No smoking. Place reeks of cigarette smoke. Filthy. Construction. Room phone doesn't work. Fire alarms going off REPEATEDLY after 11p. WORST night of sleep I've ever had in a hotel. read more

Our stay was April 9th, 2025 through April 13th, 2025. We were in town from Alabama for my aunt's funeral. Our original booking was for 4 adults in a 2 queen bed room with a roll in shower. I double checked our booking the night before and saw that it was changed to a 1 King bed room with extra floor space. We never were contacted about a switch. I contacted customer service and Ben was great. He looked up and saw our original reservation and saw where it was switched to the king room with no notes on why. He contacted upper management for us and got the room switched back to a 2 queen bed room. It was not the original roll in shower but thank goodness that was not a necessity. We checked in about 7 pm the night of April 9th. Upon walking up to the desk, the lady mumbled something and I thought she said name. I told her we were checking in and told her our last name. She proceeded to roll her eyes and said "no, hold on one minute" as she continued to scroll on her personal cell phone for about 30 more seconds. She then checked us in and acted like we were inconveniencing her. We went up to our room and noticed that the hotel elevators and halls had a musty smell and were very unkempt. The elevator floor was soft and the tiles were peeling up. It did not feel safe and kept up. When we got to our room we noticed the same musty smell. It was dusty and the floors were also not clean. The microwave looked like it had never been cleaned. We had to wipe off and clean the Keurig machine before we even used it. The dust was thick on top. We had a few ants in the room. The front of the fridge looked like it had never been wiped down. The shower in the bathroom had pink mold growing in the corners. The mirrors still had splatters on them. Surprisingly the toilet was very clean. The toilet paper holder was loose and the bathroom door would not shut all the way. Our bathroom only had 3 sets of towels for 4 people so we had to go to the front desk to ask for more. It was the same lady that checked us in. She rolled her eyes at us again and acted like we were a huge inconvenience. The next day, April 10th, when we got back to the hotel after being gone all day we noticed that our room had not been touched at all. We went down to the front desk and this time it was a different lady. We told her that our room hadn't been serviced at all that day. She checked the notes and the cleaning lady said that we had the "do not disturb" sign up at 9:30 am and 1:30pm. We did have the sign up at 9:30 am because we were still there but we left at 10:30 am and took the sign off the door so we could make sure it got cleaned. The lady at the counter was apologetic and said she would make a note to make sure our room was serviced the next day. She gave us a set of 4 clean towels, trash bags, toilet paper and tissues just so we could make it through the night. The next morning we were still getting ready when the cleaning lady came to the door. I told her we would be about 30 more minutes and we would be out for her to clean. She told me that she might make it back, she might not because she had other things she needed to do. I told her that we were not serviced the day before and that we needed to be serviced today. Another cleaning lady overheard our conversation and told her that it was on her list and that she needed to get it done because it was her job. As we were leaving we saw the second cleaning lady and she said that she had just got done with her last room so she was going to go ahead and get our room clean so she can make sure it gets done. Our whole stay here we never had any of our coffee bar items replaced. They never emptied our ice bucket or left a new bag for it. The walls were very thin and you could hear talking, doors slamming, tv's playing, water running, toilets flushing. The manager of the hotel was holding business in the middle of the lobby every morning. The workers all stood around and acted like we were in the way as we were trying to leave. One was even laying out on the couch of the lobby playing on his phone as they were conducting business and talking about schedules. The one person to ever say good morning or greet us was the lady setting out breakfast on our very last day. We have stayed at many hotels over the years and many Holiday Inn properties. By far this was the worst hotel stay experience and we would recommend never to stay at this hotel. read more

08/19/21 thru 08/21/22. First thing I cut my foot on the bathroom floor of room 216 from where grout was falling out. Luke warm shower at best. Opened the refrigerator door and water came pouring out of the freezer. I asked for another room but was informed they were sold out due to a motorcycle race in the area. I ended up staying elsewhere for the remainder of the trip. General Manager Heather Jackson offered and promised by e-mail to reimburse the 40,000 points that I booked with. Of course nothing has happened to date (4 weeks later) and she quit responding to e-mail. I am a IHG Diamond Elite member, a Holiday Inn & Suite employee (bartender at the Brentwood, TN location), 65 years old, and rarely complain. However my suggestion would be to pick another IHG hotel for your stay. read more

