I have been a patient of Dr. Caffaratti for several years and he has never disappointed me. The…read moreoffice atmosphere is warm and friendly with an open willingness to help you in any way they can. Dr. Caffaratti is always welcoming and, in my opinion, one of the most capable dentists in the region. The dentistry he did on me was complex but he performed it so well that for several years now, all we need to do is check it when I get my teeth cleaned. I would recommend Dr. Caffaratti and his staff wholeheartedly. I have also been to Dr. Doucette and Tanya and they were very sincere in their effort to help me with my sleep apnea.

I called inquiring about cosmetic dentistry. The lady I spoke to didn't ask me any questions and…read morebooked me for an hour long consult with the dentist. I left work early and dedicated my lunch to meeting with the dentist. I asked how much the consult would be and she replied "it's complementary." When I went in she was trying to get me to pay for a different service than what I signed up for, so I asked to just stick to the plan. I then got called into the "treatment coordinator's" office (her name is Charlene Mendoza). Literally the worst experience of my life. I felt like I was in trouble for not wanting to pay for the other service. She kept saying that I could get in in 5 minutes and that my appointment was pointless without the other service. I'm confused as to why they would schedule me for the first service if it was pointless without the other service? Just tell me during the phone call that I need to do the other service before the consult! I also asked if I would be able to get a generalized quote and timeline for the procedures for my teeth and this coordinator said, "oh no that's not an option. We are not just looking at one tooth. This is your whole mouth, there's a process to it and you're not his only patient." Absolutely the worst experience. Definitely not returning and don't recommend this place to my worst enemy. They genuinely care more about money than your needs. -Amanda W.

Office experience is always professional efficient and kind…read moreFrom front desk check in and phone conversations every thing is always so positive Care quality has been fantastic Cleanings and more intensive care has been fantastic Dr morales and her team are amazing Only downside. Which is common in the medical world Im finding is that appoints start often very late unfortunately So a hardship with scheduling is planning on being in office often double the time "expected"

Yeah! I finally found a dentist I like. I've had many bad experiences with dentists since I was a…read morechild which made me distrust them. Dr. Atencio and his staff quickly made me feel comfortable and that they genuinely cared about my dental needs. On top of it, their offices are attractive and clean, a definite added bonus. My whole family is going to come to Dr. Atencio's office in the very near future. I highly recommend them.

I can't say enough great things about Autumn at Kanellis family Dentistry! During a cleaning back…read morein February, she noticed signs that made her ask if I had ever been evaluated for sleep apnea. Because she took the time to pay attention and genuinely care, I followed up with a doctor and she was absolutely right. I was diagnosed with sleep apnea and started using a CPAP machine, and honestly, I have never rested so well in my life. It has completely changed my quality of sleep and overall health. Autumn not only keeps my teeth in amazing shape, but she truly cares about her patients as whole people. Her attention to detail, professionalism, and compassion made a life-changing difference for me. I'm beyond grateful for her and highly recommend her to anyone looking for exceptional dental care. The staff here is amazing greets me right away walking in. And Dr. Kanellis is amazing! Thank you all! My family goes here as well. Great care!

Such a great office! Everyone is super friendly and responsive. Office has a relaxing ambiance…read more Mike is a knowledgeable and kind dentist who provides quality care. Highly recommend this dental office!

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

As a newcomer to Reno, I checked Yelp for well-reviewed dentists, and then called around to see who…read morecould get our family in for appointments soonest. My husband saw Dr. Tjoa, liked the care he got, and recommended I see him as well. As far dental care goes, I have no complaints about the practice. However, as my routine dental exam went on, I become more and more uncomfortable with the things Dr. Tjoa was saying to me: he described my teeth as "sexy" and "voluptuous," told me "you're basically genetically perfect, as far as your mouth anatomy goes," said odd things about my husband "he must not stress you out much, because it doesn't look like you grind your teeth," and asked me if I fell in love with my husband's sexy foreign accent, and finally, weirdest of all, when looking under my tongue, said, "you're a bit tongue-tied, if you want to be a better kisser, I could cut that little membrane for you." Notably, he didn't make of these sorts of comments to my husband. I was uncomfortable enough that, had I not been laying down with a tray of tools over my chest, I might have left. I determined immediately that my family will not be seeing this dentist again.

