Love them!! I had laser hair removal done about 5 years ago at a different salon which had me…read moreholding back tears, I was ready for that same kind of pain but the laser they have here barely hurts (mind I had my underarms done). Erin was such a sweetheart and the inside is very clean and professional, I will be coming here for all my laser needs from now on!

Love this place and everyone who works there is fantastic! I love the atmosphere. Very relaxing!read more

I went to Ultimate Beauty Laser Spa starting in 2023 for a consultation around the holidays. This…read morewas after I had met with other laser spa's and had awful experiences (either extremely overpriced or not friendly at all). Once I met with Alice, I immediately felt comfortable and decided to begin my laser treatments. I started in early 2024 and completed about 7 treatments, it was the best decision ever! I have continued to be amazed by the results, but also amazed with how lovely Alice is. She is caring, knowledgeable, easy to schedule with, and overall, just a great person! She made the whole process easy and comfortable. I have suggested many friends and family to her because my experience was so positive. I am so happy I made the decision to go with Ultimate Beauty Laser Spa and I would highly suggest going!

I've had repeated treatments that caused my skin to pimple and blister. When mentioning to the…read moreowner or her office manager Lori they said it was normal. I have hyper pigmentation marks on my skin and not to mention hair growth is still on my face. I highly doubt I will return even though I can for maintenance.

Staff was always nice. However, I paid over $2,000.00 for under arm and bikini line. ZERO lasting…read moreeffects. When I emailed customer service, they called back and said I would just have to pay more for the additional treatments. Would NOT recommend wasting your money.

I arrived on time for my scheduled appointment when the very rude secretary informed me that I…read morecalled a week before and canceled my appointment. I informed her that I did not call and cancel my appointment on the stated date or any date for that matter. I also informed her I drove an hour to get to this appointment, she proceeded to tell me I must have forgotten I canceled it and they could not see me. I could wait in the waiting room and they would squeeze me in when they could but no estimate on how long I would have to wait. She did not apologize once and stated "I have kids I have no patience for this kind of thing". I then asked to speak to a manager who was unavailable so I asked if she could call me when she had time, it's been 4 months now she still hasn't called me. I then called cooperate who assured me they did not have an incoming call from my number on said date. I asked someone from cooperate management to call me I was assured someone would call me, again it's been 4 months and still nothing. This was the Rochester location. I have been to this location several times before this with no issues but this was very disheartening. Very sloppy business practice, not customer focused. Would not recommend!!

Went here for laser treatments for hair removal. Even though I only went a handful of times (was…read moreusing a Groupon for a trial run), I saw a lot of the reduction I was hoping for! Beyond that, the setting was nice and clean. Staff were friendly and my technician remembered me and what was happening in my life even when I was only coming in once every two months or so! They were also very understanding and easy to reschedule with on the many, many occasions my fluctuating work schedule or family emergencies made me suddenly unavailable. Many thanks and best wishes to the staff!

Laser Skincare of Rochester is beyond amazing. Melissa, has been doing my treatments & she is…read moresweet, kind, and very knowledgeable about the various treatments. Every single treatment I have received so far has been nothing less than amazing. Clean and courteous environment both prior to as well as during the pandemic. They are very mindful to ensure safety not only for their clients but for everyone, and that's reassuring. The owner, Monica, is also very sweet and extremely knowledgeable. Their years of experience and expertise make me feel so at ease. I will continue to come and support these amazing ladies and refer as many family and friends as I can. Thank you ladies for all you do.

I have been coming here for years. I have always had amazing service! The staff is AMAZING!…read more Today, I met with Mallory! She was so sweet and nice! My facial was amazing. Very relaxing. Just what I needed. I was recently diagnosed with breast cancer. As a result. I cannot get any injections, chemical peels, or anything that is not hydrating or natural, while in chemo. Which was a devastating blow to my confidence. I assumed that meant, I would look 10 years older, in a year. Also the chemo is making my face break out. Talk about a huge whammy! Mallory did a wonderful hydrating facial, with Papaya enzymes and lipids. My skin feels and looks amazing! This is now part of my regular rotation. Nothing zaps collagen from your face than chemo. I plan on living through this and fighting hard. But whether I end up in a coffin or continuing to live my best life. I still want to feel pretty. I have a membership through this business and it has been so worth it. Today my service was free. Just because they wanted me to feel pampered. Not only was it a sweet gesture, but smart business. Because now I've tried a new treatment, that I plan on doing on a regular basis. I have not had any injections in about 9 months. I put a picture of myself, so you can see how amazing they keep looking. Without any toxins, chemicals, or injections. This pic was taken after my treatment. No make up, filter free. I'm 55 years old. Still feeling confident, with breast cancer.

Getting preventive Botox here for years! Can't recommend enough! The staff is so friendly and place…read moreis beautiful inside!

My nail tech (@doonyournails) recently joined the Massage on University fam and I got to experience…read morethe space for the first time! It's so cute inside and definitely has a warm and cozy feel. It was easy to find and there is ample parking. Danielle is the absolute best and I've been obsessed with her for a while now. Her work is perfect, her new space is so cute and bright and calming, and she always has something great to chat about. She's the absolute best. You simply won't get better than her in this area, or anywhere!

Michelle has recently transferred from a Pittsford Medi-Spa location and is doing facials here. I…read morehave snapped a pic of her card. On the website all their services are listed and I highly recommend a Chemical/Enzyme peel with Michelle. I purchased an online deal for a resurfacing facial which included cleansing, extractions, mechanical exfoliation (I chose Microdermabrasion) and then the carefully chosen peel for your skin type and results that you are looking for. Michelle takes her time to review your skin type, initial paperwork and is very detailed, meticulous with her work and really wants to get you great results. I had the deeper peel and had some initial redness and peeling that have now decreased and have improved skin tone and clarity. Highly recommended!

I have been going to Amita's for a while now. It is awesome. The place always smells so nice and…read moreit's so peaceful. I usually thread my brows and lip, its always quick and easy. You'll be out in 10 mins! If you don't have an appointment you might have to wait but only a little! Definitely recommend

I made an appointment and was seen right away. The place was nice and quiet, as expected. Cute…read moredecor up front in the waiting area. I had a great microdermabrasion facial with my esthetician. She explained things along the way and kept making sure I was comfortable. Face felt great afterward. Good service overall. Definitely worth it.

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!