We celebrated my daughters' bridal shower in the banquet room in the Hilton Garden Inn. The…read morerestaurant that is part of the hotel, Jackson's prepared the food for the event. The food was delicious and plentiful. Beverly, Kaylee, Yvette & Nathan did an awesome job preparing room and attending to our guests. Top notch service. I highly recommend this venue for upcoming events. A+. Thank you Hilton Garden Inn & Jackson's for making my daughters day memorable.

4.5/5 Beautiful hotel outside of Pittsburgh. It's about 15 minutes from the airport, 30 mins from…read moreHeinz Stadium. There is a mall a light up from the hotel also which is convenient. Per hotel staff the hotel opened in 2019 so really new. The furniture in the lobby and room is modern. They have a restaurant in the hotel also. We checked in at 12 and our room of choice on our floor of choice was available. Check in was quick and easy. I also was able to use my Hilton app for the digital key which was helpful b/c we left the key in the room on accident as soon as we walked out. 6th floor hallway was very airy and fresh. The King Room w/ Sofa bed was very spacious. Large bathroom with walk in shower, no tub! Just how we like it. Long vanity in the bathroom and wide mirror. Also full length mirror in the room. Our room looked out to some type of mill and one of the rivers but at night it looked like a view of a city with all the pretty lights but it really was just the factory. Bed was comfortable to Hilton standards and there was more than enough outlets and USB ports available for our electronics. Only con was that housekeeping must have forgotten to grab the trash as there were used q-tips in the bathroom bin. All and all I would definitely stay here again if need be!

I stayed here last year and didn't have the greatest experience, but I decided to give it another…read moretry since it was the closest Marriott property to my location. The hotel is in a great spot, offering easy access to the interstate as well as many restaurants and shopping options. However, getting there can be a bit tricky, as the only turn into the property is about a block away, requiring navigation through the parking lots of several other businesses. I used mobile check-in, so I never had the opportunity to interact with the hotel staff. Reaching my assigned room was a bit of a challenge since maintenance chose to shut down the only elevator during peak check-in hours. Given that they appeared to be working on the elevator's tile floor, it didn't seem like an emergency and could have been scheduled for another time during the day. The room was modern, as the hotel had undergone a remodel within the past year or two. While the standard room was a bit small, it was still comfortable. Room cleanliness--my pet peeve--was okay. It was good enough not to warrant a complaint but certainly not an above-and-beyond effort. Overall, it was an average stay and an average experience.

Lower end Fairfield experience. Common areas are unkept. Breakfast is substandard. Pool area was…read morenot serviced. Plenty of free parking. I might look for other options in area.

I've stayed here twice. Comfortable bed and good bathroom. It serves its purpose. Lack of…read morecompetition helps this place. In house restaurant RBG isn't really serious about breakfast. They should just put out a basic continental free breakfast.

What a sucky hotel this is. I asked for in early August for two rooms adjoining. We got here…read morethis evening to find our two rooms were on different ends of the hallway! When do they think a phone call saying we can't provide you with what you need and you asked (via their booking interface) for would have been warranted? Maybe like the day after I booked. Then to make matters worse it's just a gross room that smells with stains on the furniture and carpet and dirt on floor. Wow it's just not very nice. The part I found the most distressing is the check-in guy let me know it obviously was our fault because we should have somehow magically known that they didn't have rooms that connect.

No smoking. Place reeks of cigarette smoke…read more Filthy. Construction. Room phone doesn't work. Fire alarms going off REPEATEDLY after 11p. WORST night of sleep I've ever had in a hotel.

Our stay was April 9th, 2025 through April 13th, 2025. We were in town from Alabama for my aunt's…read morefuneral. Our original booking was for 4 adults in a 2 queen bed room with a roll in shower. I double checked our booking the night before and saw that it was changed to a 1 King bed room with extra floor space. We never were contacted about a switch. I contacted customer service and Ben was great. He looked up and saw our original reservation and saw where it was switched to the king room with no notes on why. He contacted upper management for us and got the room switched back to a 2 queen bed room. It was not the original roll in shower but thank goodness that was not a necessity. We checked in about 7 pm the night of April 9th. Upon walking up to the desk, the lady mumbled something and I thought she said name. I told her we were checking in and told her our last name. She proceeded to roll her eyes and said "no, hold on one minute" as she continued to scroll on her personal cell phone for about 30 more seconds. She then checked us in and acted like we were inconveniencing her. We went up to our room and noticed that the hotel elevators and halls had a musty smell and were very unkempt. The elevator floor was soft and the tiles were peeling up. It did not feel safe and kept up. When we got to our room we noticed the same musty smell. It was dusty and the floors were also not clean. The microwave looked like it had never been cleaned. We had to wipe off and clean the Keurig machine before we even used it. The dust was thick on top. We had a few ants in the room. The front of the fridge looked like it had never been wiped down. The shower in the bathroom had pink mold growing in the corners. The mirrors still had splatters on them. Surprisingly the toilet was very clean. The toilet paper holder was loose and the bathroom door would not shut all the way. Our bathroom only had 3 sets of towels for 4 people so we had to go to the front desk to ask for more. It was the same lady that checked us in. She rolled her eyes at us again and acted like we were a huge inconvenience. The next day, April 10th, when we got back to the hotel after being gone all day we noticed that our room had not been touched at all. We went down to the front desk and this time it was a different lady. We told her that our room hadn't been serviced at all that day. She checked the notes and the cleaning lady said that we had the "do not disturb" sign up at 9:30 am and 1:30pm. We did have the sign up at 9:30 am because we were still there but we left at 10:30 am and took the sign off the door so we could make sure it got cleaned. The lady at the counter was apologetic and said she would make a note to make sure our room was serviced the next day. She gave us a set of 4 clean towels, trash bags, toilet paper and tissues just so we could make it through the night. The next morning we were still getting ready when the cleaning lady came to the door. I told her we would be about 30 more minutes and we would be out for her to clean. She told me that she might make it back, she might not because she had other things she needed to do. I told her that we were not serviced the day before and that we needed to be serviced today. Another cleaning lady overheard our conversation and told her that it was on her list and that she needed to get it done because it was her job. As we were leaving we saw the second cleaning lady and she said that she had just got done with her last room so she was going to go ahead and get our room clean so she can make sure it gets done. Our whole stay here we never had any of our coffee bar items replaced. They never emptied our ice bucket or left a new bag for it. The walls were very thin and you could hear talking, doors slamming, tv's playing, water running, toilets flushing. The manager of the hotel was holding business in the middle of the lobby every morning. The workers all stood around and acted like we were in the way as we were trying to leave. One was even laying out on the couch of the lobby playing on his phone as they were conducting business and talking about schedules. The one person to ever say good morning or greet us was the lady setting out breakfast on our very last day. We have stayed at many hotels over the years and many Holiday Inn properties. By far this was the worst hotel stay experience and we would recommend never to stay at this hotel.