I had been going to this place for a long time that finally decided enough is enough. I went in…read morecomplaining about a tooth that was bothering me and Tjoa the dentist suggested a root canal. I said why its already bad can you just pull it coz it was getting bad with a little absess. Long story short he pulled the wrong one coz when I was about to go home I notice it still hurts that when I determine they pulled the wrong tooth. I am not going to this dentist ever again!

Check in was easy. Cleaning and polishing was a breeze. Gentle and professional care.read more

My wife decided to take a job on the East Coast for a year so she could be with our newborn…read moregranddaughter. The business said that they would cover me as well, but when she got there and was signing the papers found out that they wouldn't so here I am no insurance and I need to go see a dentist. Low and behold, wild Creek dental sells their own dental plan and it is better than the option that I had taken from me. I couldn't be happier with the work that I've had done. I had a veneer and three porcelain crowns put on and am very very happy with the service given by the dentist and all employees. They were all very nice very professional and again I just couldn't be happier if I could give them six stars I would!

I have been a multi-year client of the Vista Dental office and the team deserves the "full 5…read morestars". This period includes Dr. Thomas and recently, the transition to Dr. Vong and Dr. Avendano. Bruna has been my routine hygienist and her technical skills are brilliant, top-notch. In particular, her ability to sonically clean and to measure my receding gums with the absolute minimum of discomfort speaks to her fabulous technique. In a joking fashion, sometimes I think she's just saying the numbers because there is no sensation while probing the gum line. Additionally, I want to mention Amber and Jada who filled-in for Bruna during a recent absence and they too, demonstrated a high level of technical skill and competence. More recently, I needed updates to 6 existing fillings and had been a little reluctant to have this work completed. Dr. Avendano and his assistant Crystal were "beyond my expectations". As a team, they were fast, efficient, and treated me in a manner that ensured I was comfortable before and during the procedure. Most impressive to me was Dr. A's ability to deliver anesthesia by needle with NO sensation of a needle prick. I was aware that he was working in my mouth to prepare for the procedure and then, "poof", the area was numb. No jab, no pin prick, no burning. His technique is incredible and I remained comfortable for the entire procedure. Should you be facing some over-due dental work, or are simply in need of an excellent hygienist, I would confidently recommend the team at Vista Dental.

One of the best dental places in Reno Sparks area. I've been coming here for years and always had a…read moregreat experience

I will always be grateful to Dr. Rearrick and her staff for being so welcoming and kind. Looking…read morefor a dentist can be such a challenge because everyone seems to have a horror story. And when you're really overdue for a cleaning, those horror stories have a way causing unnecessary anxiety. So, I went to my trusty Yelp app to search for a local dentist and found Pyramid Family Dental. After reading the reviews, I decided to suck it up and give them a try. My first visit included xrays, pictures, and a comprehensive dental plan. I knew what to expect and what the cost would be. Everyone was SO NICE. No judgment, no sarcasm, no rudeness. Just a nice group of people that thank you for choosing them and then do everything they can to make you comfortable. I have now been to Pyramid Family Dental four times and it's safe to say that their kindness and professionalism isn't a fluke. They are just awesome! What really solidified the 5 stars is what I DON'T hear them do. Let me explain - there are so many establishments that don't realize that their patrons can hear what is happening at the desk. So every comment or remark they may utter about a customer can many times be heard by a separate customer. While in one of the rooms, I can hear almost everything that the front desk staff is saying and I have never heard anything unbecoming. You'll be treated with respect to your face and behind your back. :) Huge shoutout to Joyce. I've been in her chair a few times now and I just love her. I don't care for the scraping or poking, but she puts me at ease and gives me the perfect amount of detail so I know what to expect without freaking the hell out. Thank you to everyone at Pyramid Family Dental! You're amazing!!

Went there for a broken tooth, they said they had to do a deep cleaning first ($1,000) then they…read morereferred me to an endodontic dentist. They took full xrays, can't understand why they didn't refer me if they knew they don't do root canals. Not satisfied.