Had a great service experience at DiPinto Guitars. Took my 25 year old acoustic guitar in for…read moreservice and set up. Chris and his staff took a lot of care and made sure the guitar was good to go for me to start playing it again. Looking forward to seeing them again for my future service needs.

great guitar store. went there expecting to buy a fair priced guitar, walked out with a cheap but…read moreultimately my favorite guitar in the room. Their employee Dave has helped me, has answered any and every question I've asked about the guitar I've bought, how to maintain it and everything. Great welcoming experience.

Great guitars and awesome assistance. We noticed Bluebond…read moreGuitars while dining across the street, and managed to make it over there just before closing. The guy helped us as if he'd just opened for business - kind, not rushed, full of information and chatty. We browsed and my friend bought some strings. This place is so much more than a guitar shop!

Great people! Great guitars! I bought a beautiful les paul and came back to get it set up, thinking…read morei wanted to switch out a whole pickup but they did their magic and made it sound like a new instrument. Absolutely incredible. They taught me a cool trick on how to change the volume on some strings and officially provided me with a guitar im pretty sure i had a vision about when i was a child. truly special experience. Phenomenal store, will be back next paycheck

I gave them my guitar on a Friday and the person in there said it would be done by Saturday. I got…read moreit back on Wednesday and all they had to do was change the strings. I would not recommend going to this place.

I've been searching for a new guitar for months. I went to this store because they had an exact…read moremodel of what I was looking for. The gentleman running the counter seemed generally annoyed that I was there and wanted to take the guitar for a test ride before I spent 1000 dollars on it. Every time I stopped playing for a second he would say "So what do you think" sort of like it was a conversation ender. I played for total of 5 minutes was in the store for 10 to 15 minutes. We said maybe two words to each other, normally that wouldn't bother me, but the store is small and it's pretty awkward to not speak in that situation. And for the record I'm generally an easy guy to talk to who tried to initiate conversation (Former Bartender). I will say some kids came in when I was about to leave and he was very friendly to them. My search for a friendly guitar shop in the Philly area continues.

I have had multiples of amplifiers serviced by Jim. Superior quality...and I'm not a gigging…read moreprofessional musician. Jim treats you perfect and then proceeds to perfrom excellent quality work. Amps serviced by him so far are Peavey JSX and my trusty old 5150 Blockletter, PRS MT15, and Orange TH30. All were perfectly cared for. hes very pedantic and specific about his work. Will likely never have anyone else touch my amplifiers.

Jim Walton is the best amplifier serviceman in the Philadelphia area. Jim cleaned the pots, checked…read morethe tubes, checked the cabinet integrity and installed a tube shield on my daughters Peavey Classic 30. He topped it off with a power check on the amplifier, 25 watts, and a brief demo with his Telecaster. He's your man for tube amplifiers. Please note that Jim is open by appointment only and requires a cash deposit and cash payment.

I have been having my saxophones, flutes, and clarinets only professionally worked on by Mike…read moreHammer and his staff for decades ever since he used to run out of his garage at his home. Now, he has a beautiful shop and much more space to not only complete all repairs, but to showcase instruments and accessories for sale. Mike can complete any type of repair from a simple pad replacement to a complete overhaul of your instruments. He has also sold instruments for me on consignment. Mike is more than knowledgeable about all professional woodwind instruments and knows what people are looking for, what the trends are, and pricing. He is honest and will work with his customers to make sure that every aspect is more than above average. He knows and works on numerous professional player's horns all throughout the area and abroad. Like a trusted and experienced auto mechanic, Mike Hammer and his small team are the ones to go to for anything woodwind related. I would not go to anyone else unless he recommended them himself. I'm glad that he is in the area and I'm pleased to have been working with him for almost 30 years.

I used to send my instruments back to the factory or one of their employees. They were OK but…read morerepairs did not last long. I started going to Mike and I will never go anywhere else. He isn't just great at repairs, he has fixed things on new instruments that the factory missed, and found some things that caused makers to tune up their workers and quality control. His skill is such that he salvaged a flute that fell out on the road getting hit by a car and declared a total loss. It is as good as it was before the accident. I know of no one else who would attempt that. I will drive when and where I must to get to him. No one else will touch my flute head again. And with all the work he does his prices are so fair. He puts in more hours than what he charges for. You may never retire, Mike. You are not allowed. Rebecca S.

After my partner bought a Gibson Les Paul Special Tribute bass at Russo Music earlier this year, I…read moreheard so much from him about how this was 'one of the best shops on the east coast.' Recently I got the chance to check it out in person when we stopped in to browse two Saturdays ago during a day trip to Philly. It's located on the same block/in the same building as Union Transfer, the music venue. The music store has two floors. The main floor/street-level floor showcases electric guitars, basses, and some synthesizers. The second floor has acoustic instruments - guitars, basses, ukuleles, and I think I even saw a mandolin. The repair service area/shop is also upstairs. I remember the big beautiful windows that let in natural light in the space, and rugs and couches to sit on the second floor. The people working there were friendly and ask if you want to try out any of the instruments. You'll see bowls with "Russo" picks here and there too. It's a cool instrument shop. Really high quality instruments there, and nicer than the inventory at a GC. One apparent difference is that the instruments on display at Russo are adjusted and ready to play, in contrast to a big box music/gear store where instruments are mounted straight out of the manufacturer box. It's an easier/better experience for the customer figuring if they like what's in their hands at Russo. And even though it's a boutique store, it has a larger inventory than you would expect. An aces shop, highly recommended!

Any alternative to G Center is a blessing…read more.. Situated as a neighbor to Union Transfer, it makes the 1K block of Spring Garden St. quite the musical destination. First, I dig the shoppe. The walls are festooned with (mainly) guitars, but a few gorgeous basses (for the bassists among us) pepper the collection. A pink 60s P bass is the pick of the current litter. I, however, just needed strings for my '76 Mustang, and my tech guru suggested I stop at Russo's before dropping off the ax for a tune-up. Glad I did. Prices and inventory are about average...but certainly competitive. Solid B. Being primarily a pianist, I can't dole out an A, as they had nothing that might draw my business regarding my primary instrument. But, no matter. Where Russo's really excels is in its staff, imho. From a phone conversation with a gal who put my (very specific) strings aside, to girl behind the counter...all just as pleasant as you please. We talked basses, performing, and teaching for a brief moment, before the rigors of the day pulled me in other directions; but only after being fortified by some solid conversational vibes. Don't order your stuff online. Def. don't go to G.C. Spend the extra fiver and keep places like Russo's open. See ya there, maybe.

Very helpful and friendly. Easy to get to. Took his time with me. Why do I need 85 characters to…read morepost a review?

Fixed up my violin with a straightened bridge and a new sound post. Rehaired my bow and lent me a…read morehigh quality bow in the interim. And sold me a great new bow at a reasonable price when the old one broke. I'm happy!

Bought guitar in to be set up. Had a terrible time trying to get them to respond to my 3 phone…read morecalls. In the end they charged me for a string change but didn't do what I originally asked them to do which was a set up. Disappointed.

Very professional folks here who go out of their way to help. They are knowledgeable and take the…read moreextra steps that are sometimes needed. Don't hesitate to look them up.