When I checked in, the guy asked me if I had ever been there before. I responded, "not to this…read morelocation". He said, "oh! Well, welcome to the best one". Lmao. Apparently it actually is because there was a poster near the elevators that indicated that Hampton inn was voted the best in the world. It also won like a best hotel in West Virginia award also. Who knew? Right off the highway, restaurants literally basically just off the edge of the property including, and I would like to highlight, TACO BELL. Room was decently sized, about average. Beds were comfortable. TV was smaller than I have expected recently and I don't recall them having the option of connecting Netflix or any other streaming services which is nice, relying on what is on cable at that particular moment is a drag and I don't know how we did it for so long. Towels were plentiful. Shower was nice. Multiple mirrors arranged in just a way that your partner can watch you on the toilet from the bed if you leave the door open, as we discovered. I'll spare you the photos that were taken. Not a bad choice.

I stay at this hotel every time I go to wheeling, West Virginia for any kind of event where there…read moremay be alcohol involved so that I don't have to drive back to Pittsburgh. The staff is always super friendly and goes above and beyond. I can't speak on how great they are to me and my pup! This time I got there and other people's stuff was still in the room. I called down and they immediately took action to correct it and got me a new room. I honestly can't say enough about this hotel. I stay there every time I'm there-- they have snacks (you pay for) and everything that you could want when you go back. The hotel is also within a mile drive of a Sheetz if you want selections! The main thing is that the hotel has a shuttle to help get you around if you are doing things that involve drinking so you don't have to drive since Uber is not a prominent staple in this area.

This location was great and they had 3 electric chargers. The employees were friendly and the rooms…read moreare super big and clean. Why I can't give this 5 stars..... you will have a Red Hot Moment. No matter how low you set the thermostat, (we had the lowest) the air only ran 1 time at night. It's August guys. I can't imagine how warm July would have been. I finally woke up sweating and did donuts in the middle of the room trying to set off the sensors. It worked and at 3am we finally got air. The ac did not kick back on till 8am. The other setback are the thin ceilings. Think 5 year old running around at 6am on your ceiling.

Nice Hampton Inn, we stood for one night, July 3-4 th. We…read morewere checked in by the new GM, who stated she was suppose to start the following week, she was very pleasant, as she was learning the computer and system. Room was very nice and comfy. This location had a nice pool, little gym, and continental breakfast. Continental coffee or tea 24 hrs a day in the main lobby.

5/2025 I stayed at this HIX on a Saturday night in May. I needed a place to stay as I was driving…read morethru I-80. They follow the HIX playbook. The room, breakfast area, lobby & parking lot was clean. My car was not molested. I will stay here again next time I'm passing thru. My only suggestion is to have bigger signs to your hotel from I-80.

This is by far the best chain hotel I've visited in some years. The staff told me it's consistently…read morerated as one of the best Holiday Inn Expresses in the country. After having spent a night in a comfy bed, swam in the pool, enjoyed the hot tub, had a yummy breakfast, enjoyed some festive decorations, used the quality bath products, chatted with the friendly staff, and saw just how clean everything was, I'm inclined to agree!

I am bummed. This was our third time and really disappointed to say that the experience wasn't as…read moregood as the first two times. The service was still really good, it was my steak that was awful. I ordered the NY Strip and it was fatty and had a huge nerve running through it making it tough to cut and chew. I decided to send it back and the steak that came back out was WORSE! As a result, I had no dinner. On the flip side, my mom got the salmon and she said it was delicious. I also got the Caprese salad and it was really yummy so not all bad! I did find out they have a new chef so I think it's safe to say it has had an impact.

Very Quiet atmosphere-the food was excellent-service was outstanding and willing to accommodate, as…read moreI had two, hard to please children with me. They cleaned their plates.

Book at your own risk. Hotel cancelled reservation 26 hours before our arrival time booked 85 days…read moreprior due to overbooking. If you must book probably do it last minute so they can take your reservation while they destroy another customer's vacation plans made months prior.

My husband and I always stay here when we are visiting family…read more It's clean, staff is friendly, the rooms are huge. There is a gym, indoor pool, daily hot breakfast.....the bathroom and room itself are clean and well stocked. It's always a pleasure to check in here and we look forward to returning all the time!