This past fishing season I found myself in need of a new rod and reel. I talked to the retired pro…read moreat my Canton Ohio Fin Feather and Fur and he recommended a Fenwick rod and Abu Garcia reel. Pure fishing. Inc. has been outfitting pros for decades. They carry lots of other brands and they are U.S.A. centered. I began fishing with this new combo and I was thrilled with it. I had never owned such an expensive or luxurious combo in my life.Turning 65 with a terminal illness so each year may be my last I figured I had earned the luxury. About two weeks in, my line gets caught up in grasses and freakishly the rod tip broke off! I was heartsick! I could never afford to replace that rod. The pro at FFF suggested I contact Pure Fishing direct. I'm glad I did. The photo is of the new Fenwick Bass Elite that PureFishing.com provided for free when they determined the break was equipment failure not abuse. I cannot say enough good about the service team particularly Erika and Amanda. Thanks to everyone at PureFishing.com

Had a great experience at Academy Sports! Came in to purchase a firearm and Vinny was incredibly…read morehelpful, knowledgeable, and patient throughout the entire process. He offered great advice and made sure we were comfortable with everything. Afterward, we walked around the store and were surprised at how much they have--definitely more than we expected! We'll be back soon just to browse. The checkout line in the front was pretty long when we were leaving, so we were grateful we could check out in the back. Overall, excellent service and a well-stocked store! We did feel the firearm was a good deal, but it's unfortunate we missed the offer for a military discount by one day. The store we shop in for firearms out of town always has a military discount.

I found out that a crazy ex stalks me and I had to get some protection. The staff were courteous…read moreand professional. They had a great set of selections for my AR-15 add on's great value. I caught a really good deal on ammo and was surprised at how cheap the crossbows were. Great value indeed

The customer service representative is very rude. She laughed at my husband for asking a question…read moreover the phone. very unprofessional and disrespectful. I regret doing any business with them

I helped a male picking an athletic supporter for Krav Maga classes…read more The friendly and customer-oriented associate Norman showed me all available options on-site. Thanks to their price match policy, all their high-quality items were cheaper than if they were bought online. The checkout experience was fast and made by the smiling and efficient female associate Reyna. It was easy to park on the shopping center parking lot.

My husband got me a size too small in a shoe... forest drive called over to the harbison location…read moreand manager, Sam, confirmed them having the size and held them for me. I arrived at the store approx 30 mins before closing. He greeted me by name and even assisted me looking at other shoes ( I don't know much about sneakers). I was able to find an even better shoe for my outfit and saved a few dollars! Learned a lot about Jordan's in the process....I'll definitely be back! :)

Customer service at this store is so much better than the one on Garnersferry. The staff did an…read moreawesome job.

Walked in and a group of employees (all male) came from the back of store reeking of marijuana…read more Foul language, Mother F$&@er this and that (yes they had employee badges on). They had very little sports clothing, ZERO sports equipment. One young lady was doing her best to provide customer service. She looked miserable and did her best to assist me!! I felt so bad for her. While ringing my two items up, they stepped in front of her, pushed her aside and answered the phone (twice). There is NO way this is an operating sports store. All I could think was... wow.. just wow.