They were not to shabby. They offered a bereavement rate which was very nice. The staff were everywhere. It seemed you couldn't go anywhere without running into someone. The lobby and amenities were spacious and big. They were more expensive than the other option across the street. Not sure why. read more

I called 2 weeks in advance to reserve a room for a weekly rate for a business trip. When I got in the room it looked ok until I looked at the bed and it has a big sink hole in it. I asked to be moved and it was a room that was not a suite which is what I originally had. Ok so I don't really need a suite. The bed almost killed me it was so bad. There was black mold in the tub. I was off the road for the night but it felt gross all night. I immediately started searching and calling about other places. Everything in this place needs to be updated. The breakfast area was nasty and no one cleaned up afterwards. The pool was out of order. When I went to check out the lady that checked me in had charged me over $700 for a weekly rate which is NOT what we had agreed on when I made the reservation. It's not a 4 star hotel! I travel with my job regularly and Holiday Inn has always been my go to place when needed but I have noticed that in the past few years that the have gone down hill as far as quality. I guess I will have to find another place to stay from now on. read more

Holiday Inn Express - Black mold around tub and underneath the tub surround. Disgusting - Hotels Near Me - Monaca, Pennsylvania

My daughter and I stayed here last weekend. We had an amazing time! Our room was very clean and all the staff was very friendly and helpful. The free breakfast was awesome. Tons of choices and well stocked. There was a lady working the breakfast just like at a restaurant, refilling and refreshing everything. The pool area was nice and we were alone most of the time, which was nice. It could have been cleaned up in there a little. Like the towel bin was overflowing with dirty towels and there was a dirty bandaid and hair balls around the outside of the pool. It stayed that way the whole time we were there, but it wasn't enough to make it a bad experience. We would definitely stay there again. We really enjoyed ourselves. read more

We stayed here 4 nights in mid July 2015, and the place is fantastic. We enjoyed very friendly and accountable staff members and the breakfast in the morning was really good. The rooms are good size, hotel was located in a decent area and easy access to freeway. This was our 2nd time staying and the 1st trip was great as well This trip was even better and I think it was the friendly staff. They gave free water bottles, which I thought was nice. Overall - HIGHLY recommend staying here. Thank you for making our trip to Grandma's house special. read more

Very nice staff checking in was a. Breeze, one of the most conveniently located hotels we've stayed in. We got to walk to the restaurant that was right across the street and it was only a 13 minute drive to our competition in Ambridge PA. Nice non-smoking room with king bed, and a pull out sofa, fridge, microwave, and a coffee pot. They served a very large spread breakfast! Nice quiet stay and we'll definitely be back. Thanks for a great stay, holiday inn! read more

Holiday Inn Express - Hotels Near Me - Monaca, Pennsylvania

This is an amazing clean and friendly hotel. We have stayed here about a month while my husband works and it has been the most pleasant experience. The whole staff is just amazing and nice and ready to help with what ever you need. The rooms are nice and clean. They were also amazing to my dogs! I would definitely recommend staying here!! read more

This was our wedding hotel in July 2017. The staff was incredibly friendly and welcoming to the wedding party and all guests. Rooms were clean. The couple got upgraded to a great large room. Highly recommended for a hotel in Beaver County! read more

I have stayed 2 times here and will keep coming back to this hotel, I come up once a month to see family that lives less then 5miles from this hotel. The rooms are big and very clean the staff is very helpful and they are always willing to help with anything you need. The breakfast is yummy and everything we left our room and come back our bed had clean sheets on it and fresh towels in our bathroom. I can't find one bad thing to say about this place and the workers, KEEP UP THE GREAT WORK! I give y'all 110% read more

The holiday Inn express in Monoca Pennsylvania was very well staffed. They had an amazing assortment for breakfast. The rooms were clean and had all the ammenities we needed. read more