Called to set up an estimate the guy was a real a****** short and brief do not take the call, hung…read moreup on me

Very professional, handled all the insurance stuff, can't even tell the car was in an accident…read more Matched the paint perfectly.

Had to have my truck towed. They were on time and friendly. Kept me informed on pick times and when…read morethey'd be to my home I would highly recommend their services Pricing was fair.

If I could, I'd give them zero stars. They ripped off a 16 year old. They never told us the car she…read morepurchased warranted, even after we said we'd take it to be repaired by our repairman. Had they told us it was warranted, we would've let them fix it. Then Jerry said he'd buy the car back, but quickly changed his mind and blamed us. I will wait longer for a tow if I ever need one if Bernier's is the closest. I will never use this business again.

A pothole got me on I43 and I was not in a get spot to break down. I got ahold Berniers for…read moreemergency tow let me say great customer service answered phone fast and dispatched quickly. They were busy but they got me off that highway out danger in last then hour. Tow was cheapest I was quoted A+ across the board.

I just had one of the most amazing experiences with these guys! I had a van out with a band…read moretraveling through and I had an issue that needed to be fixed immediately. These guys went above and beyond to take care of us and make sure that the van was back on the road safely and in a timely manner! I would suggest you swing by for any auto issues. All I can say is Wow, what a God- send they were today!

I had problems with my Dodge van tailgate spoiler being damaged, and it was repaired for a lot less…read morethan others were quoting. Very friendly and helpful service and will use again when necessary!

This guy is shady. He plows snow for my neighbor and illegally leaves it in the street. The…read morehomeowner gave him a verbal and written notice not to do it again. The next storm came and he did the exact thing in retaliation. Had to file a complaint with the city.With that kind if work ethic,why would you trust him to repair your car?

Rob's Act Fast Service did an exceptional job helping my kids get my car towed while I was on a…read moreplane heading to Boston on business. He was there right away, calmly dealt with a couple of minor glitches getting my car and my kids to the right dealership and did not take advantage of the opportunity to gouge us with an expensive bill. I highly recommend Rob's if you ever need exceptional service getting your car towed!

In the early morning hours of 1/19/2024 I was stranded on I90 in the snow and ice with no phone…read more The snowplow guy said he would get me a tow and that they would be there within 30 minutes. Tony came out and was polite, funny and really made me feel better. He was there within the 30 minute timeframe and I never had any issues. Great guy. I definitely would use again but hope I don't need to. I thought it was little expensive but didn't care as the whole experience was better than expected.

Towing serivce on second shift and third shift needs to take a course on customer service! Very…read morerude and disrespectful! Telling us to get! We can't stay on their property all night. Move, get he kept yelling while my brother in law was trying to get the cash they had just informed him he needed to get his car out of tow. We left got the cash. He threw the key and papers to release the car and his receipt and told him to get! Just leave! Had to call police for third shift harrrasing me! Reported to South Beloit Police how 2nd & third shift(are brothers) treated us. But mainly how 3rd shift harressed me while I was parked across the street. Please know that when The Rallo's owned Tonys(when it used to be a full gas station, repairs and towing) It was the best then. Whomever bought the business and keep Tonys name to draw and keep people isn't the best as when The original Tony service Station( Rallo's). Shame on how they tarnish the Rallo's quality and customer service.

Bought my vehicle in for service and Milton was very honest and upfront about the repair and cost…read more I recommend my family and friends to bring their vehicle here for any transmission needs knowing they will get a fair price and quality service.

The customer service was excellent! My transmission was shot and they replaced it in two days. My…read morecar has ran perfect ever since. I highly recommend Cooks!