I have gone to Michelle for years and highly recommend her. I had terrible acne in my 20s and…read morecontinue with occasional breakouts in my 40s. Michelle is very professional and extremely thorough. She spends time as needed for extractions. She then does either a microdermabrasion or dermaplaning +/- a peel, which has helped to smooth out my skin, lighten the scarring and brighten my skin. Plus she's just a really nice person. I come out of there relaxed and refreshed.

Carla is absolutely amazing. She is very knowledgeable about aesthetics. I felt very calm and…read moreconfident in her and absolutely loved my results!!!

Carla and Angel were absolutely amazing! I went in as a model for lip filler with Angel, and both…read moreof them made me feel completely comfortable and safe throughout the entire process. They thoroughly explained the pros and cons, as well as any potential risks, so I felt fully informed before moving forward. I trusted them completely, and they did an incredible job--my lips look stunning, and I'm absolutely obsessed! A few months ago, I also had a lip flip done by Sylvia, and she was just as wonderful. She made me feel at ease and delivered beautiful results as well. I can't recommend Lovely You enough! Whether you're looking for Botox, lip fillers, or just a little confidence boost, this is the perfect place to go.

Becky is great! I've had years of facials, mostly in NYC, and can honestly say the quality at…read moreDerma Renew was better. I came in for Microdermabrasion and a facial, hoping to wipe a few years off my face a few weeks before my wedding. I wasn't disappointed! She has amazing, intuitive hands and works in a beautiful, calming environment. Highly recommend!

Yes, the waitress was very busy with a couple of larger groups. She managed to seamlessly make us…read morefeel like we were her only customers. I order a special bourbon to start. She was not sure if they were still serving it she said. In 2 minutes she returned with our drinks. The rest of the evening and food was excellent.

I was able to get right in with Stephanie for a facial. She was kind, gentle, and very thorough…read more We are going to meet again and start talking about a skin care regimine. Thank you!

I want to share my experience with Restoration Electrolysis in Rochester, NY, in hopes of helping…read moreothers make informed decisions. I received two electrolysis treatments (one on each half of my chin) on January 26 and February 1, 2025 respectively. After each session, I developed significant scabbing that lasted around a week. I assumed this was normal until the scabs healed and left behind severe hyperpigmentation and textural, pitted scarring (see photos). When I expressed my concerns before my third scheduled appointment to Gia Pauldine, the electrologist who owns the practice and performed the procedure, I felt dismissed. Though a shorter electrolysis session and light therapy were suggested, I ultimately canceled due to an unrelated illness and decided to wait to reschedule. Unfortunately, the discoloration and pitting worsened, so I never returned. I showed photos of my chin to other professionals; another electrologist was shocked by the damage and advised me to stop treatment immediately. Estheticians and a dermatology nurse practitioner believed I had likely been burned during treatment. They recommended topical prescriptions and treatments like chemical peels or microneedling once my skin was ready to handle them. I reached out to Ms. Pauldine on March 19, 2025 requesting a refund for both the services and a hyperpigmentation cream she had suggested (which the NP advised against using) as well as the additional costs I had accrued seeing other professionals to correct the damage. While I initially felt dismissed again as I was told to "trust the process" and it "could take many months to fully resolve" she did eventually reimburse me in full, including for my dermatology copay and uncovered prescription cost. I reported this incident to the American Electrology Association and the NY Electrology Association but was told there was not much they could do. I've attached dated photos. My skin has still not recovered fully and while my confidence has taken a hit, I am patient and hopeful that with continued treatment, it'll be back to normal eventually. I've waited to write this review so that I am not posting out of anger but awareness. My skin is healing, but the irony is painful; I originally sought electrolysis to reduce scarring from ingrown hairs, and now I have more facial scars than before. Please be cautious and advocate for yourself when something seems off! What I experienced is not normal and not ok, I knew it in my gut at the start but didn't want to be pessimistic. I hope no one else has to go through this.

Gia is amazing!!! I knew first meeting Gia that she was going to be a permanent skin care provider…read morein my life. Gia is excellent at what she does! I've been receiving electrolysis hair removal treatments for several months now and my face is looking great! As of recently I've wanted to try different treatments. Let me just say, if you haven't tried Blue Onyx Rejuvenation treatments you really should. My skin has never looked better or felt this smooth in my life! I can't wait for my next treatment. Definitely a treat!! Trust me you won't be disappointed! 5 star treatment :)

Love love loved my spray tan from here. I was so shocked at how amazing it turned out. I am a…read morepretty pale person and was worried I would turn orange but that was not the case at all. I have a beautiful glow and now ready for my trip. The smell of the spray is so nice too you can tell its not made from a million crazy chemicals. The owner herself did my spray tan and did an amazing job. They ask you to dress down to whatever you are most comfortable with (I went just underwear) and the spray was so fast and easy. Came out right away with a nice tan!

Katie was great. I read the negative review, Katie was so kind nothing like Ive read. I do know she…read morehad just had a baby alone at that time. I have returned many times with NO issues. She has become a part of my life. Her tans are the best I ever had. I recommend her to everyone! Perfect applied develops so natural and lasts! Give her a call shes moved now and still peppy and sweet.

I switched my facial care over to Q Med Spa recently because of their excellent reputation. So far…read moreI've had a hydrafacial and chemical enzyme peel. Both were great and I have to say I've gotten many hydrafacials at other places before but this one was fantastic. It left my skin glowing for days. I don't know what she did differently but I wish they had a package of them so I could purchase several at a time for monthly facials. Everyone I've come across who works here so far is very professional. The office is gorgeous, everything is clean, and that's huge when it comes to a spa you trust with your skin, especially your face.

At one point I remember mumbling in my relaxed state...."my face feels like one of those peppermint…read morepatty commercials" invigorated and fresh. With over 20 years of experience as an esthetician, Melanie was fabulous. She let me know what she had in mind for my skin that visit and what her thoughts were for my next two visits in my resurfacing three visit package. I also like dermalogica, which is a brand of products she uses. Although I trust theses products, they are only as good as the professionals using them. She also didn't try to sell me any products. Along with all the attention to my face, she performed the wonderful arm massage and mummy wrapped my feet in hot towels. I can't wait to go back.

This woman is amazing and gifted. She has helped me release toxins and toxic feelings, helped me…read moreopen up to a beautiful stronger new me. I can't say enough good things about this beautiful lady.